About Re-flow

Re-flow Workflow Management Software has evolved with the needs of our customers to create a full end-to-end workflow management system that gives them the best of both worlds. Easy job management software for admins and users, that automates forms, paperwork and processes that send all the digital data a company could need.

Our solution helps our clients increase productivity by putting the full power of the project into the hands of their operatives, so they can handle processes, safe working, and compliance on their own.

Now, any business, where employees are carrying out a job on location, can benefit from Re-flow, because every mobile worker must usually refer to a job spec, log activity and complete forms.

Re-flow makes the transfer of this data, between management and worker, instant and paper free and thanks to this, we are now an award winning software company with a raft of clients across the highways, civls and construction sectors, using our solutions to digitise their workflow management.

Our software supports our clients in 7 simple steps.

1. Create jobs and tasks
Create and assign tasks to users or groups and include specifications, images, maps, PDFs and routes

2. On-site schedules and maps
Assign map locations in the dashboard, so your staff can see location and route markers for their jobs in the app.

3. Access and complete forms and workflows
Add all kinds of digital forms to your workflows for users to complete on location and return instantly

4. Asset Management
Assign assets, access real-time information, and scan inventory directly into forms

5. Capture, sign and tag
Capture photos, digitally sign off workflows and attach time, date and location stamps

6. Quotes, billing and invoicing
Using information from your Bill of Quantities, quote and invoice customers immediately with Re-flow

7. Receive data and produce reports
Re-flow reports enable Dashboard Users to collate and view the project information and form data in one place

Pricing starting from:

£12.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Re-flow

• Maximise productivity and profits by bringing your workflows, schedules and processes into one software solution

• Quickly create and assign tasks, then instantly share project documents, plans and photos with operatives on site.

• Streamline or eliminate high volumes of paperwork
completed by site crews, including risk assessments,
site audits, toolbox talks, and other job specific paperwork.

• Smart sync functionality gives the ability to record data without a data connection and then send it to the office when connection is available.

• Use in-built calculators for your bill of quantities, then
instantly generate and send quotes/ invoices. Integrates
with all your major accountancy software platforms!

Devices

Business size

S M L

Markets

United Kingdom, Guernsey, Ireland, Isle of Man, Jersey

Pricing starting from:

£12.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Re-flow Software - Re-flow software works on Android and iOS devices
Re-flow Software - Re-flow App Homescreen- iPad
Re-flow Software - Vehicle Safety Check digital form- iPad
Re-flow Software - Re-flow app in action on iPhone
Re-flow Software - See, search and filter all your jobs in the dashboard
Re-flow Software - Manage your invoices from the bill of quantities through to issue, Integrate with major accounting packages for seamless processes
Re-flow Software - Inside a job on the app
View 8 more
Re-flow video
Re-flow video
Re-flow video
Re-flow Software - Re-flow software works on Android and iOS devices Re-flow Software - Re-flow App Homescreen- iPad Re-flow Software - Vehicle Safety Check digital form- iPad Re-flow Software - Re-flow app in action on iPhone Re-flow Software - See, search and filter all your jobs in the dashboard Re-flow Software - Manage your invoices from the bill of quantities through to issue, Integrate with major accounting packages for seamless processes Re-flow Software - Inside a job on the app

Features

Total features of Re-flow: 89

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • No-Code
  • Offline Access
  • Online Time Clock
  • Process/Workflow Automation
  • Progress Tracking
  • Project Workflow
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4.5 /5
(17)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.7/5

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Showing 5 reviews of 17
Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saved me hours

Reviewed on 21/03/2019

The amount of time and money I was wasted reading and completing paperwork, then looking for the...

The amount of time and money I was wasted reading and completing paperwork, then looking for the lost forms or having the guesstimate over the phone to get the officework submitted is immense.

Pros

Easy and intuitive to use, office in my pocket. It's kept me in the good books with completing all the required info and keeping it all together.

Cons

No real downsides, it does what I wanted it to.

James G.
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Giving our Business a Core Structure

Reviewed on 08/06/2021

Overall, Re-Flow has been a great addition to our delivery, and working with [SENSITIVE CONTENT...

Overall, Re-Flow has been a great addition to our delivery, and working with [SENSITIVE CONTENT HIDDEN] and the team has been great. Our roll out within Glanvilles has stalled a few times over the past year, and some further implementation support with this would have been good, along with a clearer explanation of what the system is capable of.
Its a great package and great team and it has been a pleasure to see Re-Flow evolve and grow in a difficult economic climate.

