DejaOffice PC CRM
About DejaOffice PC CRM
DejaOffice PC CRM is a cloud-based customer relations management software designed to help businesses manage contacts, track leads, and view customer transactions and communication history. The platform enables users to access client details and communicate with them using desktop and mobile devices.
DejaOffice PC CRM allows organizations to migrate contact lists and other information from various external CRM applications. It includes an Outlook plugin, which allows teams to capture clients’ contact and communicate data from different email servers and store and organize them in a centralized repository for future reference.
DejaOffice PC CRM’s integrated dashboard allows enterprises to maintain custom profiles with client information like recent interactions, contact details, and notes and use color-codes to specify them as suppliers, customers or leads.
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fabulous Change
Reviewed on 06/11/2024
used Deja Office for a long time for mobile use and syncing with ACT, ACT with every update has...
used Deja Office for a long time for mobile use and syncing with ACT, ACT with every update has become more and more clunky, does not work as advertised, just an overall disappointment. I kept ACT for many years not wanting to convert to another software, finally became so bad with new version, I had to change, Deja is fabulous, ACT users, shed yourself from that nightmare
Pros
simplicity, so easy to use and has many features that I find very helpful in my business
Cons
letter writing, still trying to get this perfected for my use
Alternatives Considered
Salesforce Sales CloudReasons for Choosing DejaOffice PC CRM
I used act for years and years, this latest version is so clunky, and of course WAY oversold by the rep as to what it would and could do, I had wanted to leave act for sometime but was unsure of starting with another service, until this year. I updated to latest version of act, and it is quite awful,Switched From
Act!Reasons for Switching to DejaOffice PC CRM
I had used Deja products for years and was always happy with the product and support- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Only thing that would do everything I needed without using Outlook
Reviewed on 20/01/2023
Pros
It works fairly well, although I needed to use tech support a few times: when I first got it and had to buy Companion Link to make it work, and a couple of times after that when there were Windows and / or DejaOffice upgrades.
Cons
The Contacts portion constantly creates new Labels with the same name as existing labels. Sometimes these Labels (groups) are empty and sometimes they have some of that category's contacts. It's annoying and time consuming. I use Google contacts on the phone, and there seems to be some problem keeping everything straight between Google contacts and DejaOffice contacts. Perhaps I am just expecting too much from this software.
- Industry: Airlines/Aviation
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
A necessary evil.
Reviewed on 02/03/2021
I think I've said enough.
I think I've said enough.
Pros
User-unfriendly as it is, it's what I committed to as a replacement for my old Palm PDA. It retains most of the data...so that's good. But I wish I had time to shop for and switch to something more efficient and easy to learn.
Cons
Oh, where do I start? I guess if I could pick one thing, it would be how cumbersome the desktop is to use. It is SO SLOW!!! On my Palm desktop, I could modify tasks, memos, etc. and the changes would take place instantly. With Deja, it's like having a bad internet connection even when it's only talking to my hard drive! "Dum-de-dum-de-dum..." And then when it's done thinking, if I've changed a category, for instance, it's jumped to the new category - which then necessitates my navigating back to where I was, and again, LLLLAAAAGGGGG. AAARRRGH!~ Cumbersome. Consistently frustrating.
LET ME ADD - that one big reason I haven't sought help from customer service is how unpleasant my first experiences were trying to go that route. The agent I dealt with (or who dealt with me) was terribly condescending. Wouldn't let me finish describing my issue(s) before jumping in and unloading a bunch of mumbo-jumbo at me that usually ended with "must be a problem on your end."
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It gives me what I want
Reviewed on 03/03/2021
The system is far simpler than the one I'd used for the previous twenty years, and took a little...
The system is far simpler than the one I'd used for the previous twenty years, and took a little getting used to. However, now that I am used to it I find it very simple and straightforward to use.
Pros
Inputting data is very simple, and the category filters are very useful. The installation and integration with my previous CRM system was simple and straightforward.
Cons
I'm unable to create email and document templates in the way that I should. Got the impression that technical support didn't how how to fix it so gave up on it. I have worked out a way of achieving the odd letter, but don't know at this stage how to create an address list template for use with labels.
Alternatives Considered
Act!Reasons for Choosing DejaOffice PC CRM
Act! had gone from being a one-off purchase that did everything I wanted to becoming a far more comprehensive and sophisticated package, with lots of features that I would never have a need to use, on a high annual subscription.Switched From
Act!Reasons for Switching to DejaOffice PC CRM
I did consider staying with Act! but decided against because of the increasing cost. I could have stayed with a very basic package that would have no technical support. However, my experience with Act! over the last few years told me that I would need their technical support. I was surprised by the number of times I had to use it over the last couple of years- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Deja Office vs ACT
Reviewed on 08/03/2021
i definitely like it very much. I can not say anything bad about the program. The management was...
i definitely like it very much. I can not say anything bad about the program. The management was very
kind to start me out with a reasonable price unlike ACT.
I might want to move up a notch to gain some of the features i had at ACT.
Pros
Price and similar to ACT that I have been using for 12 years.
Cons
The search is not always accurate. I lose information. I can not Email direct (I do not know how) I can not follow easy steps. I have to add i am 84 and still running my business in Textiles. I would pay to have someone come on my computer set up Document that will auto fill in the customer information.
I would like to group my customers Products. I would like to pull up list by Town, State and have it ready to
make calls while in that area. I am pretty sure I can but I can not seem to follow instructions well as they are written. I get discouraged and quit trying.
DejaOffice PC CRM FAQs
Below are some frequently asked questions for DejaOffice PC CRM.Q. What type of pricing plans does DejaOffice PC CRM offer?
DejaOffice PC CRM offers the following pricing plans:
- Starting from: US$69.95/one-time
- Free Trial: Available
Q. Who are the typical users of DejaOffice PC CRM?
DejaOffice PC CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DejaOffice PC CRM support?
DejaOffice PC CRM supports the following languages:
Brazilian Portuguese, Chinese, Czech, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Slovak, Slovenian, Traditional Chinese
Q. Does DejaOffice PC CRM support mobile devices?
DejaOffice PC CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DejaOffice PC CRM integrate with?
We do not have any information about what integrations DejaOffice PC CRM has
Q. What level of support does DejaOffice PC CRM offer?
We do not have any information about what support options DejaOffice PC CRM has
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