About Rooftop
Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.
Rooftop will help users manage all team and personal inboxes in one place. Emails can be classified according to categories that make sense to increase organization. To manage projects, users can build workflows and task lists. Status labels can be used to keep track of what's going on and keep control over projects. These features include internal comments, file uploads, and external communication. Additionally, Rooftop can help track KPIs, see project status, and optimize team efficiency.
Pricing starting from:
US$15.00/month
- Free Version
- Free Trial
- Subscription
Devices
Business size
Markets
Austria, Australia, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, Czechia, Germany, Denmark, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iceland, Italy, Jersey, South Korea, Liechtenstein, Luxembourg, Monaco, Montenegro, Malta, Mexico, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Serbia, Russia, Sweden, Singapore, Slovenia, Slovakia, San Marino, Thailand, Turkey, Taiwan, Ukraine, United States and 49 others
Supported Languages
Dutch, English, French
Pricing starting from:
US$15.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Rooftop: 70
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Reviews
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Write a Review!- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very pleased
Reviewed on 28/05/2021
We have been able to bring our KPI of open topics from 30% down below 15% in less than one year...
We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department.
I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?'
Pros
Improved proactive follow-up & productivity.
More detailed analysis on closure delay of tasks & other details.
Cons
Speed of the internal search engine needs improvement.
Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move.
It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.
Reasons for Switching to Rooftop
User Interface - easy to use and quick start up Local company with quick service supportResponse from EASI
Hi Preston, thank you so much for your review and for your precious feedback!
- Industry: Pharmaceuticals
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Most of the options are really useful, this app allows a very professional customer support
Reviewed on 01/06/2021
Pros
Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.
Cons
Waiting time when charging a discussion.
- Industry: Warehousing
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Rooftop, Is it for you?
Reviewed on 13/08/2021
This was one of our first experiences with this type of software. overall we were happy with this...
This was one of our first experiences with this type of software. overall we were happy with this choice and it taught us a lot about what we needed so we were able to increase our workflow and keep everyone up to speed.
Pros
All liked that I could see all of my email accounts in one simple application. I like how you can set it up so every time you send an email to a particular client you can also automatically send it internally to only the people you need it to go to without all that cc and bcc. That really helped to streamline our flow of information.
Cons
It can be a little slow to load and I would like it to have more mobile function
- Industry: Machinery
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall it is quite useful, but sometime it maybe quite slow.
Reviewed on 31/05/2021
No comment from me, it is very useful overall
No comment from me, it is very useful overall
Pros
The product is easy to use and the most important, me and my colleague will able to look at the same topic while we are having discussion.
Cons
Some time it might very slow in terms of loading
- Industry: Machinery
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great tool to capture every step of the journey
Reviewed on 29/05/2021
Ability to track interactions with clients and quickly revert to previous discussions or promises.
Ability to track interactions with clients and quickly revert to previous discussions or promises.
Pros
One location to stare and document your daily interaction with clients
Cons
Find that the dates do not reflect properly when making changes.
Rooftop FAQs
Below are some frequently asked questions for Rooftop.Q. What type of pricing plans does Rooftop offer?
Rooftop offers the following pricing plans:
- Starting from: US$15.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Rooftop?
Rooftop has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Rooftop support?
Rooftop supports the following languages:
Dutch, English, French
Q. Does Rooftop support mobile devices?
Rooftop supports the following devices:
Q. What other apps does Rooftop integrate with?
We do not have any information about what integrations Rooftop has
Q. What level of support does Rooftop offer?
Rooftop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
Related categories
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