--- description: Learn how Viber can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Viber. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Viber Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber](/software/2049588/viber) # Viber Canonical: https://www.getapp.co.uk/software/2049588/viber Page: 1 / 164\ Next: [Next page](https://www.getapp.co.uk/software/2049588/viber?page=2) > Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications. > > Verdict: Rated **4.4/5** by 4063 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 4063 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Viber Media ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: The application is available for free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Luxembourg ## Features - API - Batch Communications - Chat/Messaging - Communication Management - Customer History - Feedback Management - Interaction Tracking - Interactive Content - Live Chat - Multi-Channel Communication - On-Demand Communications - Personalisation - Reporting/Analytics - Video Support ## Integrations (2 total) - Telegram - WhatsApp ## Support Options - Chat ## Category - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4090 reviews) 2. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16444 reviews) 3. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6433 reviews) 4. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) 5. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1787 reviews) ## Reviews ### "A crucial communication and marketing tools for both start ups and standard organization" — 5.0/5 > **Olabisi** | *7 August 2023* | Supermarkets | Recommendation rating: 10.0/10 > > **Pros**: Viber has offered us a seemless service in areas of communication through chatting, video calling and sharing documents and details to our teams, communities and partners and has helped us create a good relationship with everyone and knowing their demands has thereby helped our organization grow in a substantial way, it's ease of use and navigation, remote access and safe environment where communication security is assured. > > **Cons**: Over the last year, Viber has maintained its integrity to give its customers the best of communication experience so far, every needed functions for communicating is embedded and nothing to dislike yet . > > Our organization have had a substantial growth with the use of Viber as our messaging app, it has saved us time and money getting information out to our team members and our community, it has brought us more closer to our customers and helped maintain and improved our product and services without incurring money on advertisement and gaining more customers. ----- ### "Viber Social Media" — 4.0/5 > **Kyaw Zin** | *25 April 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Viber is completely free and easy to use with best UI, GUI (graphical user interface). > > **Cons**: Cloud backup is not fully backup user data. Sometime wecannot check very old history/photo. > > It is good. 100% free and there have additional Viber plus feature. Easy to chat, call. ----- ### "Viber Review for my Organization" — 3.0/5 > **Thu Ta** | *4 April 2025* | Computer Networking | Recommendation rating: 6.0/10 > > **Pros**: It's really convenient and suitable our business for daily use. Chats are mostly used in our organization. But voice call and video call are also really great for everyday use. > > **Cons**: First thing, I see in Viber which I don't like about is their file server. It can only carry 30 days after that all our files are no longer usable. For video call, the connection is a bit lag and dizzy. They needs to stabilize more. > > It's great. I can give it 3.5 Stars. Not bad at all. But they should take care more in the future. ----- ### "my review Viber" — 5.0/5 > **taha** | *25 April 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like mostEnd-to-End Encryption by Default about Viber is its combination of simplicity and versatility -Stickers and Communities -Multi-Device Sync > > **Cons**: Inconsistent Call and Video Quality - Limited Group Communication Features > > Viber supports a range of communication methods, including text messaging, voice calls, video calls, and group chats. Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are ----- ### "Chat Messaging App with Better Privacy" — 5.0/5 > **Zin War Win** | *13 May 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: When it comes to use chat application. I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features. > > **Cons**: No, I don't have much about Viber. Sometimes, Video call quality is a little bit not good when I share my screen with viber call. ----- Page: 1 / 164\ Next: [Next page](https://www.getapp.co.uk/software/2049588/viber?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2049588/viber) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data