---
description: Learn how Bloomreach can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Bloomreach.
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title: Bloomreach Reviews, Prices & Ratings | GetApp UK 2026
---

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# Bloomreach

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> Powerful content, customer engagement, and product discovery offerings to achieve true personalization and drive unparalleled growth.
> 
> Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Bloomreach

True Personalization: Fix the fractured customer journey with personalized commerce experiences that drive revenue through search, browse, layout and content.&#10;&#10;Product and customer data: Bloomreach has an unparalled understanding of who your customer is and what they're hoping to find. It relevance engine looks at every aspect of your data, and ensures every experience meets consumer intention. For example, it knows when "chocolate" is the product and when it's an attribute, meaning that when someone searches for “milk chocolate,” they'll be shown bars or chocolate rather than pints of chocolate milk.&#10;&#10;Commerce-specific ML and Datasets: Bloomreach's commerce-specific ML is backed by more than 12 years of data, meaning customers benefit from its extensive global libraries and database. And once you're a customer, Bloomreach creates information that is only yours.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 56 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bloomreach
- **Location**: Mountain View, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact Bloomreach for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, German
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more

## Features

- 2-Way Messaging
- A/B Testing
- AI Writing Assistant
- AI/Machine Learning
- API
- Abandoned Cart Saver
- Access Control
- Access Controls/Permissions
- Account Based Marketing
- Accounting Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Ad Optimisation
- Ad hoc Reporting
- Advertising Management
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management

## Integrations (78 total)

- AWS Lambda
- Alexa
- Amazon S3
- Antavo
- Bazaarvoice
- BigCommerce
- Brevo
- Bynder
- Cloudinary
- Contentsquare
- Crisp
- Docusign
- Dropbox Business
- Ebay Magento Integration
- Elastic Path

... and 63 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [AI Marketing Tools](https://www.getapp.co.uk/directory/3873/ai-marketing-tools/software)

## Related Categories

- [AI Marketing Tools](https://www.getapp.co.uk/directory/3873/ai-marketing-tools/software)
- [Personalisation Software](https://www.getapp.co.uk/directory/609/personalization-behavioral-targeting/software)
- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Enterprise Content Management Software](https://www.getapp.co.uk/directory/1261/enterprise-content-management/software)
- [Digital Experience Platforms (DXP)](https://www.getapp.co.uk/directory/3784/digital-experience-platforms-dxp/software)

## Alternatives

1. [Omnisend](https://www.getapp.co.uk/software/112199/omnisend) — 4.7/5 (836 reviews)
2. [ContactPigeon](https://www.getapp.co.uk/software/110577/contactpigeon) — 5.0/5 (285 reviews)
3. [DESelect](https://www.getapp.co.uk/software/2068547/deselect) — 4.6/5 (37 reviews)
4. [Klaviyo](https://www.getapp.co.uk/software/105931/klaviyo) — 4.6/5 (527 reviews)
5. [Meiro](https://www.getapp.co.uk/software/2075494/meiro) — 4.9/5 (22 reviews)

## Reviews

### "A helpful tool saving you time and money" — 5.0/5

> **Igor** | *9 June 2016*
> 
> For us, as an IT company developing and running mobile communication service app Klap Messenger, Exponea serves as an integral part of the product development. It is an extremely useful tool to better understand customer behavior and find the right solutions to any problems. Exponea has helped us find answers which we otherwise would have had tested by a much less efficient trail-error method.

-----

### "Bloomreach use" — 4.0/5

> **Lluc** | *20 February 2024* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: -The responsiveness of the webapp. It works well and it's quite fast.&#10;-Pretty straightforward, bugs are quite uncommon.&#10;-The ammount of tools that has integrated, it's quite complete an a very powerful tool.&#10;-The snapshot preview for emails\!\!\!&#10;-The documentation is quite good, almost perfect.
> 
> **Cons**: -Jinja used in bloomreach is not the full version and Bloomreach lacks a little bit explaining properly all the features available. It would be nice to have all the functionality from jinja.&#10;-Initiatives are sometimes a bit hard to deal with when it comes to dependencies and so. Sometimes moving an asset or weblayer to a different initiative can cause all the items with a dependency to be moved without a very clear message that it's going to happen.
> 
> It's a great tool, and it has a lot of potential, but at the current state and for the needs of my company is quite difficult to implement personalized content for independent native apps.

-----

### "Mailing" — 4.0/5

> **Ondra** | *21 November 2018* | Apparel & Fashion | Recommendation rating: 7.0/10
> 
> **Pros**: Great options &#10;Very customizable&#10;Great design
> 
> **Cons**: Not easy to use&#10;You have to learn a lot about it&#10;Crashes sometimes&#10;Not working as imagined Every time

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### "Bloomreach - a fantastic CRM tool that'll improve your marketing comms strategey" — 5.0/5

> **Jack** | *15 March 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: The automation system allows you to quickly and visibility build complicated automations quickly.
> 
> **Cons**: There can be a steep learning curve when first using the tool, there is a very helpful help centre however sometimes the answers to issues aren't clear or easy to find.
> 
> Very positive experience with the tool, it has allowed us to serve the right message to the right user at the right time through the automations tool. It has also opened up alternative channels which previously required our engineering team to build - such as in-app messages and web pop ups.

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### "Bloomreach - Review" — 5.0/5

> **Ivona** | *13 June 2024* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: I like history of communication with our clients
> 
> **Cons**: some numbers are wrong, differences are not clear

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2046593/bloomreach)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2046593/bloomreach> |
| de-AT | <https://www.getapp.at/software/2046593/bloomreach> |
| en | <https://www.getapp.com/collaboration-software/a/bloomreach/> |
| en-AE | <https://www.getapp.ae/software/2046593/bloomreach> |
| en-AU | <https://www.getapp.com.au/software/2046593/bloomreach> |
| en-CA | <https://www.getapp.ca/software/2046593/bloomreach> |
| en-GB | <https://www.getapp.co.uk/software/2046593/bloomreach> |
| en-IE | <https://www.getapp.ie/software/2046593/bloomreach> |
| en-NZ | <https://www.getapp.co.nz/software/2046593/bloomreach> |
| en-SG | <https://www.getapp.sg/software/2046593/bloomreach> |
| en-ZA | <https://www.getapp.za.com/software/2046593/bloomreach> |
| es | <https://www.getapp.es/software/2046593/bloomreach> |
| es-CL | <https://www.getapp.cl/software/2046593/bloomreach> |
| es-CO | <https://www.getapp.com.co/software/2046593/bloomreach> |
| es-MX | <https://www.getapp.com.mx/software/2046593/bloomreach> |
| fr | <https://www.getapp.fr/software/2046593/bloomreach> |
| fr-BE | <https://fr.getapp.be/software/2046593/bloomreach> |
| fr-CA | <https://fr.getapp.ca/software/2046593/bloomreach> |
| nl | <https://www.getapp.nl/software/2046593/bloomreach> |
| nl-BE | <https://www.getapp.be/software/2046593/bloomreach> |

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