About Really Simple Systems CRM

Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.

Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.

Pricing starting from:

£9.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans Free Trial

Key benefits of Really Simple Systems CRM

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, tutorial videos, in-product help drawers and a program of live webinars.

Quickly find your contacts and interactions
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Easy team collaboration
Manage your performance with powerful reporting

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand, United States, South Africa

Supported Languages

English

Pricing starting from:

£9.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans Free Trial

Images

Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View
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Really Simple Systems CRM video
Really Simple Systems CRM video
Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View

Features

Total features of Really Simple Systems CRM: 130

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalisation
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloguing/Categorisation
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronisation
  • Data Visualisation
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • For AEC Industry
  • For Nonprofits
  • Forecasting
  • Graphical Data Presentation
  • Image Library
  • Interaction Tracking
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Proposal Generation
  • Proposal Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • XML / RSS

Alternatives

HubSpot CRM

4.5
#1 Alternative to Really Simple Systems CRM
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...
Learn More Visit Website Compare

Salesforce Sales Cloud

4.4
#2 Alternative to Really Simple Systems CRM
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...
Learn More Visit Website Compare

Freshdesk

4.5
#3 Alternative to Really Simple Systems CRM
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that...
Learn More Compare

HubSpot Marketing Hub

4.5
#4 Alternative to Really Simple Systems CRM
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...
Learn More Visit Website Compare

Reviews

Overall rating

4.4 /5
(364)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.6/5

Already have Really Simple Systems CRM?

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Showing 5 reviews of 364 Read all reviews
Showing 5 reviews of 364
Chris T.
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cost effective CRM for small business

Reviewed on 02/10/2018

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang...

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Cons

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Response from Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Wendy C.
Overall rating
  • Industry: Translation & Localization
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use and implement

Reviewed on 30/03/2022

I am currently working towards switching to Really Simple Systems CRM after a very successful...

I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Pros

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Cons

Time will tell but at the moment it looks good.

Alternatives Considered

HubSpot CRM

Reasons for Choosing Really Simple Systems CRM

Too expensive and frankly lousy customer service.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Really Simple Systems CRM

Much more aligned with the way i work
Kevin H.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

An inexpensive alternative.

Reviewed on 17/05/2022

Pros

It is inexpensive compared to the competition and easy to use.

Cons

The Mail marketing tool lacksin customization options. You can drag and drop some premade sections, but can't do much more than that.

Jack E.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Exactly as the name suggsets

Reviewed on 10/12/2020

RSS has given us the ability to view and track our customer pipeline at a very reasonable cost....

RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.

Pros

RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.

Cons

Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report

Alternatives Considered

Salesforce Platform and HubSpot CRM

Reasons for Choosing Really Simple Systems CRM

Simple and easy way to view and track pipeline.

Reasons for Switching to Really Simple Systems CRM

Cost was the biggest reason, as well as the simplicity of the UI
Helen C.
Overall rating
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good software for smaller companies

Reviewed on 28/03/2022

Pros

Easy to use and train staff on. Support is excellent

Cons

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer

Showing 5 reviews of 364 Read all reviews

Really Simple Systems CRM FAQs

Below are some frequently asked questions for Really Simple Systems CRM.

Really Simple Systems CRM offers the following pricing plans:

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Really Simple Systems CRM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Really Simple Systems CRM supports the following languages:

English

Really Simple Systems CRM supports the following devices:

Really Simple Systems CRM integrates with the following applications:

ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, Mailchimp, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, PandaDoc, QuickBooks Online Advanced, Saasu, Slack, Trello, Twitter, Typeform, Xero, Zapier

Really Simple Systems CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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