MarketBox

Business automation software for mobile service businesses

About MarketBox

MarketBox is a sales and scheduling e-commerce platform for service businesses with mobile and virtual workforces.

MarketBox enables a business to manage all scheduling, sales and payment processing along with service provider logistics, availability, travel zones and travel time.

Automate your service business into the future with Market

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to MarketBox

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, United States

Supported Languages

English

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to MarketBox

Images

MarketBox Software - Date and Time Selector
MarketBox Software - Provider Selector
MarketBox Software - Admin Dashboard
MarketBox Software - Provider Mobile App
MarketBox Software - Provider Travel Zone Setup
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MarketBox video
MarketBox video
MarketBox Software - Date and Time Selector MarketBox Software - Provider Selector MarketBox Software - Admin Dashboard MarketBox Software - Provider Mobile App MarketBox Software - Provider Travel Zone Setup

Features

Total features of MarketBox: 107

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Cataloguing/Categorisation
  • Categorisation/Grouping
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • For Salons and Spas
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lesson Notes
  • Member Management
  • Mobile Access
  • Mobile Grooming
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multi-Vendor
  • Multiple User Accounts
  • Online Booking
  • Online Classes
  • Online Payments
  • Order Management
  • Order Processing
  • Order Tracking
  • Parent/Student Portal
  • Payment Processing
  • Personalisation
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Purchase Order Management
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Returns Management
  • Reviews Management
  • Routing
  • SEO Management
  • SMS Messaging
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalogue
  • Service History
  • Shopping Cart
  • Staff Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • User Management
  • Vendor Management
  • Vendor Portal
  • Website Integration
  • eCommerce Management

Alternatives

Marketing 360

4.7
#1 Alternative to MarketBox
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Vagaro

4.7
#2 Alternative to MarketBox
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

WellnessLiving

4.4
#3 Alternative to MarketBox
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

ServiceWorks

3.9
#4 Alternative to MarketBox
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch,...

Reviews

Overall rating

5 /5
(6)
Value for Money
5/5
Features
5/5
Ease of Use
4.5/5
Customer Support
4.8/5

Already have MarketBox?

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Showing 5 reviews of 6
Geoffrey K.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best e-commerce option for service businesses with a travelling workforce. Customizable and...

Reviewed on 08/03/2021

Overall, this is a powerful and customizable booking platform while empowering our providers with...

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

Pros

MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue.

The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier.

Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.

Cons

The admin portal could have better UX. But what it lacks in design, it makes up for in power.

Alternatives Considered

Google Sheets, Captyn, Workday HCM and Jobber

Reasons for Choosing MarketBox

Our internal tech team just couldn't keep up with our user's needs and we were falling behind by losing talent and customers when the user experience wasn't up to modern standards. All the while becoming increasingly expensive. Lost revenue opportunities and increased costs forced us to look for different options.

Response from MarketBox

We're so glad to hear that you've been having a great experience with our MarketBox software! We're continuously adding new features so it will continue to be an even more powerful tool!

Charlotte S.
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Marketbox - great solution for my personal training business!

Reviewed on 01/04/2021

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

Pros

Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox:

1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense)
2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities
3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best

Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy.

My fav things include:
1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work.
2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key
3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.

Cons

Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.

Julie D.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Customer Service & Easy-To-Use

Reviewed on 13/04/2021

10/10

10/10

Pros

I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Cons

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

Alternatives Considered

Teachworks

Reasons for Switching to MarketBox

The support during the onboarding process and customizable options.
Jerry R.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software for ANY Company!

Reviewed on 03/08/2021

Amazing from the start.

Amazing from the start.

Pros

Actually, the customer service is incredible. While you will find something similar, you wont find one with better customer service. Highly, Highly recommend them :)

Cons

Honestly, our team loves it. There is nothing to say we really dislike.

Ayesha H.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible software for managing bookings, schedules & travel areas through a mobile app &...

Reviewed on 17/03/2021

Switching to MarketBox has been invaluable for us.

Overall, the automations, scheduling software,...

Switching to MarketBox has been invaluable for us.

Overall, the automations, scheduling software, booking and provider profile management have been useful features for our team.

Pros

MarketBox includes great capabilities that work for our business (private home swimming lessons) and solves many problems we were facing with our old system.

We have a lot of part time workers. Instructors have the ability to add multiple travel zones that include different service types and schedules, allowing them to accept bookings in advance conveniently. When an instructor can’t accept a booking, MarketBox will even send out a job request to other instructors in the area to see who can accept it, so that we can get our instructors more jobs, and keep clients happy with a good matching instructor.

Additionally, client bookings can be confirmed via text message rather than logging in to the account online or on the mobile app (resulting in quicker response times).

Cons

The availability section needs improvement. Some Instructors have difficulty understanding the functionality at times.

Image size of the profile picture has to be less than 100kb.

Showing 5 reviews of 6 Read all reviews

MarketBox FAQs

Below are some frequently asked questions for MarketBox.

MarketBox offers the following pricing plans:

  • Starting from: US$40.00/month
  • Pricing model: Subscription
  • Free Trial: Available

MarketBox has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001+

MarketBox supports the following languages:

English

MarketBox supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations MarketBox has

MarketBox offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

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