---
description: Learn how RB Control Systems can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for RB Control Systems.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RB Control Systems Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Retail POS Systems](/directory/1603/retail-pos-system/software) > [RB Control Systems](/software/2047627/rb-control-systems)

# RB Control Systems

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> RB Retail and Service Solutions offers a specialized point of sale software for pool and spa retailers. The platform is designed for businesses that operate multiple retail locations, one service route, or anything in between.
> 
> Verdict: Rated **4.3/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of RB Control Systems

\- Consolidation of retail and service into a single system
- Streamline operations and improve quality control 
- Maintain a clean and organized inventory backlog
- Automate reordering to keep a balanced inventory
- Simplify the retail checkout process
- Manage and customize scheduling and service from unlimited users and multiple locations
- Stay connected with your customers, maximize satisfaction, and drive repeat business with CRM tools and streamlined operations
- Create sales opportunities with new or existing customers by following their buying habits, identifying customer types, and creating targeted marketing campaigns
- Give all of your employees unique access and privileges to the software based on their responsibilities

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 55 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RB Retail and Service Software
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$785.00
- **Pricing model**: Per User
- **Pricing Details**: Software is licensed /computer at a one time price.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Commission Management
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Reports
- Data Import/Export
- Data Synchronisation
- Discount Management

## Integrations (3 total)

- Broadly
- Horizon
- SCP 4.0

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Retail POS Systems](https://www.getapp.co.uk/directory/1603/retail-pos-system/software)

## Related Categories

- [Retail POS Systems](https://www.getapp.co.uk/directory/1603/retail-pos-system/software)
- [POS Systems](https://www.getapp.co.uk/directory/195/point-of-sale/software)
- [Pool Service Software](https://www.getapp.co.uk/directory/1515/pool-service/software)

## Alternatives

1. [Epos Now](https://www.getapp.co.uk/software/106871/epos-now) — 3.8/5 (713 reviews)
2. [Acumatica Cloud ERP](https://www.getapp.co.uk/software/44/acumatica-cloud-erp) — 4.4/5 (243 reviews)
3. [Lightspeed Retail](https://www.getapp.co.uk/software/91305/lightspeed-retail) — 4.0/5 (975 reviews)
4. [QuickBooks Enterprise](https://www.getapp.co.uk/software/115227/quickbooks-enterprise) — 4.5/5 (20613 reviews)
5. [Fishbowl](https://www.getapp.co.uk/software/101989/fishbowl) — 4.2/5 (1087 reviews)

## Reviews

### "Amazing\! Only person who could fix our problem\!" — 5.0/5

> **Heidi** | *29 September 2017* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service is so much easier\! RB Controls is great, especially their customer service\! If we ever have problems they are always fixed quickly and they take the time to explain what happened\!
> 
> **Cons**: Calling in for support - you can be on hold for a long time. But it is always worth it when you get through\!
> 
> Ease of use, easy to keep track of customers information \& scheduling. There are so many benefits to using Rb Controls.

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### "Overall very few issues with the program.  Easy to use, user friendly." — 4.0/5

> **Lorina** | *11 June 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. Very functional for our retail and service needs. They listen to what clients want and update the program to meet our needs.
> 
> **Cons**: Does not have a few functions we would like to see, but they are in process of adding them.  There are occasional 'hiccups' but no major issues.
> 
> Very functional. Allowed us to better streamline our retail and service systems and still communicate with our Quickbooks system on the back end.

-----

### "Logan was most helpful\!\!" — 3.0/5

> **Linda** | *22 September 2017* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: I am still learning how to use it...so cant honestly rate at this point.
The tech support is awesome, I have called numerous times and they are always very capable, pleasant and patient as they help me with my latest situation\!
> 
> **Cons**: The difficulty I have had trying to find the reports that I need/want.  There was a great deal of confusion when we went live with this system as to how things should be entered.

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### "We have been using RB for eleven years.  It does everything we need and more\!" — 4.0/5

> **Stacey** | *10 January 2018*
> 
> **Pros**: The software is simple\!  Implementation, training, and ease of use are key in a retail environment where new staff are coming on every season.  The software is complete\! From POS to service scheduling, we can do it all in one platform without purchasing other programs (exception QB's).
> 
> **Cons**: I would prefer that more of the data is exportable.  That the sales reporting would show YTD comparisons.

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### "Best Software we have ever purchased\!" — 5.0/5

> **Eric** | *30 January 2017* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: How it encompasses all of the areas of our business and it's ease of use.
> 
> **Cons**: If I had to pick something, which it isnt even that "bad", I would say the inner office email system could use a revamping.
> 
> We have been using RB for over 10 years and never plan to switch\!  They are a great company to deal with and are always improving and adding new features to the program.  We highly recommend the software to ALL pool \& spa professionals\!

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2047627/rb-control-systems)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/rb-control-systems/> |
| en-AE | <https://www.getapp.ae/software/2047627/rb-control-systems> |
| en-AU | <https://www.getapp.com.au/software/2047627/rb-control-systems> |
| en-CA | <https://www.getapp.ca/software/2047627/rb-control-systems> |
| en-GB | <https://www.getapp.co.uk/software/2047627/rb-control-systems> |
| en-IE | <https://www.getapp.ie/software/2047627/rb-control-systems> |
| en-NZ | <https://www.getapp.co.nz/software/2047627/rb-control-systems> |
| en-SG | <https://www.getapp.sg/software/2047627/rb-control-systems> |
| en-ZA | <https://www.getapp.za.com/software/2047627/rb-control-systems> |

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