About New Relic

New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running software. Its unified data platform integrates all telemetry data with powerful full-stack analysis tools, enabling engineers to move beyond understanding "what" is happening to uncovering "why" things are happening. This deeper insight improves uptime, enhances reliability, and boosts efficiency, ultimately delivering exceptional customer experiences that drive growth. With New Relic, engineers can confidently navigate the complexities of software development and operations, leveraging insights to optimize performance and achieve business success. Discover the power of understanding "why" with New Relic's comprehensive solutions.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of New Relic

End-to-End Performance Management Made Easy

Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!

Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.

Security certifications? Yes, we have those – we successfully completed our SOC2 audit.

Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!

SaaS-Based App Management Anytime, Anywhere

Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Canada, China, Germany, India and 8 others

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

New Relic Software - New Relic One Application Performance Monitoring
New Relic Software - New Relic Order-Composer
New Relic Software - New Relic APM& Services WebPortal
New Relic Software - New Relic HTTP GET
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New Relic video
New Relic Software - New Relic One Application Performance Monitoring
New Relic Software - New Relic Order-Composer
New Relic Software - New Relic APM& Services WebPortal
New Relic Software - New Relic HTTP GET

Features

Total features of New Relic: 61

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Availability Testing
  • Backlog Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Collaboration Tools
  • Compliance Management
  • Continuous Deployment
  • Continuous Integration
  • Cost Management
  • Credential Management
  • Dashboard
  • Data Visualisation
  • Debugging
  • Deployment Management
  • Diagnostic Tools
  • Event Logs
  • For Websites
  • Graphical User Interface
  • IP Address Monitoring
  • IT Incident Management
  • Incident Reporting
  • Integrated Development Environment
  • Log Collection
  • Machine Learning
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Natural Language Processing
  • Network Analysis
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Process/Workflow Automation
  • Real-Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Search/Filter
  • Simple Network Management Protocol (SNMP)
  • Software Development
  • Source Control
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Web App Development
  • Workflow Management

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Reviews

Overall rating

4.5 /5
(179)
Value for Money
4.0/5
Features
4.5/5
Ease of Use
4.2/5
Customer Support
4.2/5

Already have New Relic?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 179
Burak
Burak
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great monitoring tool

Reviewed on 08/07/2022

We are using New Relic in our services to track errors, bugs and to monitor the overall APIs....

We are using New Relic in our services to track errors, bugs and to monitor the overall APIs. Thanks to New Relic, we can find issues before its late, optimize our queries, slow endpoints and etc... Usage of New Relic One is really diverse in terms of an application and in my opinion it is essential.

Pros

Integration with the services is really easy. You can integrate New Relic to your application written in almost any language for monitoring it.

Cons

The user interface is not that simple and understanding. Thus, full utilization of New Relic One is not that easy for administrators and developers. It has a steep learning curve.

Lavish
Lavish
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A very good tool to keep an eye over your app health.

Reviewed on 27/01/2019

Pros

It is one of the best tools to check the performance of your app. It can help you in checking the performance of different API's or can even tell that which API is making your system slower and you immediately need to optimize that. It also helps in finding out which front-end page is making your app slow by detecting the load time of that page.

Cons

Bar charts are confusion as no proper definition is given for them.

Srikanth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A promising product being hampered by frequent bugs and issues

Reviewed on 30/07/2020

Its a very promising product, but the recent issues and the frequency of those issues have ruined...

Its a very promising product, but the recent issues and the frequency of those issues have ruined the overall experience. There are more false alerts than the actual alerts and the team is looking for alternate options now.

Pros

We can have a centralized monitoring of all the apps and hosts.
Ability to develop custom alerts using NRQL.
Helps to identify potential bottlenecks and peaks in the performance.

Cons

Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring.
Lack of default dashboard/UI to see the overall status for a group of apps/ team.
No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.

Josh
Josh
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

New Relic is a great way to keep track of website performance

Reviewed on 07/07/2022

It's been really helpful using New Relic to monitor our websites and servers.

