--- description: Learn how Fax.Plus can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Fax.Plus. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fax.Plus Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/288/fax-server/software) > [Fax.Plus](/software/2050101/fax-plus) # Fax.Plus Canonical: https://www.getapp.co.uk/software/2050101/fax-plus Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2050101/fax-plus?page=2) > Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. It delivers a secure and compliant online faxing solution to send and receive faxes securely \& reliably from multiple platforms. > > Verdict: Rated **3.9/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Fax.Plus • Extremely secure with data encryption in transit and at rest • Programmable fax API • Set up a team and manage multiple fax numbers and members • HIPAA compliant faxing solution for healthcare providers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 30 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Alohi - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) - **Pricing Details**: Four paid tiers including a free plan: Free plan at $0 with limited total fax pages, Basic at $6.99/month, Premium at $13.99/month, Business at $27.99/month, and Enterprise at $79.99/month. All paid plans are billed monthly in USD with flat-rate pricing that includes a monthly page allowance and per-extra-page fees, plus increasing user seats, fax numbers, and integrations at higher tiers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Management - Audit Trail - Caller ID - Collaboration Tools - Compliance Management - Compliance Tracking - Contact Database - Contact Management - Customisable Forms - Customisable Reports - Data Import/Export - Data Security - Delivery Tracking - Document Management ## Integrations (5 total) - Gmail - Google Drive - Microsoft Word - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fax Server Software](https://www.getapp.co.uk/directory/288/fax-server/software) ## Related Categories - [Fax Server Software](https://www.getapp.co.uk/directory/288/fax-server/software) - [HIPAA Compliance Software](https://www.getapp.co.uk/directory/1727/hipaa-compliance/software) ## Alternatives 1. [iFax](https://www.getapp.co.uk/software/2057389/ifax) — 4.8/5 (363 reviews) 2. [eFax](https://www.getapp.co.uk/software/90810/efax) — 4.0/5 (70 reviews) 3. [Documo](https://www.getapp.co.uk/software/129455/mfax) — 4.8/5 (86 reviews) 4. [RingRx](https://www.getapp.co.uk/software/2077113/ringrx) — 5.0/5 (1 reviews) 5. [eGoldFax](https://www.getapp.co.uk/software/2037539/egoldfax) — 5.0/5 (39 reviews) ## Reviews ### "Worth Using ... I would pay for this" — 5.0/5 > **LaSasha** | *2 January 2020* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: First and foremost I I like that it's free. Who doesn't like free services. It is extremely easy to use and the instructions are very simple. > > **Cons**: I have not found a Con about this service, which is hard to say nowadays. Usually there's atleast one Con but not from me. > > This service is very convenient and it saves time and gas and the frustration of even going into an office store to send a fax. I absolutely love it I use it at least once a month and honestly if they charged like a fee like a one or two dollar fee for using this service it would definitely be worth it. ----- ### "Stay away if you use more than a few pages per month\!" — 4.0/5 > **Dave** | *3 August 2020* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Features and ease of use were quite good. Never had a complaint about that. > > **Cons**: IF YOU BUY A FAX NUMBER FROM FAX.PLUS THEY ABSOLUTELY WILL NOT PORT IT OUT\! So, when we outgrew their plan and needed a more economical/unlimited plan, they would not port our number after six attempts at email/phone (which they never answered). Their only answer: "I am very sorry, once again, but unfortunately, the numbers purchased from FAX.PLUS are not portable as per our terms of service. Please let me know if you have any other questions." I know that the number is owned by Inteliquent and could be easily ported if they would just get me the PIN number, but they refuse to give it to me, so I either get a new FAX number for my business or suffer the prices that Fax.Plus has for mid-volume FAX use. > > Great product. Not good interaction with customer service. ----- ### "DO NOT USE THIS COMPANY, please read my review" — 1.0/5 > **Esther** | *16 August 2020* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Ease of getting an account, seemed like it was automatic > > **Cons**: I could not send or receive any faxes after activating the account. When I tried to contact customer service, it turns out they are a company based in Europe and no one was available. I was unable to receive a bunch of time sensitive documents for the better part of 8 hours. By the time I received them, the deadline had already passed. I could not figure out why the account was not working. It wasn't until they looked into it that the account started working. Clearly they activated something when they looked into it. When I was desperate and trying to figure out why the number wasn't working, I upgraded to their premium package and that also did not work. The strange thing is that the basic is $5.99, the premium is $11.99. When I upgarded, I was charged another $11.99, not the difference. I sent an email requesting that I be downgraded back to basic and the premium feel refunded. They have not responded to the request. They responded to the other questions in the email but so far no refund. At the very least, I should have the difference refunded. > > Terrible customer service. Will not be using them again. I will let you know if they actually refunded the upgrade fee. ----- ### "Easy of use and secure" — 5.0/5 > **Marc** | *17 January 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The fax.plus app is secure and easy to use > > **Cons**: Fax.plus doesn't offer live chat their website > > Fax.plus has allowed our team to get rid of our fax machines and reduced costs. ----- ### "Useful service pricing plans are interesring" — 4.0/5 > **Christopher** | *11 March 2022* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Ease of use, ease of set up, tracking of my faxes > > **Cons**: Pricing issues, seemingly little explanation of the various methods by which the application applies your monthly credit and yes doesn’t seem to be any rollover provision for pages not used > > I have used this service for approximately 5 and a half months… in that time I have sent 223 pages … I recently received notice that I had “no more credit”. I scratched my head and wondered how that could be. Customer support advised that a faxed page is not always a faxed page…numbers of pages are also determined by the amount of transmission time…I must say that it wasn’t clear to me from my initial contact with the web page that there was such a qualifier to the monthly allotment of 100 pages in the plan I choose… I have decide not to continue with FaxPlus based on this somewhat hidden qualifier… For those considering this application it does work well but beware of the various ways the pricing plans are charged…I thought I was well within my 100 pages per month only to discover the application determined I wasn’t ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2050101/fax-plus?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2050101/fax-plus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data