---
description: Learn how Herbie can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Herbie.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Herbie Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Herbie](/software/2046996/herbie)

# Herbie

Canonical: https://www.getapp.co.uk/software/2046996/herbie

> Herbie.AI, one of the brand of SunSmart – a 15+ year old Multinational Intelligent Automation corporation with a presence in the UK, Europe, Middle-East, India \&amp; Far East. It provides solutions across Enterprise Software \&amp; Services, Artificial Intelligence, and Mobility across diverse industries.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Herbie

Multi Languages&#10;Multi-Channel Collection&#10;GDPR Compliance&#10;Virtual Assistant&#10;Omni-Channel&#10;IP Address Extraction&#10;Language Detection&#10;Voice Bots&#10;Speech Recognition&#10;Social Media Tagging&#10;NLP

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Herbie

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, German, Hindi, Indonesian, Italian, Japanese, Spanish, Thai, Traditional Chinese
- **Available Countries**: Australia, Bahrain, Bangladesh, Ethiopia, Ghana, India, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, Singapore, South Africa, Sri Lanka, US Virgin Islands, United Arab Emirates, United Kingdom, United States, Yemen

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Segmentation
- For Developers
- Generative AI
- Intent Recognition
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.co.uk/software/2071295/fathom-1) — 5.0/5 (808 reviews)
2. [UChat](https://www.getapp.co.uk/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.getapp.co.uk/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.co.uk/software/2071616/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.getapp.co.uk/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Reviews

### "excellent experience with herbie" — 5.0/5

> **sowndarya** | *30 January 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Herbie is intuitive, fast, and highly effective at automating everyday tasks. The AI-driven features save significant time, improve accuracy, and make workflows much more efficient. The interface is clean, easy to navigate, and suitable even for non-technical users.
> 
> **Cons**: Some advanced features may take a little time to fully explore and understand. More in-app tips or quick tutorials would make onboarding even smoother.
> 
> Overall, my experience with Herbie has been very positive. It delivers consistent performance, simplifies complex processes, and adds real value to daily operations. Support is responsive, and the platform continues to evolve with useful updates.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2046996/herbie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/herbie/> |
| en-AE | <https://www.getapp.ae/software/2046996/herbie> |
| en-AU | <https://www.getapp.com.au/software/2046996/herbie> |
| en-CA | <https://www.getapp.ca/software/2046996/herbie> |
| en-GB | <https://www.getapp.co.uk/software/2046996/herbie> |
| en-IE | <https://www.getapp.ie/software/2046996/herbie> |
| en-NZ | <https://www.getapp.co.nz/software/2046996/herbie> |
| en-SG | <https://www.getapp.sg/software/2046996/herbie> |
| en-ZA | <https://www.getapp.za.com/software/2046996/herbie> |

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