Pros

Re-Flow has been key in improving a number of areas of our business. We have made big steps in efficiency by seamlessly transferring information to and from the field from our offices. Paper forms and job packs are almost all gone. We have also been able to pull together different departments in the business to run on one platform. Work/Job management has been the main goal for implementing Re-Flow, however we are now looking to bring in HR, Accounts and Asset Management to add further benefits.

Cons

I think the software has a great "All Round" approach and covers most of the bases we require. There is also clearly a lot of development ongoing to constantly improve the product. It may be good for future development to engage with ISO accreditations to understand what some users may get audited on and where Re-Flow can help. One example of this may be around document and file management.
Other than the software, I think further support from the Re-Flow team during implementation and Go Live would be beneficial. Its a daunting task to start a system like this from scratch within an operational situation, or to move over from another platform. This could be in the form of training or office based support on go Live day

Andrew Y.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Lot of potential but lacking.

Reviewed on 27/05/2021

At various stage we have have had a positive experience working with the team but at other stages...

At various stage we have have had a positive experience working with the team but at other stages have felt ignored or the industry we work in has not been fully understood by team. The software has huge potential however I believe the software has been made try to fit the road marking industry without giving it the features to operate successfully.

Its disappointing because reflow and our teams have spent a lot of time and resources trying to get the software up and running but it doesn't look like we are going to get to a point where the software is integrated.

Pros

The App in particular is easy to use and follow. Support are generally quick to resolve any issues.

Cons

There are some fundamental areas such as invoicing which are lacking. For example invoicing is currently created from the quotation not from work returned. In our industry we work on a re-measure basis, therefore billing of quotation is inaccurate and risky. I would have thought in most industries billing for actual work done rather than works quoted would be a given. But the response we were given is we would need to perform a housekeeping task by amending the quote each time.

Our customers ask us to record our work specific to location, there is currently no easy way to do this.

Response from Workflow Management

Hi Andrew,

Great news, the areas addressed in your cons list are all currently in active development, so we will be able to give you what you want very soon.

As you know, the invoicing module was added after you started using Re-flow, so you've been with us right from the start with developing these additional features.

We appreciate your ongoing support and patience while we finalise the next release of the software containing a significant boost to our invoicing capabilities.

All the best, Team Re-flow

Tricia G.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ReFlow Review

Reviewed on 23/06/2021

The system has allowed us to have real time data from site. Ability to demonstrate on site...

The system has allowed us to have real time data from site. Ability to demonstrate on site workforce management compliance and ensuring we have site paperwork that we can track and share with our client. The dashboard also gives us cross company visibility on quotations and enquiry status and the ability to ensure site information is uploaded for our staff to access and for others in the business to have access to this.

Pros

The ReFlow support team were great in guiding us through the on-boarding process. We did a lot of back room work to get the system up and ready for launch with some initial testing from the office. What we like about the software is how easy it is to use, schedule tasks and the ability to review the user view of the app so we can explain how to complete each step that is needed for our on site staff. Ensuring site information and RAMS, COSHH are easily accessible to remote working staff.

Cons

The difficulties we have faced were around the layout needed for our quotations and being able to modify the layout to insert headers etc. However, the next update will incorporate this.

Helen E.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in your hand

Reviewed on 27/05/2021

Paperless and all information to hand.

Paperless and all information to hand.

Pros

The ability to custom-make the forms & upload the information we require

Cons

Fatal if it doesn't save data! If the signal is poor you can lose everything. On a site survey this is not funny. Takes a while to upload and save too. Be good if it saved to the device immediately and then updated itself when connection is strong.

Response from Workflow Management

Hi Helen,

Thanks very much for such a great star rating for the software.

As one of our very first customers, you've been hand in hand with us on the development pathway. We remember the incident you're referring to from 3 years ago, as it's so rare for anything like this to happen.

We hope you've felt a significant improvement to date, and now, as Re-flow works offline, signal strength should have no impact on an operatives ability to save data.

If you ever do experience anything like this, we're always on hand to help - just send in a ticket to our support team.

All the best, Team Re-flow

Showing 5 reviews of 17 Read all reviews

Re-flow FAQs

Below are some frequently asked questions for Re-flow.

Re-flow offers the following pricing plans:

  • Starting from: £12.50/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Volume and contract length discounts applicable

Re-flow has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Re-flow supports

Re-flow supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Re-flow integrates with the following applications:

QuickBooks, Sage Business Cloud Accounting, Xero

Re-flow offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Re-flow.