---
description: Learn how iPlum can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for iPlum.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iPlum Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/1099/business-phone-systems/software) > [iPlum](/software/2047503/iplum)

# iPlum

Canonical: https://www.getapp.co.uk/software/2047503/iplum

> iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text \& phone tree communication. We solve the privacy problem of professionals doing business calling \& texting with their smartphone.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of iPlum

• Dual Call Reliability With Voice Network Mode
‍iPlum can use your voice network to route calls with carrier class reliability without relying on VoIP internet data and still show your iPlum number as Caller-ID or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.
‍
‍
• Team Account
‍Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions with a online account.

• Secure Texting Channels
‍Both regular and secure texting. Send regular text using iPlum number or setup secure texting channels for compliance purposes. The other side will simply download iPlum app and setup a free account for secure texting. This can be a doctor texting their patient using secure channel.

• Business Hours
‍Promptly respond to your calls \& texts during business hours and send them directly to your voicemail during non-business hours.
‍
‍
• Auto Text Reply
‍Send smart business text for missed calls or texts. Tell your customers you care.
‍
‍
• Auto Attendant (IVR) with Virtual Extensions like Phone System
‍Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.

‍

• Text Archiving, Backup
‍Your iPlum account has inbuilt enhanced privacy \& data encryption protection. To backup your texts for safety and future use, you can activate Backup Plan.

‍

• Text to Email
‍You can setup options to receive your texts via email when you have enhanced backup plan.

‍

• Text Templates
‍For frequently sending similar text to your clients, setup text templates in your iPlum app when you have enhanced backup plan.

‍

• Voicemail Transcription
Get your voicemail as easy to read text with audio files directly in your inbox. Listen to voicemail at your convenience and save audio files offline. You can update enhanced voicemail feature online.

‍

• Call Recording
‍Record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.
‍

• Block Spam Numbers
‍iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling \& texting you

‍• HIPAA \& HITECH Compliance
For professionals working in compliance industry, protect client information HIPAA \& HITECH.

‍
• Advanced Password Policy
‍The account administrator can setup advanced password policy applicable to primary and all sub-accounts: Two factor authentication, Password complexity, Password expirations, App passcode and more.

‍
• Fax Line
‍Get a secure cloud based fax line for your business. You can get a new line or port your existing fax number into iPlum.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iPlum
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$8.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: iPlum offers the following plans - 
U.S.
Unlimited Call, Text - $7.99 /user (paid annually) or $11.99 /user (paid monthly)
Measured Plan - $4.17 /user (2,000 credits, paid annually) or $4.99 /user (200 credits, paid monthly)

Canada
Unlimited Call, Text - $11.99 /user (paid annually) or $14.99 /user (paid monthly)
Measured Plan - $4.99 /user (2,000 credits, paid annually) or $5.99 /user (200 credits, paid monthly)

Toll-free
Unlimited Call, Text - $14.99 /user (paid annually) or $19.99 /user (paid monthly)
Measured Plan - $9.99 /user (400 credits, paid monthly) or $4.99 /user (number only, paid monthly)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Centre
- CRM
- Call Center Integration
- Call Centre Management
- Call Conferencing
- Call Disposition

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)

## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)

## Alternatives

1. [Wildix](https://www.getapp.co.uk/software/2045027/wildix) — 4.7/5 (209 reviews)
2. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews)
3. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (465 reviews)
4. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (914 reviews)
5. [VoIP.ms](https://www.getapp.co.uk/software/2035391/voip-ms) — 4.8/5 (697 reviews)

## Reviews

### "Great HIPAA-Compliant Option for Small Practices" — 5.0/5

> **Rebecca** | *26 August 2022* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate iPlum taking HIPAA-compliance and BAA's seriously. I was able to meet my need for a business number and secure text options without having a carry a second cell phone with me. It is a simple app. I was not looking for something complex and did not want to pay a lot of money. iPlum was the best option for me.
> 
> **Cons**: I wish I could have fax capability with this service. I also wish I could port an existing number from a competitor (FreedomVoice) because that company will not execute a BAA and I do not want to lose a number I have had for almost 20 years.

-----

### "HIPAA-compliant calling & texting for clinical research" — 5.0/5

> **Nidhi** | *17 June 2024* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: For several months, we have been using iPlum at our clinical research group to easily call and text patients. Before we heard about iPlum, it was hard to reach our patients. We couldn’t text them on our phones because of HIPAA compliance requirements. Once we started using iPlum, we could conveniently communicate with them while keeping their privacy too. The patients have been able to respond quickly as well, which speeds up our work.
> 
> **Cons**: I wish I could add multiple iPlum numbers on one phone. That would be pretty helpful.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2047503/iplum)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/iplum/> |
| en-AE | <https://www.getapp.ae/software/2047503/iplum> |
| en-AU | <https://www.getapp.com.au/software/2047503/iplum> |
| en-CA | <https://www.getapp.ca/software/2047503/iplum> |
| en-GB | <https://www.getapp.co.uk/software/2047503/iplum> |
| en-IE | <https://www.getapp.ie/software/2047503/iplum> |
| en-NZ | <https://www.getapp.co.nz/software/2047503/iplum> |
| en-SG | <https://www.getapp.sg/software/2047503/iplum> |
| en-ZA | <https://www.getapp.za.com/software/2047503/iplum> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"iPlum","description":"iPlum is used by business of all sizes who need a reliable calling and texting solution.  Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.\niPlum solves the privacy problem of professionals doing business calling &amp; texting with their smartphone. The iPlum app provides a separate secure business phone line by keeping the business and personal communication isolated. Built on next generation platform with HIPAA compliance, it works globally for business and healthcare professionals. It includes advanced features like voice network modes for best call quality, secure texting, auto-attendant, call flows and more. iPlum is available in 22 languages worldwide.\n\niPlum is a VoIP application designed to help businesses implement interactive voice response (IVR)-based automatic call attendants and manage calls and messages using the internet or phone’s network. The platform includes enables organizations to configure business hours to receive calls and messages and automatically redirect the customer queries received during non-business hours to voicemail.\n\niPlum allows enterprises to record and store calls and text messages in an encrypted repository for future reference. It offers a host of features such as voicemail transcription, email alerts, do not disturb, multimedia messaging, multilingual interface, caller ID, extensions management, and more. Its centralized dashboard lets administrators add, delete, and edit new users, create custom profiles, and manage role-based permissions to ensure authorized access to customers' and other data.\n\niPlum allows businesses to port existing numbers, handle fax communication, block spam numbers, and set up secure texting channels to ensure compliance with HIPAA and HITECH standards. It also facilitates integration with numerous third-party applications through REST APIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57c18db1-1f54-463a-b069-ca9049f31bfa.png","url":"https://www.getapp.co.uk/software/2047503/iplum","@id":"https://www.getapp.co.uk/software/2047503/iplum#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"8.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/software/2047503/iplum#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Phone Systems","position":2,"item":"/directory/1099/business-phone-systems/software","@type":"ListItem"},{"name":"iPlum","position":3,"item":"/software/2047503/iplum","@type":"ListItem"}]}]}
</script>