---
description: Learn how PakLog can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for PakLog.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PakLog Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Mailroom Management Software](/directory/1305/mailroom-management/software) > [PakLog](/software/2045963/paklog)

# PakLog

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> PakLog is a delivery management software for mail and parcel centers, private and corporate mailrooms, residential concierge and university housing associations. Supervisors can manage inbound deliveries, conduct audits, maintain records, and notify customers via texts or emails.&#10;&#10;Organizations can send email announcements to recipients and collect proof of pickup via digital signatures.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PakLog

Features&#10;&#10;Custom Status&#10;Custom Fields&#10;Audit Logs&#10;User Level Permission&#10;WYSIWYG Editor&#10;Email Announcement&#10;Digital Signature&#10;Barcode Scanning&#10;Customize Labels&#10;Email \&amp; SMS Notification&#10;Progressive Mobile App&#10;Custom Status&#10;&#10;Define your own delivery or package statuses to let your customer know what is happening to their package or delivery. System defined statuses of received, delivered, and returned.&#10;&#10;Custom Fields&#10;&#10;Define your own custom data fields for Recipients and Package records to optimize the reporting and manageability of the delivery.&#10;&#10;Audit&#10;&#10;Every action taken to the delivery for the package is tracked and logged so that you can have a full accountability of the package record.&#10;&#10;User Level Permission&#10;&#10;Define the types of users that can use the system to help manage the packages and prevent any mistakes or errors.&#10;&#10;WYSIWYG Email Editor&#10;&#10;Custom Notification messages so that customers can be properly notified every step of the way. Includes detailed delivery info.&#10;&#10;Email Announcement&#10;&#10;Send email announcements to all your recipients of any urgent or customary messages. Automated reminder emails included.&#10;&#10;Digital Signature&#10;&#10;Capture digital signatures of the recipient using supported signature devices or your tablet or smartphone. &#10;&#10;Barcode Scanning Support&#10;&#10;Use a standard ANSI barcode scanner or any tablet/mobile phone with a camera to enter packages quickly and error free by scanning the barcodes.&#10;&#10;Customize Label Printing&#10;&#10;Define label content printing to be affixed on the Package and mailbox notification labels.&#10;&#10;Email \&amp; SMS Notification&#10;&#10;Sends out automated notifications to the recipients every step of the way. Your customers always know what is happening to their package or delivery.&#10;&#10;Progressive Mobile App&#10;&#10;You can now use PakLog on any Mobile device.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Excercio
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$653.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Barcode/Ticket Scanning
- Customer Database
- Customer Portal
- Delivery Management
- Delivery Tracking
- Electronic Signature
- Intelligent Mail Support
- Inventory Management
- Job Management
- Label Printing
- Mobile Access
- Package Tracking
- Performance Metrics
- Progress Tracking
- Proof of Delivery
- Real-Time Data
- Real-Time Updates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Mailroom Management Software](https://www.getapp.co.uk/directory/1305/mailroom-management/software)

## Related Categories

- [Mailroom Management Software](https://www.getapp.co.uk/directory/1305/mailroom-management/software)
- [Delivery Management Software](https://www.getapp.co.uk/directory/1203/delivery-management/software)

## Alternatives

1. [Parcel Tracker Mailroom](https://www.getapp.co.uk/software/120179/parcel-tracker) — 4.8/5 (176 reviews)
2. [Postage $aver](https://www.getapp.co.uk/software/2049251/postage-aver) — 4.9/5 (164 reviews)
3. [Stamps.com](https://www.getapp.co.uk/software/109473/stamps-com) — 4.4/5 (919 reviews)
4. [PitneyShip](https://www.getapp.co.uk/software/2055365/sendpro-online) — 4.6/5 (136 reviews)
5. [PostScan Mail](https://www.getapp.co.uk/software/90918/postscan-mail) — 4.1/5 (120 reviews)

## Reviews

### "Paklog a life saver for the Amazon age." — 5.0/5

> **Mario** | *15 January 2025* | Package/Freight Delivery | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use&#10;Features like email notifications.&#10;Consistency, few down problems&#10;Excellent support.
> 
> **Cons**: No customizable printing ticket dimensions.&#10;Backup goes to a predetermined file location, It would be convenient if the backup address is established by the user.&#10;Deleting not always works, our database is quite large.&#10;No new relevant features for a postal store.
> 
> We have been using Paklog for over 15 years. The program runs smoothly now, after some glitches in the data base that required significant intervention from your techs, and some manual re-entry. Support has been very good throughout.

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### "Great customer service and program" — 5.0/5

> **Vi** | *19 March 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Great program and great customer service.  Would highly recommend it for tracking packages coming and going.
> 
> **Cons**: Times out and have to log back wish we could have it never time out and stay open during business hours
> 
> Customer service has always been excellent\!  Have upgraded over the years - still like the original program the best but understand how things are always changing.

-----

### "Simple, effective." — 4.0/5

> **Victoria** | *19 March 2018*
> 
> **Pros**: I liked that we didn't have to manually search for packages, mail any longer. Everything was easily scanned within the system.
> 
> **Cons**: There have been times I've noticed the system would glitch. Some date would suddenly become lost and we have no idea why.

-----

### "Long-time user (20 years\!)" — 5.0/5

> **Sally** | *14 April 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use; Can easily \&amp; quickly search history; No annual subscription fees\!
> 
> **Cons**: When PakLog times out, it does NOT automatically refresh to the log-in page. So you cannot tell whether you are logged in or not. So you think you can do a search in PakLog thinking you are still logged in. When you enter the search, PakLog looks like it took your command but after a few seconds later PakLog kicks you out to  the sign in page. This happens often on a daily basis. LOL\!
> 
> Love the software

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### "This software is the best that I have seen" — 5.0/5

> **Brett** | *1 March 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: This software is the best that I have seen. Before purchasing this software I’ve researched what is available. I purchased the software and say it’s the best money I’ve ever spent. I love it
> 
> **Cons**: There are times when the updates are hard. But their customer service is great.
> 
> I use the software every day for checking in packages and checking out packages. A learning customers that they have packages available. My customers love it.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2045963/paklog)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/paklog/> |
| en-AE | <https://www.getapp.ae/software/2045963/paklog> |
| en-AU | <https://www.getapp.com.au/software/2045963/paklog> |
| en-CA | <https://www.getapp.ca/software/2045963/paklog> |
| en-GB | <https://www.getapp.co.uk/software/2045963/paklog> |
| en-IE | <https://www.getapp.ie/software/2045963/paklog> |
| en-NZ | <https://www.getapp.co.nz/software/2045963/paklog> |
| en-SG | <https://www.getapp.sg/software/2045963/paklog> |
| en-ZA | <https://www.getapp.za.com/software/2045963/paklog> |

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