---
description: Learn how Caterbook can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Caterbook.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Caterbook Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/1663/hotel-channel-management/software) > [Caterbook](/software/2046632/caterbook)

# Caterbook

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> Where B\&amp;B meets F\&amp;B. Everything a pub or hotel needs to manage their accommodation bookings alongside a busy bar or restaurant. PMS, channel manager,
> 
> Verdict: Rated **5.0/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 32 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Caterbook
- **Founded**: 2005

## Commercial Context

- **Starting Price**: £70.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, United Kingdom

## Features

- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Catering Management
- Channel Analytics
- Channel Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support

## Integrations (4 total)

- Epos Now
- OpenKey Front Desk
- RoomPriceGenie
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Hotel Channel Management Software](https://www.getapp.co.uk/directory/1663/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.getapp.co.uk/directory/1663/hotel-channel-management/software)
- [Channel Management Software](https://www.getapp.co.uk/directory/738/channel-management/software)
- [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software)
- [Hospitality Property Management Software](https://www.getapp.co.uk/directory/81/hospitality-property-management/software)
- [Hotel Management Software](https://www.getapp.co.uk/directory/592/hotel-management/software)

## Alternatives

1. [Yanolja Cloud Solution Property Management System (PMS)](https://www.getapp.co.uk/software/110741/ezee-absolute) — 4.6/5 (405 reviews)
2. [Little Hotelier](https://www.getapp.co.uk/software/105201/little-hotelier) — 4.1/5 (234 reviews)
3. [ResNexus](https://www.getapp.co.uk/software/122499/reservation-nexus) — 4.8/5 (431 reviews)
4. [Sirvoy](https://www.getapp.co.uk/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews)
5. [Stayflexi](https://www.getapp.co.uk/software/196523/flex-pms) — 4.7/5 (163 reviews)

## Reviews

### "From inception to present day still amazing" — 5.0/5

> **Shuni** | *5 December 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Caterbook offers simplicity of use but with maximum information at uor fingertips
> 
> **Cons**: I have never found anything negative when using caterbook
> 
> We have used caterbook for over 9 years and have always been totally satisfied with  both the product and the incredible service offered by \[sensitive content hidden\] and the team  Always helpful when required nothing is ever too much trouble for them &#10;Although having said that we hardly ever have to ask for help as the software is so stable and so easy to use&#10;We would highly recommend Caterbook as a very beneficial and productive tool for any forward thinking business&#10;It’s like having another pair of hands&#10;Shuni Davies

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### "The Ideal System for Us" — 5.0/5

> **John** | *7 June 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The move from our old system was seamless. It’s a user friendly booking system and so straightforward to learn how to operate effectively. &#10;Most importantly, it’s also very intuitive and simple for our customers to use.
> 
> **Cons**: There’s nothing I dislike about this software.
> 
> I spent a lot of time researching options when we decided to upgrade our booking system. Caterbook came with a ringing endorsement from another operator and now I can see why\! I’m so pleased we chose Caterbook as it’s been a great experience right from the start, and the migration from the old system was seamless. &#10;&#10;It’s definitely the most user friendly booking system I have ever used and so easy to learn. I’ve been really happy with the service we’ve received from the excellent support team. They are always available, very responsive to our numerous questions and willing to listen and make adjustments to suit our needs. &#10;&#10;We’re a busy pub with 14 hotel bedrooms and we needed an easy to use booking system, which could integrate with our tills, and didn’t require an IT degree to operate it\! Most importantly, we wanted it to be simple and straightforward for our customers to use. The Caterbook system ticks all of these boxes for us. We’re able to spend our time front of house with guests, not in the office trying to manage hotel bookings. I’d definitely recommend it.

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### "Excellent Service" — 5.0/5

> **Ross** | *18 January 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and straight forward. staff find it easy to learn
> 
> **Cons**: No problems so far, customer service has always been excellent
> 
> Caterbook has been a delight to use, would highly recomned

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### "Easy to use and always excellent support if its ever needed\!" — 5.0/5

> **Laura** | *11 October 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Caterbook is exceptionally user friendly and easy to use. When i first started in my role i was required to learn two booking systems (one for rooms and another for restaurant) and i have to say that i took to Caterbook immediately. I like how easy the portal is to navigate and how simple it is to book a room, especially when you are busy you want something that is a smooth process to follow.
> 
> **Cons**: As i use the system daily, i have yet to come across any real improvements or things which i feel will make bookings any easier than they are.
> 
> Really easy to use, quick to add or locate bookings. There have been occasions when i just cannot get something to work and i have to say that the team are fantastic, so helpful and always ensure a resolve is in place.

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### "Amazing, would recommend ten times over\!" — 5.0/5

> **Chris** | *26 September 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Creating bookings, financing payments etc are all so easy.
> 
> **Cons**: Integrating with Mr and Mrs Smith would be amazing although hopefully that might be coming soon?\!
> 
> \[sensitive content hidden\]&#10; and the team at Caterbook are amazingly helpful. We know we are in safe hands\!

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2046632/caterbook)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hospitality-travel-software/a/caterbook-v5/> |
| en-AE | <https://www.getapp.ae/software/2046632/caterbook> |
| en-AU | <https://www.getapp.com.au/software/2046632/caterbook> |
| en-CA | <https://www.getapp.ca/software/2046632/caterbook> |
| en-GB | <https://www.getapp.co.uk/software/2046632/caterbook> |
| en-IE | <https://www.getapp.ie/software/2046632/caterbook> |
| en-NZ | <https://www.getapp.co.nz/software/2046632/caterbook> |
| en-SG | <https://www.getapp.sg/software/2046632/caterbook> |
| en-ZA | <https://www.getapp.za.com/software/2046632/caterbook> |

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