---
description: Learn how RunLoyal can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for RunLoyal.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RunLoyal Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/811/pet-grooming/software) > [RunLoyal](/software/2044635/runloyal)

# RunLoyal

Canonical: https://www.getapp.co.uk/software/2044635/runloyal

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> RunLoyal is cloud-based, cross-platform software for boarding, daycare, grooming, and training businesses — featuring a branded mobile app, embedded PCI-compliant payments, a mobile Staff App, automated commission/tip payroll, and built-in reputation management.
> 
> Verdict: Rated **4.8/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of RunLoyal

\-Only pet care platform to give your business its own fully branded mobile app and web booking page
-Mobile Staff App for check-in/check-out, live calendars, and reservations from anywhere in the facility
-Embedded payment processing with card-on-file, deposits, and surcharging
-Built-in reputation management to automatically collect 5-star reviews
-Time clock and payroll with automatic commission and tip-splitting calculations
-Unlimited staff logins, package/membership sales, and detailed financial reporting
-Live onboarding during transition/setup
-Phone \& Email support + knowledge base articles

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 30 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RunLoyal

## Commercial Context

- **Starting Price**: US$119.00
- **Pricing model**: Flat Rate
- **Pricing Details**: RunLoyal offers 4 pricing tiers — Jog, Run, Sprint, and Enterprise — priced per location and differentiated by monthly appointment volume and the number of Staff App mobile licenses included. Every tier includes the same core platform: unlimited back-office staff logins, a branded mobile app and web booking page, reputation management to collect 5-star reviews, and time clock/payroll tools with commission and tip-splitting built in. Pick the tier that matches your monthly appointment volume and move up as you grow. Save an additional 10% by paying annually. A one-time $499 setup fee applies to new accounts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Animal Database
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Client Management
- Client Portal
- Commission Management
- Confirmations/Reminders

## Integrations (3 total)

- Data Warehouse
- Facebook Apps and Tabs
- Mailchimp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Pet Grooming Software](https://www.getapp.co.uk/directory/811/pet-grooming/software)

## Related Categories

- [Pet Grooming Software](https://www.getapp.co.uk/directory/811/pet-grooming/software)
- [Kennel Software](https://www.getapp.co.uk/directory/737/kennel/software)

## Alternatives

1. [Pet Manager](https://www.getapp.co.uk/software/121191/pet-manager) — 5.0/5 (62 reviews)
2. [Breeder Cloud Pro](https://www.getapp.co.uk/software/2085705/breeder-cloud-pro) — 4.6/5 (79 reviews)
3. [KennelBooker](https://www.getapp.co.uk/software/113885/kennel-booker) — 4.6/5 (77 reviews)
4. [BusyPaws](https://www.getapp.co.uk/software/2062230/busypaws) — 4.7/5 (79 reviews)
5. [Paw Partner](https://www.getapp.co.uk/software/133651/paw-partner) — 4.8/5 (61 reviews)

## Reviews

### "Fantastic Service" — 4.0/5

> **Mark** | *19 October 2021* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: This software completely manages our Salon(Grooming, Boarding \& Daycare) as well as our retail items.  We are able to track inventory, income and all schedules.  Technical Service is amazingly fast and handle problems ( most of the time) within minutes\!
> 
> **Cons**: The one draw back is that there seems to be extra clicks and pages when trying to get back to where you were.
> 
> Run Loyal is allowing us to avoid scheduling issues and inventory shortages.

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### "Good software to manage and care for animals" — 4.0/5

> **ALban** | *21 January 2023* | Animation | Recommendation rating: 9.0/10
> 
> **Pros**: Very good software for pets. It allowed me to manage the care, take care of animals with abnormal behavior without stress: to strain at my own will. It is easy to use as software.
> 
> **Cons**: As a young user( more than 9months) of runloyal,I do not yet encountered any difficult or flaws.  However, the prix Good.
> 
> Excellent, with runloyal I gave my animals a second form of life with better care and slightly more adaquate lifestyle.

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### "Great software, better company" — 4.0/5

> **Tim** | *13 January 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software has all of the features we were looking for.
> 
> **Cons**: It really is not mobile friendly.  It's too difficult to use on the go.
> 
> One of the best parts of signing up to use this software is the customer service is way above what someone would expect.

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### "This Pet Care Software-App Platform will Transform Your Business" — 5.0/5

> **Andy** | *19 January 2022* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The software is amazingly robust at doing all the things a modern pet care facility needs but is surprisingly streamlined and easy to set up.  The native app is a game-changer and gives any pet care business a clear competitive advantage in attracting, engaging, and retaining their best customers.
> 
> **Cons**: As with any program, you can always wish for more. The financial reports are clear and accurate, but I look forward to seeing more managerial reports get developed.

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### "Dog Daycare and Grooming review" — 5.0/5

> **Timothy** | *6 October 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I love how organized everything and that I can easily see every facet of my business. I also love that clients can book through the app and their feedback has been positive.
> 
> **Cons**: The software is glitchy sometimes. If you don't know that then you might be wasting time trying to do something that may just need a refresh.
> 
> Run Loyal has been great. The customer service team is friendly and knowledgeable.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2044635/runloyal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/runloyal/> |
| en-AE | <https://www.getapp.ae/software/2044635/runloyal> |
| en-AU | <https://www.getapp.com.au/software/2044635/runloyal> |
| en-CA | <https://www.getapp.ca/software/2044635/runloyal> |
| en-GB | <https://www.getapp.co.uk/software/2044635/runloyal> |
| en-IE | <https://www.getapp.ie/software/2044635/runloyal> |
| en-NZ | <https://www.getapp.co.nz/software/2044635/runloyal> |
| en-SG | <https://www.getapp.sg/software/2044635/runloyal> |
| en-ZA | <https://www.getapp.za.com/software/2044635/runloyal> |

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