--- description: Learn how Viber can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Viber. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Viber Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber](/software/2049588/viber) # Viber Canonical: https://www.getapp.co.uk/software/2049588/viber Page: 1 / 164\ Next: [Next page](https://www.getapp.co.uk/software/2049588/viber?page=2) > Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications. > > Verdict: Rated **4.4/5** by 4057 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 4057 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Viber Media ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: The application is available for free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Luxembourg ## Features - API - Batch Communications - Chat/Messaging - Communication Management - Customer History - Feedback Management - Interaction Tracking - Interactive Content - Live Chat - Multi-Channel Communication - On-Demand Communications - Personalisation - Reporting/Analytics - Video Support ## Integrations (2 total) - Telegram - WhatsApp ## Support Options - Chat ## Category - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) ## Alternatives 1. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16268 reviews) 2. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) 3. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6403 reviews) 4. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1749 reviews) 5. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4066 reviews) ## Reviews ### "A crucial communication and marketing tools for both start ups and standard organization" — 5.0/5 > **Olabisi** | *7 August 2023* | Supermarkets | Recommendation rating: 10.0/10 > > **Pros**: Viber has offered us a seemless service in areas of communication through chatting, video calling and sharing documents and details to our teams, communities and partners and has helped us create a good relationship with everyone and knowing their demands has thereby helped our organization grow in a substantial way, it's ease of use and navigation, remote access and safe environment where communication security is assured. > > **Cons**: Over the last year, Viber has maintained its integrity to give its customers the best of communication experience so far, every needed functions for communicating is embedded and nothing to dislike yet . > > Our organization have had a substantial growth with the use of Viber as our messaging app, it has saved us time and money getting information out to our team members and our community, it has brought us more closer to our customers and helped maintain and improved our product and services without incurring money on advertisement and gaining more customers. ----- ### "my review Viber" — 5.0/5 > **taha** | *25 April 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like mostEnd-to-End Encryption by Default about Viber is its combination of simplicity and versatility -Stickers and Communities -Multi-Device Sync > > **Cons**: Inconsistent Call and Video Quality - Limited Group Communication Features > > Viber supports a range of communication methods, including text messaging, voice calls, video calls, and group chats. Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are ----- ### "Viber: Secure, Reliable, Easy to Use and Fun Communication Platform." — 3.0/5 > **Cherubim** | *8 January 2025* | Retail | Recommendation rating: 6.0/10 > > **Pros**: What I like the most is the Free and Video Calls which are Reliable, high quality calling options and is available worldwide. > > **Cons**: What I like the most is the limited features and participant capacity compared to other apps or messaging platforms. > > Overall, Viber offers a dependable and easy to use communication platform. One of its key strengths include free video and voice calls. Robust end to end encryption for privacy and engaging features like stickers and group chats. ----- ### "Multi-Platform Availability and User-Friendly Setup" — 5.0/5 > **Pyae** | *26 March 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: iber is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android. It is easy to set up; users only need to enter their mobile number to receive a verification code. The app is user-friendly for making calls, video chats, and sharing screens. > > **Cons**: However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones. > > Viber is a strongly communication tool with a variety of features that cater to different needs. ----- ### "My primary messaging app" — 4.0/5 > **James** | *14 December 2024* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: It’s used by a lot of people from my country. It has good features, like stickers, replying to specific persons, heart and other reactions, share and upload photos and files. > > **Cons**: It removes certain files after some time; it’s not as user western countries. > > It’s actually very good. I use it everyday and as my primary messaging app. ----- Page: 1 / 164\ Next: [Next page](https://www.getapp.co.uk/software/2049588/viber?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2049588/viber) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data