---
description: Learn how Spearline can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Spearline.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Spearline Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/1287/ux/software) > [Spearline](/software/2046003/spearline)

# Spearline

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> Spearline's quality assurance platform proactively monitors critical business telecommunications services, allowing you to optimize your customer experience leading to business growth.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cyara
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Greece, Hong Kong SAR China, Hungary, Iceland and 47 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Auto-Dialer
- Benchmarking
- Call Monitoring
- Call Reporting
- Call Routing
- Caller ID
- Conferencing
- Customisable Reports
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Transformation
- For Websites

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [UX Tools](https://www.getapp.co.uk/directory/1287/ux/software)

## Related Categories

- [UX Tools](https://www.getapp.co.uk/directory/1287/ux/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)
- [Business Intelligence Platform](https://www.getapp.co.uk/directory/318/business-intelligence/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Vendor Management Software](https://www.getapp.co.uk/directory/993/vendor-management/software)

## Alternatives

1. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (986 reviews)
2. [Lucky Orange](https://www.getapp.co.uk/software/112955/lucky-orange) — 4.7/5 (260 reviews)
3. [inconnect](https://www.getapp.co.uk/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [Matomo](https://www.getapp.co.uk/software/2053481/matomo) — 4.7/5 (62 reviews)
5. [Fullstory](https://www.getapp.co.uk/software/116603/fullstory) — 4.6/5 (67 reviews)

## Reviews

### "Great company with a helpful service" — 5.0/5

> **Luke** | *6 May 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Really easy to use compared to what we were doing before. Spearline saves us a lot of times and gives access to good call quality stats.
> 
> **Cons**: No major cons. They're really helpful and supportive.
> 
> Good company that we enjoy working with. We've been using their solution for a few years now. They're constantly adding new carriers to test with and new products.

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### "Great for Automated Testing" — 5.0/5

> **Brian** | *8 February 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We use Spearline to place automated calls to our customer service IVR constantly throughout the day. This has allowed us to catch problems early before they come more widespread, and track issues and error rates over time with the monthly, test results summary email. Being able to test on demand via the admin portal has also proven to be extremely valuable for new phone number turn-ups and one-off troubleshooting in various countries. Highly recommend.
> 
> **Cons**: It would be great if the on-demand testing portal did not require a microphone on the local computer, since many admin desktops do not have one. Most times we are only concerned with whether or not the call establishes or if audio is received, but it's not possible to place a test call without the portal having access to a local computer microphone.

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### "Spearline is an easy to use application for real time testing of phone numbers" — 3.0/5

> **Sidney** | *8 February 2022* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Voice assure realtime test is easy to use with real time result. User can go back in time to search for previous test results. Exporting call record is an easy task and a nice feature to have. Dashboard provides a lot of useful information/statistics.
> 
> **Cons**: Rather than testing 1 number at a time in voice assure realtime, I wish there is a way to test a short list of numbers for the same country and same service type.
> 
> Overall I am satisficed with my experience in using Spearline. Again the application is easy to use and customer support is very good.

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### "Spearline is needed for Telephony\!" — 4.0/5

> **Ashley** | *18 January 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Testing in country is key\! Our service provider can act as the customer to mimic their experiences.
> 
> **Cons**: Would like more inventory options to manage global carriers.
> 
> Spearline is a daily tool which helps us find incidents proactively. We no longer need to wait for tickets from our customers.

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### "Easy to use" — 4.0/5

> **Kevin** | *9 March 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about the software, it is customizable for automated testing, easy to use, mainly trouble free.
> 
> **Cons**: What I like least, is there is no option to use GSM for automated testing.
> 
> My overall experience using Spearline for 8 years has been positive, all of the improvements done in that time have really helped us in our day to day business.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2046003/spearline)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/development-tools-software/a/spearline/> |
| en-AE | <https://www.getapp.ae/software/2046003/spearline> |
| en-AU | <https://www.getapp.com.au/software/2046003/spearline> |
| en-CA | <https://www.getapp.ca/software/2046003/spearline> |
| en-GB | <https://www.getapp.co.uk/software/2046003/spearline> |
| en-IE | <https://www.getapp.ie/software/2046003/spearline> |
| en-NZ | <https://www.getapp.co.nz/software/2046003/spearline> |
| en-SG | <https://www.getapp.sg/software/2046003/spearline> |
| en-ZA | <https://www.getapp.za.com/software/2046003/spearline> |

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