--- description: Learn how Eaglesoft can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Eaglesoft. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Eaglesoft Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Patient Management Software](/directory/901/patient-management/software) > [Eaglesoft](/software/2047651/eaglesoft) # Eaglesoft Canonical: https://www.getapp.co.uk/software/2047651/eaglesoft Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/2047651/eaglesoft?page=2) > Eaglesoft is a dental practice management solution that helps clinics assists with medical charting, patient scheduling, and insurance claims processing. Features include performance metrics, reporting, billing statement creation, appointment queue management, and patient arrival tracking. > > Verdict: Rated **4.1/5** by 157 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 157 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Patterson Dental Supply - **Location**: St. Paul, US ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Patterson Dental Supply for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customisable Reports ## Integrations (4 total) - EVAsoft Dental Image Management - Legwork - Planmeca Romexis - Weave ## Support Options - FAQs/Forum - Chat ## Category - [Patient Management Software](https://www.getapp.co.uk/directory/901/patient-management/software) ## Related Categories - [Patient Management Software](https://www.getapp.co.uk/directory/901/patient-management/software) - [Dental Charting Software](https://www.getapp.co.uk/directory/1405/dental-charting/software) - [Dental Software](https://www.getapp.co.uk/directory/54/dental/software) ## Alternatives 1. [CareStack](https://www.getapp.co.uk/software/2014883/carestack) — 4.8/5 (186 reviews) 2. [Adit](https://www.getapp.co.uk/software/2046768/adit) — 4.7/5 (255 reviews) 3. [BestoSys](https://www.getapp.co.uk/software/107765/bestosys) — 4.8/5 (293 reviews) 4. [Curve Dental](https://www.getapp.co.uk/software/91762/curve-dental) — 4.4/5 (285 reviews) 5. [Practice-Web](https://www.getapp.co.uk/software/2059059/practice-web-dental) — 4.9/5 (115 reviews) ## Reviews ### "my favorite dental software\!" — 5.0/5 > **Kevin** | *17 November 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Before I became a para, I worked part time as a CDA and I still do temping. My favorite dental software is eaglesoft because of the ease of use, the dental chart is very straight forward, and it is easy to communicate back and forth with the front desk/other clinicians. I like how organize the schedule is, it is easy to invoice your work, schedule the next patient appointment, and very easy to collaborate with other dentists/referrals. > > **Cons**: Although eaglesoft is my favorite software, we do come into contact with "bugs" at times, sometimes I will be in the middle of writing my note and then the software freezes/error pops up. There has been several instances where we have reached out to eaglesoft and they have helped us along the way. > > Good- I am always happy to temp in an office that has eagle soft :-) ----- ### "EagleSoft has grown over the years." — 4.0/5 > **Adam** | *25 November 2018* | Legal Services | Recommendation rating: 6.0/10 > > **Pros**: I've used Eagle soft for close to 12-14 years now. It gets the job done. We use it to manage 15 offices through out the state. In the early days doing this was very cumbersome. Over the years the software has allowed us to report on all aspects across the various offices. > > **Cons**: The consulting cost to get it installed and running is kinda high. Shop around and see if you can find some decent consultants. This issue is that since it is niche software you are kinda stuck. > > It is dental software that get the jobs done. It works in larger operations. ----- ### "Excellent "hub" for managing all aspects of your BUT Patterson's lack of attention to 2018 Security Standards should make it a non starter or at minimum give pause before implementing" — 3.0/5 > **Michael** | *28 March 2018* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: When it comes to managing the end-to-end operations of a practice, Eaglesoft really can be a one-stop solution for providers as well as the front office. This improves efficiency and drives value that can be realized from the software investment, but it really does require the organization to be "all in" with regards to fully implementing Eaglesoft to realize its full value > > **Cons**: Reporting effectively needs to be blown up and started over. While there are several out-of-box reports, there is no way to customize reporting that does not require getting Eaglesoft involved, and in many cases it goes absolutely nowhere. There are so many better reporting technologies and capabilities that enable template reports to become hundreds of other reports, and Patterson desperately needs to get a 21st century reporting capability added to the product. Eaglesoft desperately needs a new web-based UI. the 32 bit UI in 2018 is difficult, and subscribes to a user mode that is quickly becoming out dated. Watching our hygienist and doctors use the product day-in and day-out I see many areas where a new UI with a new Reporting engine would go a long long ways in rejuvenating a product that is otherwise very capable in facilitating the management of a practice > > As the Chief Security Officer and Director of IT for a mid-size dental practice, and as someone who manages Product Management for delivering enterprise security products for some of the largest organizations in the world, for all the good that Eaglesoft potentially provides to a practice, there is no way in good conscience I could / would recommend the product based on its inability, and the company's lack of desire, to address basic issues that