About Rooftop
Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.
Rooftop will help users manage all team and personal inboxes in one place. Emails can be classified according to categories that make sense to increase organization. To manage projects, users can build workflows and task lists. Status labels can be used to keep track of what's going on and keep control over projects. These features include internal comments, file uploads, and external communication. Additionally, Rooftop can help track KPIs, see project status, and optimize team efficiency.
Pricing starting from:
US$15.00/month
- Free Version
- Free Trial
- Subscription
Devices
Business size
Markets
Austria, Australia, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, Czechia, Germany, Denmark, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iceland, Italy, Jersey, South Korea, Liechtenstein, Luxembourg, Monaco, Montenegro, Malta, Mexico, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Serbia, Russia, Sweden, Singapore, Slovenia, Slovakia, San Marino, Thailand, Turkey, Taiwan, Ukraine, United States and 49 others
Supported Languages
Dutch, English, French
Pricing starting from:
US$15.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Rooftop: 70
- @mentions
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Auto-Responders
- Batch Communications
- Bug Tracking
- CRM
- Canned Responses
- Collaboration Tools
- Commenting/Notes
- Commercial Property Management Software
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Deadline Management
- Document Management
- Document Storage
- Email Management
- Email Templates
- Email-to-Task Conversion
- File Management
- File Sharing
- Inbox Management
- Inspection Management
- Interaction Tracking
- Lead Management
- Maintenance Management
- Multiple Projects
- Pipeline Management
- Prioritisation
- Product Roadmapping
- Project Management
- Project Workflow
- Property Database
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Routing
- SMS Messaging
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Inboxes
- Signature Management
- Spam Blocker
- Status Tracking
- Tagging
- Task Board View
- Task Editing/Updating
- Task Management
- Task Planning
- Task Scheduling
- Task Tagging
- Team Management
- Template Management
- Tenant Tracking
- To-Do List
- Traditional Methodologies
- Vacancy Management
- Whitelisting/Blacklisting
- Workflow Management
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Reviews
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Write a Review!- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very pleased
Reviewed on 28/05/2021
We have been able to bring our KPI of open topics from 30% down below 15% in less than one year...
We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department.
I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?'
Pros
Improved proactive follow-up & productivity.
More detailed analysis on closure delay of tasks & other details.
Cons
Speed of the internal search engine needs improvement.
Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move.
It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.
Reasons for Switching to Rooftop
User Interface - easy to use and quick start up Local company with quick service supportResponse from EASI
Hi Preston, thank you so much for your review and for your precious feedback!
- Industry: Machinery
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mon quotidien a changé
Reviewed on 31/05/2021
Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à...
Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à Rooftop
Pros
L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser
Cons
Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger.
- Industry: Pharmaceuticals
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Most of the options are really useful, this app allows a very professional customer support
Reviewed on 01/06/2021
Pros
Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.
Cons
Waiting time when charging a discussion.
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bon outil
Reviewed on 28/05/2021
Mais en générale il fonctionne très bien , et très pratique pour gérer des emails
Mais en générale il fonctionne très bien , et très pratique pour gérer des emails
Pros
simplicité, efficacité. bon support technique
Cons
petit bug parfois , après les mises a jour parfois il y a des données ou choses manquante
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
.
Reviewed on 01/06/2021
Pros
- Facilité d'utilisation
- Interface web
- Evolution du logiciel dans le temps
Cons
Rien pour l'instant
Rooftop FAQs
Below are some frequently asked questions for Rooftop.Q. What type of pricing plans does Rooftop offer?
Rooftop offers the following pricing plans:
- Starting from: US$15.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Rooftop?
Rooftop has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Rooftop support?
Rooftop supports the following languages:
Dutch, English, French
Q. Does Rooftop support mobile devices?
Rooftop supports the following devices:
Q. What other apps does Rooftop integrate with?
We do not have any information about what integrations Rooftop has
Q. What level of support does Rooftop offer?
Rooftop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
Related categories
See all software categories found for Rooftop.
