About UniFocus
UniFocus workforce management delivers smart, innovative tools and powerful business insights that equip managers to make better, faster decisions.
The UniFocus workforce optimization platform brings together smart, automated tools for:
• Labor management
• Time and attendance
• Guest experience
• Employee engagement
All powered by deep industry expertise and consulting.
Using UniFocus tools, training, and expertise to optimize labor performance ensures that you’re maximizing the value of the operating asset.
Our platform is designed with the operator in mind. Tools and data are not just mobile-friendly, but mobile-first. The highly-rated, multilingual, feature-packed UniFocus mobile app gets operators out of the office and out engaging with customers and employees.
Integrations mean that these cloud-based tools can connect to your existing systems and provide powerful business insights from any device at any given time.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Key benefits of UniFocus
UniFocus Workforce Management key benefits:
• Equips managers to make better decisions, in real-time with robust data and insights.
• Produces measurable productivity results by efficiently allocating staff to total demand.
• Achieves performance accountability by bringing together forecast, budget, schedule, and actuals.
• Improves guest experience and drives revenue growth through accurate staffing.
• Delivers precise forecasts that match customer demand to staff service, in 15-minute intervals.
• Maximizes productivity with certified labor standards for your unique guest experience model.
UniFocus Time & Attendance key benefits:
• Streamlines timekeeping management and processes, with integrated smart time clocks.
• Reduces punch liability with paperless employee attestation and sign-off.
• Highlights timekeeping errors with timely alerts to accurately close payroll quicker.
• Eliminates calculation errors, reduces administration time and costs, and improves profitability.
• Creates paperless interaction, with a clear audit trail.
• Provides time-sensitive visibility into violations for performance analysis.
• Automatically approves punches at configured parameters based on company policy to reduce admin time.
• Integrates an automated tip-management process.
Devices
Business size
Markets
Canada, United Kingdom, Ireland, United States
Supported Languages
Chinese, English, French, German, Portuguese, Russian, Spanish and 2 others
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of UniFocus: 124
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Benchmarking
- Benefits Management
- Biometric Recognition
- Biometrics
- Budgeting/Forecasting
- Calendar Management
- Clock In / Out
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Compliance Management
- Compliance Tracking
- Contractor Management
- Customisable Branding
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Data Visualisation
- Drag & Drop
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Engagement Tracking
- Event Scheduling
- FMLA Administration
- Feedback Management
- Forecasting
- GPS
- Gamification
- Goal Management
- Goal Setting / Tracking
- Knowledge Management
- Labor Forecasting
- Leave Tracking
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile Survey
- Monitoring
- Multi-Language
- Multi-Location
- Negative Feedback Management
- Online Punch Card
- Online Time Clock
- Overtime Calculation
- Payroll Management
- Performance Management
- Performance Metrics
- Progress Tracking
- Projections
- Pulse Surveys
- Punch card
- Question Library
- Question Piping
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Quotas
- Response Validation
- Role-Based Permissions
- SSL Security
- Salaried Employee Tracking
- Schedule Distribution
- Scheduling
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Skip Logic
- Support Audio/Images/Video
- Survey/Poll Management
- Surveys & Feedback
- Task Scheduling
- Template Management
- Text Analysis
- Third Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Trend Analysis
- Vacation/Leave Tracking
- Variable Workforce
- Visual Analytics
- Workflow Management
- Workstation Tracking
Alternatives
ADP Workforce Now
niikiis
Workzoom
Factorial
Reviews
Already have UniFocus?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Meets all of our needs
Reviewed on 12/07/2021
The system is much easier to use than our previous system. It has better reporting, and easier for...
The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.
Pros
Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.
Cons
Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.
- Industry: Hospitality
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall, a good product
Reviewed on 06/07/2021
Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user...
Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.
Pros
I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab
Cons
The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.
Response from UniFocus
Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at [email protected] as we can get this issue corrected.
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Needs improvement
Reviewed on 06/07/2021
Pros
Not a fan of the software. The software is not the most intuitive.
Cons
Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.
Alternatives Considered
ADP Workforce NowReasons for Switching to UniFocus
Was not my choice to go with Unifocus.Response from UniFocus
Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at [email protected] and we will be happy to help find a solution for you promptly.
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Solid platform for time management
Reviewed on 06/07/2021
Pros
Time clocks and labor management synergy
Cons
Many of the reports are very difficult to use for the purpose we need them to be used for.
Response from UniFocus
RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at [email protected] and we will review our reporting options with you.
- Industry: Hospitality
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy breezy
Reviewed on 06/07/2021
Pros
I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.
Cons
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.
UniFocus FAQs
Below are some frequently asked questions for UniFocus.Q. What type of pricing plans does UniFocus offer?
UniFocus offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
UniFocus pricing is a per month model calculated using the number of locations, employees, and level of service package.
Q. Who are the typical users of UniFocus?
UniFocus has the following typical customers:
51-200, 201-500, 501-1,000, 1,001+
Q. What languages does UniFocus support?
UniFocus supports the following languages:
Chinese, English, French, German, Portuguese, Russian, Spanish
Q. Does UniFocus support mobile devices?
UniFocus supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does UniFocus integrate with?
UniFocus integrates with the following applications:
Attendance Enterprise, Avero Workforce Planning, Averox Business Management, CaterPro for Windows, CoBRA, Dayforce HCM, Kronos Workforce Central, MicroSale, MicroStream, NCR Aloha, NCR CounterPoint, OperaDDS, Oracle PeopleSoft, Paylocity, ProfitSword, Trackforce Valiant, Workday HCM
Q. What level of support does UniFocus offer?
UniFocus offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for UniFocus.
- Human Resources Software
- Employee Scheduling Software
- Scheduling Software
- Hospitality Property Management Software
- Survey Software
- Employee Engagement Software
- Customer Satisfaction Software
- Workforce Management Software
- Clocking Systems
- Customer Experience Software
- Customer Engagement Software
- Attendance Tracking Software
- NPS Software
- Internal Communication Software
- Time Tracking Software
