---
description: Learn how DeskXpand can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for DeskXpand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DeskXpand Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [DeskXpand](/software/2050278/deskxpand)

# DeskXpand

Canonical: https://www.getapp.co.uk/software/2050278/deskxpand

> DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of DeskXpand

Centralized ticketing&#10;No more lost or duplicated help requests&#10;Accountability&#10;Reporting capabilities&#10;Remote work benefits&#10;24/7 support

## About the vendor

- **Company**: Deskxpand
- **Founded**: 2021

## Commercial Context

- **Starting Price**: US$14.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact DeskXpand for complete pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Customer Database
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration

## Integrations (3 total)

- Instagram
- Shopify
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4076 reviews)
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3410 reviews)
3. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1755 reviews)
4. [Milvus](https://www.getapp.co.uk/software/132287/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2050278/deskxpand)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/deskxpand/> |
| en-AE | <https://www.getapp.ae/software/2050278/deskxpand> |
| en-AU | <https://www.getapp.com.au/software/2050278/deskxpand> |
| en-CA | <https://www.getapp.ca/software/2050278/deskxpand> |
| en-GB | <https://www.getapp.co.uk/software/2050278/deskxpand> |
| en-IE | <https://www.getapp.ie/software/2050278/deskxpand> |
| en-NZ | <https://www.getapp.co.nz/software/2050278/deskxpand> |
| en-SG | <https://www.getapp.sg/software/2050278/deskxpand> |
| en-ZA | <https://www.getapp.za.com/software/2050278/deskxpand> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"DeskXpand","description":"DeskXpand is all you need to communicate effectively with your customers. A fully developed ticket management system with the right capabilities to give customer experience in a seamless and cost-effective way. If we had to define DeskXpand in the simplest manner, this technology is powerful and flexible to solve your problem.\n\nWe are a customer support solution provider focused on catering to small to large business needs. Our goal is simple: to mitigate the technological gap from the customer support department and enrich it with appealing features to make it easier for businesses to serve their customers. This is our ultimate motivation and the reason we exist.\n\nWe are ISO27001 certified customer support solution experts with 14+ years of industry experience. We work towards elevating customer support for brands to help them improve their customer relationship and retention rates. DeskXpand is a collaborative customer support solution with features like ticket automation, omnichannel communication, self-service, and analytics. Our customization features let brands design a customer support interface identical to their website. This helps them build a cohesive brand identity. \n\nWe provide ready to integrate solutions for Dynamics CRM, Salesforce, and solutions for independent integrations. As the famous saying goes that the devil is in the details, DeskXpand is precise and detail-oriented. DeskXpand serves all customer support needs for small to large businesses. It is precisely built to accelerate your customer relationship practices with minimal resources and utmost expediency. It is adaptable, convenient, and helps you provide round-the-clock support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f7a6055c-30ef-40fa-8f7f-6be2ad247517.png","url":"https://www.getapp.co.uk/software/2050278/deskxpand","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2050278/deskxpand#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"DeskXpand","position":3,"item":"/software/2050278/deskxpand","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/2050278/deskxpand#breadcrumblist"}]}
</script>
