
About Really Simple Systems CRM
Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.
Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.
Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.
Pricing starting from:
£9.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Really Simple Systems CRM
Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, tutorial videos, in-product help drawers and a program of live webinars.
Quickly find your contacts and interactions
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Easy team collaboration
Manage your performance with powerful reporting
Devices
Business size
Markets
Australia, Canada, United Kingdom, Ireland, New Zealand, United States, South Africa and 2 others
Supported Languages
English
Pricing starting from:
£9.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Really Simple Systems CRM: 130
Alternatives
HubSpot CRM

Salesforce Sales Cloud

Freshdesk

HubSpot Marketing Hub

Reviews
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- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost effective CRM for small business
Reviewed on 02/10/2018
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang...
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.
They have a responsive team and have constantly improved the CRM over the years.
Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.
The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.
The marketing module has been a significant driver for new business, and again is very cost effective.
The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.
The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.
Document storage is straightforward with drag & drop functionality.
Cons
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Response from Really Simple Systems
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Industry: Translation & Localization
- Company size: 2-10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use and implement
Reviewed on 30/03/2022
I am currently working towards switching to Really Simple Systems CRM after a very successful...
I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.
Pros
This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.
Cons
Time will tell but at the moment it looks good.
Alternatives Considered
HubSpot CRMReasons for Choosing Really Simple Systems CRM
Too expensive and frankly lousy customer service.Switched From
Salesforce Sales CloudReasons for Switching to Really Simple Systems CRM
Much more aligned with the way i work- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
An inexpensive alternative.
Reviewed on 17/05/2022
Pros
It is inexpensive compared to the competition and easy to use.
Cons
The Mail marketing tool lacksin customization options. You can drag and drop some premade sections, but can't do much more than that.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Exactly as the name suggsets
Reviewed on 10/12/2020
RSS has given us the ability to view and track our customer pipeline at a very reasonable cost....
RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.
Pros
RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.
Cons
Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report
Reasons for Choosing Really Simple Systems CRM
Simple and easy way to view and track pipeline.Reasons for Switching to Really Simple Systems CRM
Cost was the biggest reason, as well as the simplicity of the UI- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good software for smaller companies
Reviewed on 28/03/2022
Pros
Easy to use and train staff on. Support is excellent
Cons
as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer
Really Simple Systems CRM FAQs
Below are some frequently asked questions for Really Simple Systems CRM.Q. What type of pricing plans does Really Simple Systems CRM offer?
Really Simple Systems CRM offers the following pricing plans:
- Starting from: £9.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.
Q. Who are the typical users of Really Simple Systems CRM?
Really Simple Systems CRM has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Really Simple Systems CRM support?
Really Simple Systems CRM supports the following languages:
English
Q. Does Really Simple Systems CRM support mobile devices?
Really Simple Systems CRM supports the following devices:
Q. What other apps does Really Simple Systems CRM integrate with?
Really Simple Systems CRM integrates with the following applications:
ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, Mailchimp, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, PandaDoc, QuickBooks Online Advanced, Saasu, Slack, Trello, Twitter, Typeform, Xero, Zapier
Q. What level of support does Really Simple Systems CRM offer?
Really Simple Systems CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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