--- description: Learn how OpenTable can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for OpenTable. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.co.uk/software/2044651/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.getapp.co.uk/software/2044651/opentable-for-restaurants?page=2) > The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1322 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1322 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Reports - Customisable Templates - Delivery Estimate - Delivery Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.co.uk/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.co.uk/directory/204/customer-loyalty/software) - [Waitlist Software](https://www.getapp.co.uk/directory/1575/waitlist/software) - [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software) - [Restaurant Management Software](https://www.getapp.co.uk/directory/196/restaurant-management/software) - [Food Delivery Software](https://www.getapp.co.uk/directory/909/food-delivery/software) ## Alternatives 1. [Booqable](https://www.getapp.co.uk/software/108821/booqable) — 4.8/5 (1190 reviews) 2. [Now Book It](https://www.getapp.co.uk/software/2073585/now-book-it) — 4.9/5 (101 reviews) 3. [Mindbody](https://www.getapp.co.uk/software/91024/mindbody) — 4.0/5 (2994 reviews) 4. [Semper](https://www.getapp.co.uk/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.getapp.co.uk/software/130639/spoton-restaurant) — 4.2/5 (371 reviews) ## Reviews ### "Love using open table" — 5.0/5 > **Julio** | *26 August 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things. > > **Cons**: As of right now, I don't have any issues with open table. > > It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book. ----- ### "OpenTable Remains Industry Leader for Many Reasons" — 5.0/5 > **Charles** | *2 August 2020* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: OpenTable has been the industry's leading platform for managing guests and an active shift. OpenTable is compatible with the majority of restaurant point of sale systems which really enhance the amount/ variety of guest information. It makes tracking new and regular guests extremely simple. OpenTable is always improving and expanding its capabilities. > > **Cons**: The countless features of OpenTable don't come cheap. It is definitely an investment and often underutilized. > > If used as intended, OpenTable can be an unbelievable asset for any restaurant. It makes gathering and communicating guest information so easy and is compatible with the majority of point of sale systems ----- ### "OpenTable Feedback" — 3.0/5 > **Tony** | *16 April 2024* | Restaurants | Recommendation rating: 1.0/10 > > **Pros**: Ease of use for both customers and restaurants. Dominates market share for booking reservations. > > **Cons**: Very expensive with variable cost depending on bookings from OpenTable platform versus the restaurants own booking networks. Huge market control makes it almost impossible to succeed as a restaurant if you are not using them. No clear or transparent way to accurately sort what reservations were made through OpenTable and what weren't when invoicing. There is no option to rate diners the same way as restaurants are reviewed so you can select the best customers and decline and the rest during busy times. > > It feels like it is a necessity for restaurants to have this platform in order to succeed and OpenTable takes full advantage of it by squeezing as much as they can with monthly fees as well as per person booking fees. ----- ### "AWESOME - it's such a great product" — 5.0/5 > **Abbie** | *14 July 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: OBSESSED - I use it so much. I love the ability to reserve a table and give a notification to the restaurant for special reservations (i.e. birthdays)\! > > **Cons**: Not all restaurants are on it. I wish everyone would have their restaurant connected with Open Table. ----- ### "Endless options\!" — 4.0/5 > **Tyla** | *9 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It’s very user friendly, with tons of review to help anyone make a decision on where they want to go > > **Cons**: Sometimes the log in process can be repetitive but that might be something out of everyone’s control. It’s good for security purposes. ----- Page: 1 / 54\ Next: [Next page](https://www.getapp.co.uk/software/2044651/opentable-for-restaurants?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2044651/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data