---
description: Learn how NovelVox Unified Agent Desktop can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NovelVox Unified Agent Desktop.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NovelVox Unified Agent Desktop Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [NovelVox Unified Agent Desktop](/software/2048113/novelvox-unified-agent-desktop)

# NovelVox Unified Agent Desktop

Canonical: https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop

> NovelVox Agent Accelerator readily integrates with  Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of NovelVox Unified Agent Desktop

Features
⦿ Single pane of glass view 
⦿ Readily available integrations with 75+ apps
⦿Web agent desktop, no software installation required
⦿ Real-time team \& queue visibility with cumulative KPIs, state logs, call logs,etc.
⦿ Drag \& Drop designer for easy customizations

## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Reporting
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Contact Database
- Contact Management
- IVR
- Inbound Call Centre

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.getapp.co.uk/software/107701/xencall) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (914 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/novelvox-unified-agent-desktop/> |
| en-AE | <https://www.getapp.ae/software/2048113/novelvox-unified-agent-desktop> |
| en-AU | <https://www.getapp.com.au/software/2048113/novelvox-unified-agent-desktop> |
| en-CA | <https://www.getapp.ca/software/2048113/novelvox-unified-agent-desktop> |
| en-GB | <https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop> |
| en-IE | <https://www.getapp.ie/software/2048113/novelvox-unified-agent-desktop> |
| en-NZ | <https://www.getapp.co.nz/software/2048113/novelvox-unified-agent-desktop> |
| en-SG | <https://www.getapp.sg/software/2048113/novelvox-unified-agent-desktop> |
| en-ZA | <https://www.getapp.za.com/software/2048113/novelvox-unified-agent-desktop> |
| fr | <https://www.getapp.fr/software/2048113/novelvox-unified-agent-desktop> |
| fr-BE | <https://fr.getapp.be/software/2048113/novelvox-unified-agent-desktop> |
| fr-CA | <https://fr.getapp.ca/software/2048113/novelvox-unified-agent-desktop> |

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