contribute to poor security. Our practice has spend multiple thousands of dollars and increased network complexity, in order to mitigate, to our risk assessment satisfaction, and address both our HIPAA HITECH and PCI compliance obligations ariybd these basic issues. EagleSoft did take steps in version 18 to improve the security of its database and protect patent data at rest which was both commendable and expected under HIPAA HITECH. However, other basic security best practices, Patterson has demonstrated absolutely no desire or willingness to address. Prior to posting this review, I reached out to Patterson notifying them of these issues, and offering to partner with the organization to address. I was politely told "no thank you" and that "they had no intention of addressing the issues in the near future." That was in Oct 2017. The basic issues are: 1. The product forces you to have your practice users have local administrative privileges on the workstation - This runs completely counter to the "least privilege" principal of security that states that a user should have the absolute least amount of privileges required to perform a set of tasks. As a result of this requirement - we cannot sufficiently lockdown our computing environment to sufficiently address Change Management. Further, if a practice user shoul inadvertantly stumble upon something from the internet that our Symantec Endpoint protection should miss, this single issue creates a condidiotn where the malicious code can propogate across the network faster then we could contain it. That is because our staff move between 11 treatment rooms. Wev've been forced to do heavy network segmenting as a mitigation tactic so that we could contain an outbreak or other malicious code providing us sufficient time to detect and respond. There is absolutely no reason, except for lazy coding practices, that in 2018 and Windows 7 and higher platforms that Eaglesoft cannot easily adapt their Win32 UI to run without fear of error when the user is logged onto the workstation as nothing more then a local system or domain User. 2. The second security flaw is that it is predicated on an idea that all users are using a shared credential at the workstation. While I understand that this is normal behavior in historical practices, and even today in smaller practices who choose simplicity vs. other risk, the product can be and should be able to easily adapt to an environment where each practice user has their own unique network login. It is already a requirement in PCI, and expect that in future HITECH updates that multi-factor authentication, i.e. OTP will become increasingly required. This inability to cleanly address multiple user profiles results in: 2.1 Violation of security best practices because it obscures tracability of action on the network. 2.2 When each user has their own system login, Eaglesoft forces you to go in and make sure that each person is individually setup to leverage common resources like X-Rays, Oral Cameras, etc. This makes moving from room to room difficult because for less technical users it makes it impossible to seamless work in any room where they may have never worked before because configurations cannot be set at a workstation level and traverse all profiles. 2.3 Eaglesoft does not provide the ability to integrate natively with Active Directory. I can understand, and fully accept Patterson's decision for Eaglesoft itself to be its own standalone Authentication and Authorization mechanism. It makes perfect sense because Patterson does not want to have an inherent mandate that AD be a prerequisite. In small practices that would too much. However, with that said, I know for 100% sure that it is not brain surgery to equip a product with its own authentication and authorization schema to leverage AD authentication and authorization if AD is present. I've done it multiple times in multiple enterprise scale products. I would expect that it should be possible if AD is present that I should be able to map an AD account to an Eaglesoft account. Today my users have to sign on twice. Once to the workstation and then to Eaglesoft, when once would be sufficient. To be blunt, these security issues above make it very hard for those of us with an information security background we are hard pressed to not look negligent if / when a security breach occurs and someone evaluates our due diligence against established security best practices. In summary, for all of the wonderful capabilities of Eaglesoft that in many ways makes it a "must have" for our practice. But in truth, If it wasn't for the fact that it was easier and cheaper to incur the additional network complexity and operations costs then it would be to detangle the practice's operations from Eaglesoft and migrate to an alternative platform we would have replaced Eaglesoft over a year ago. ----- ### "Eaglesoft is solid" — 4.0/5 > **Annelise** | *28 July 2021* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's pretty easy to use, and is a standard in the industry so many applications interface with it. > > **Cons**: They need to add updates to reports, and the flexibility that many of the new dental practice management software's now have. ----- ### "All around tool for dental office" — 4.0/5 > **Verified Reviewer** | *25 January 2019* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: It has everything a clinic needs it terms of records management of patient. > > **Cons**: Interface needs improvement. When you're on the edit patient window, you can't use the calendar to check the available schedule, that's inefficient. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/2047651/eaglesoft?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2047651/eaglesoft) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data