About Afterpay
Afterpay is an installation payment solution that provides an additional payment option for customers. With Afterpay, businesses can allow customers to pay for any product in installments payments over 6 weeks. Afterpay provides daily settlement reports so businesses can receive access to transactional information that can be used to reconcile or verify orders.
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Reviews
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- Industry: Banking
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay is a great way to pay for Items Over Time.
Reviewed on 06/05/2022
Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your...
Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your fingers. You also can change your payment methods at anytime & they also offer the option to delay your payment at no additional costs.
Pros
I like the flexible payment options that they offer at a 0% Apr. I also like the fact that, for every dollar spent with Afterpay it becomes your permanent credit line. It’s easy to use & it offers a simplified checkout process.
Cons
I don’t like fact that, the (in store merchants) which means you have to click the link on their website to get the Afterpay option that they are displaying on their platform does not work. For example, Amazon does not accept Afterpay but it’s on their platform as if they do. I’ve tried several times & it never works.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay Review
Reviewed on 10/01/2022
Amazing!
Amazing!
Pros
The ease of use and integration is what we like and appreciate most about Afterpay. It is critical for payment processing to be as simple as possible for customers in 2022.
Cons
The reporting and administrative portals could be better. Would like to see a more comprehensive dashboard of sales and analytics.
Alternatives Considered
KlarnaReasons for Switching to Afterpay
Pricing, customer service, and ease of use/integration.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
There is ZERO customer support
Reviewed on 20/01/2022
Pros
I like what the actual product is and it’s ability to provide customers with an additional payment option
Cons
I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.
Alternatives Considered
Klarna- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Afterpay - great offering for our customers!
Reviewed on 22/12/2021
Pros
Our customers love the flexibility of afterpay's services
Cons
fees for brands can be a bit high compared to other payment processors
Alternatives Considered
SezzleReasons for Switching to Afterpay
Afterpay had a better reputation in my industry- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My customers LOVE Afterpay!
Reviewed on 16/12/2021
Pros
Afterpay has been a huge help in growing my AOV! My customers love how easy it is to use and how it makes a new wardrobe affordable!
Cons
Reporting could be more extensive. I feel the merchant backend is lacking in features
Afterpay FAQs
Below are some frequently asked questions for Afterpay.Q. What type of pricing plans does Afterpay offer?
Afterpay offers the following pricing plans:
- Free Trial: Not Available
Please contact Afterpay for information on pricing.
Q. Who are the typical users of Afterpay?
Afterpay has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Afterpay support?
Afterpay supports the following languages:
English, French
Q. Does Afterpay support mobile devices?
Afterpay supports the following devices:
Q. What other apps does Afterpay integrate with?
Afterpay integrates with the following applications:
Adobe Commerce, Adyen, BigCommerce, Commerce Cloud, Ecwid, Online Auction System, OpenCart, PrestaShop, Rocketspark, Shopify, Shopify Plus, Spree, Squarespace, Stripe, Wix, WooCommerce
Q. What level of support does Afterpay offer?
Afterpay offers the following support options:
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