It's been really helpful using New Relic to monitor our websites and servers.

Pros

Front and back-end monitoring. Customizable dashboard and alerts.

Cons

Some JS overhead when in use. Can be tricky to focus in on different parts of the site.

Sujeet
Sujeet
Overall rating
  • Industry: Legal Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An excellant APM tool for monitoring your web based product

Reviewed on 04/12/2018

New Relic has really helped us come a long way in improving our products performance. Its APM...

New Relic has really helped us come a long way in improving our products performance. Its APM features, Creative Dashboards, Browser data, Insights etc. are a great way to keep tab on your products performance and also, keeps you motivated to improve the performance.

Pros

Excellent on stop tool to monitor your application performance monitoring.

Cons

There is no easy way to tie up the browser traces to the corresponding APM trace or transaction

Showing 5 reviews of 179 Read all reviews

New Relic FAQs

Below are some frequently asked questions for New Relic.

New Relic offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

<strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.

New Relic has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

New Relic supports the following languages:

English

New Relic supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

New Relic integrates with the following applications:

AWS AppSync, AWS CloudFormation, AWS CloudTrail, AWS Elastic Beanstalk, AWS Glue, AWS Identity and Access Management (IAM), AWS IoT, AWS Lambda, AWS Personal Health Dashboard, AWS Step Functions, AlertOps, Amazon API Gateway, Amazon CloudFront, Amazon Connect, Amazon DocumentDB, Amazon DynamoDB, Amazon EC2, Amazon ECS, Amazon EMR, Amazon ElastiCache, Amazon Neptune, Amazon RDS, Amazon Redshift, Amazon S3, Amazon SES, Amazon SageMaker, Amazon Simple Notification Service (SNS), Apache Cassandra, Apache Cordova, Apache Kafka, Apache Solr, Apache Tomcat, Apica, Aporia, AppFusions, Azure Cosmos DB, Azure Front Door, Commander, Compass, ConnectALL Integration Platform, DeployHQ, Desktop.com, DevHub, Django, Docker, Domo, Dotcom-Monitor, Drupal, Easyflow, Faddom, Flagsmith, Fleep, Frugal Testing, Fuse, Gatsby, Geckoboard, GitHub, Glassbox, Google App Engine, Google Cloud Datastore, Google Cloud Load Balancer, Google Cloud Run, Google Cloud SQL, Google Cloud Storage, HCL IntelliOps Event Management, HashiCorp Consul, Hosted Graphite, HyperSQL DataBase, IBM Cloud Kubernetes Service, IronWorker, JW Player, Jira, Jira Work Management, Joomla, Kion, Klipfolio, Komodor, Kovair DevOps, Kovair QuickSync, KrakenD, Kubernetes, Lacework, LogRocket, ManageEngine AlarmsOne, Mango, MariaDB, MediaWiki, MongoDB, MySQL, NServiceBus, Office Chat, Oobeya, OpenShift, OpsGenie, OpsVerse, Opsani, Optimizely, Oracle Database, OverOps, Ozone, PARiM, PagerDuty, Pantheon, Pipedream, Pivotal Tracker, Plandek, Plesk, PostgreSQL, Postman, Prometheus, PubNub, Pulumi, Puppet Enterprise, Resmo, Retently, RingCentral Contact Center, Rippling, Rootly, Rublon, SIGNL4, SQLite, Scala, Sedai, Selector Analytics, Silex, Slack, Sorry, Spinnaker, Split, Splunk On-Call, Squadcast, Squid Alerts, StatusGator, StatusHub, Statuspage, Statuspal, Style Intelligence, Superblocks, Talkspirit, Teamstack, Terraform, Torii, Trelica, TruEra, TrustCommander, Ubuntu, Ultra Commerce, Umbraco, VMware Tanzu, VisitorTrack, Vivantio, WebLOAD, Windows 10, iLert

New Relic offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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