CXDeployer
About CXDeployer
CXDeployer is a cloud-based all-in-one solution that enables design thinking professionals to deploy and transform the customer experience by creating, sharing, and presenting the persona map, business model canvas, customer journey map, ideation, and execution management of the best idea.
The system comes with features such as persona mapping, empathy Mapping, customer journey mapping, business model canvas, ideation management, and task management.
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2 Reviews for UK Users
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- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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- Likelihood to recommend 9.0 /10
A great tool to visualize, map and transform experiences
Reviewed on 19/02/2021
Amazed to find a complete solution on experience mapping. User interface is simple, intuitive...
Amazed to find a complete solution on experience mapping. User interface is simple, intuitive offers features of CX management and Continuous Improvement. Probably this is the only tool in the market which assists in all phases of CX Transformation roadmap.
Pros
Used this tool to map the current state of the experience using CJM techniques. The UI is clean and easy to follow. CJM features including adding different lane types (Arrow, Card, Bubble, Line, Image, File and Text).
Improvement ideas can be captured on the current state map, categorized by benefit type and even can be posted anonymously. Impressed with feature of like and dislike of an idea, rating on 1 to 5 scale on effort required to implement an idea vs benefit or impact from the idea implementation.
Another excellent feature is adding a checking list in each task which can be used as Quality Control to check complete of the task.
In summary, a useful tool which can be used to remotely drive CX transformation project.
Cons
UI needs improvement, ability to add custom colors, and integration with MS Excel, Google Sheet.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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- Likelihood to recommend 10.0 /10
A great design thinking enabler
Reviewed on 04/04/2021
It has been a very good experience and it reduces a lot of time that used to be spent in creating...
It has been a very good experience and it reduces a lot of time that used to be spent in creating templates and analysis
Pros
It has all the components required for design thinking and makes it user friendly and quick. The concepts I had learnt about design thinking was better put to use using this tool. It is easy to share and makes it easy for remote communication too. Good support is provided on queries. It also helps in project tracking which I liked as an inbuilt feature. The look and feel is good.
Cons
Providing more templates I am sure would improve with time
CXDeployer FAQs
Below are some frequently asked questions for CXDeployer.Q. What type of pricing plans does CXDeployer offer?
CXDeployer offers the following pricing plans:
- Starting from: US$20.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
STARTUP : $20per user/month GROWTH : $30per user/month
Q. Who are the typical users of CXDeployer?
CXDeployer has the following typical customers:
11–50
Q. What languages does CXDeployer support?
CXDeployer supports the following languages:
English
Q. Does CXDeployer support mobile devices?
CXDeployer supports the following devices:
Q. What other apps does CXDeployer integrate with?
We do not have any information about what integrations CXDeployer has
Q. What level of support does CXDeployer offer?
CXDeployer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for CXDeployer.
Customer Journey Mapping Tools