Club OS

4.2 (194)
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Sales engagement and marketing automation platform for gyms

About Club OS

Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead acquisition, follow-ups, class scheduling, and client communications, among other processes. Supervisors can monitor employees' availability and set up personal training sessions or appointment dates.

Using Club OS, studios can send targeted marketing emails based on prospects' demographics or interests and create email, call or text scripts for sales team members. Administrators can track employees' accountability through reports and gain insights into key performance indicators (KPIs) using reports. Businesses in the fitness industry can also capture leads, implement referral programs and set up follow-up schedules for each prospect or member.

Club OS facilitates integration with various third-party systems such as HubSpot, Perkville, MotionSoft, and more. Gyms can also send appointment reminders to prospects via text messages.


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Club OS Software - Club OS follow-ups
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Club OS Software - Club OS follow-ups
Club OS Software - Club OS manage schedules
Club OS Software - Club OS create marketing emails

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Club OS

4.2 (194)
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Starting Price

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£109.00
month

Pricing Options

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Free trial
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Features

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.2 /5
(194)
Value for Money
4.1/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
4.2/5

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Showing 5 reviews of 194
Corey
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Business tool to those in the Big Box and even small Boutique industries!

Reviewed on 18/08/2017

The benefits I have received off of this product range from New members signing up to saving...

The benefits I have received off of this product range from New members signing up to saving members from cancelling their memberships, from my members in the training program; signing up, checking in on progress, and saving from issues and cancellations. Brought in more revenue with Club OS than I could have on my own.

Pros

This software is very user friendly, business oriented, and simple to use. I have been using Club OS for over 3 years now with my facility and this tool has helped me and my club become successful in the fitness industry.

Cons

There isn't much I can say about Club OS that I don't like. I think it's great overall. I personally would like more freedom in the emailing system, but it's still great to use.

Judy
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Club OS

Reviewed on 27/12/2018

We have a lot of clients that use Club OS. We are finding that more and more of our franchise...

We have a lot of clients that use Club OS. We are finding that more and more of our franchise clients are requiring their franchisees to use them.

Pros

We like that we have a console with Club OS. When we get a new client that uses them, we email our Club OS contacts to have them added and in most cases, they are added within minutes! Their team is always friendly and courteous.

Cons

It would be great if you could download reports from their site, in addition to them being emailed.

Trishe
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Frustrating but great when it does work

Reviewed on 02/09/2017

Pros

How it keeps our schedule. It is easy to go in and make any necessary changes if needed. I like that it is user friendly. I like that you have access to leave notes, show any mypaths mark dates.

Cons

I feel like we have a lot of issues with Club OS in that it goes down a lot. Now this could be our WI Fi. I don't like that I have to log in constantly. I don't like that the calander does not go past 5 o'clock and you have to fill in everything. I work past 5.

Brie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

We use clubos in our gym to reach out to members

Reviewed on 06/11/2020

we use this daily in our gym. we have never used another system but it seems to get the job done...

we use this daily in our gym. we have never used another system but it seems to get the job done well!

Pros

you can have all of your leads(fitness and pt) in one area for all employees to contact. this also integrates with datatrak which makes it easy for us

Cons

you are unable to send multiple text blasts out to people or form lists of people to text. you have to text/ call each member individually which takes a lot of time

Magda
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ClubOS can schedule, send reminders, & keep notes. Some features could stand to be improved.

Reviewed on 06/09/2017

Scheduling and member notes all in one place.

Scheduling and member notes all in one place.

Pros

Integrates (somewhat) with Club Hub, can access client notes as well as track measurements. It's easy to access member information and text/email them through the computer (BIG pro here!). Notes help keep staff organized and on the same page.

Club OS customer service is always prompt and quite helpful!

Cons

Some parts of UI are clunky and could be significantly improved. Notes don't always sync with Club Hub, resulting in having to either have both programs open to see member notes or manually sync to see them all through Club OS.

Showing 5 reviews of 194 Read all reviews

Club OS FAQs

Below are some frequently asked questions for Club OS.

Club OS offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Club OS directly for pricing information.

Club OS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Club OS supports the following languages:

English

Club OS supports the following devices:

Club OS integrates with the following applications:

Referrizer

Club OS offers the following support options:

Chat

Related categories

See all software categories found for Club OS.