---
description: Learn how Kipu can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Kipu.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kipu Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Kipu](/software/2050299/kipu)

# Kipu

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> Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.
> 
> Verdict: Rated **4.7/5** by 217 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kipu

Centralizes patient management with integrated CRM, EMR, and billing tools, supporting seamless admissions and efficient care coordination
Enhances patient engagement through web and mobile solutions, including telehealth, secure messaging, and a unified patient portal
Strengthens compliance and documentation with customizable templates, automated alerts, and role-based access for regulatory adherence
Delivers actionable insights with intuitive dashboards and custom reporting, enabling data-driven decisions for operational and clinical improvement
Streamlines financial processes with real-time eligibility verification, comprehensive revenue cycle management, and integrated patient billing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 217 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kipu Systems
- **Founded**: 2012

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Annotations
- Appointment Scheduling
- Batch Processing
- Billing & Invoicing
- Calendar Management
- Cash Flow Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Coding Assistance

## Integrations (13 total)

- CTM
- CallRail
- Constant Contact
- DialogTech
- DialogTech Call Tracking
- Formstack Forms
- Gmail
- Google Analytics 360
- LeadsBridge
- Mailchimp
- Microsoft Outlook
- Telemetric
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Portal Software](https://www.getapp.co.uk/directory/939/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.getapp.co.uk/directory/939/patient-portal/software)
- [Psychiatry Electronic Medical Records Software](https://www.getapp.co.uk/directory/3323/psychiatry-electronic-medical-records-emr/software)
- [Telemedicine Software](https://www.getapp.co.uk/directory/961/telemedicine/software)
- [Mental Health Software](https://www.getapp.co.uk/directory/71/mental-health/software)
- [Substance Abuse EMR Software](https://www.getapp.co.uk/directory/3575/substance-abuse-emr/software)

## Alternatives

1. [BestNotes](https://www.getapp.co.uk/software/102893/bestnotes) — 4.5/5 (198 reviews)
2. [Alleva](https://www.getapp.co.uk/software/2060766/alleva) — 4.5/5 (282 reviews)
3. [EHRYourWay](https://www.getapp.co.uk/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
4. [Sigmund Software](https://www.getapp.co.uk/software/2050711/sigmund) — 3.5/5 (35 reviews)
5. [Qualifacts Insync](https://www.getapp.co.uk/software/126507/insync-healthcare) — 4.5/5 (392 reviews)

## Reviews

### "Most user friendly program" — 5.0/5

> **Ivana** | *8 August 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It’s the most user-friendly. I won’t work anywhere that does not use KIPU… literally
> 
> **Cons**: I can’t say there is anything I don’t like.

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### "Would recommend 10/10" — 5.0/5

> **Virginia** | *19 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Kipu has an interface that is easy to use even for new users. Compared to othe ERMs it has always been my favorite.
> 
> **Cons**: Reporting features could be easier to use. Takes some time to learn.
> 
> Excellent experience overall and would highly recommend.

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### "The Lie of “the gold standard”" — 1.0/5

> **Rachel** | *31 August 2023* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing at all…honestly disappointed about all features accept that it’s hippa compliant just like any other. It looks pretty like the face sheets are cute.
> 
> **Cons**: -- Calendar and notes are not connected. The calendars on EHR's typically will connect appointments on calendar with the clinical note and will pre-populate date, time, service type, client name, billing provider, diagnosis codes, (and possibly tons of other important information) that the clinician shouldn't have to click or choose. This creates organization and efficiency and saves a lot of time and frustration. Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without reloading the whole program.-terrible customer service: you have to write tickets for every problem and cannot talk on the phone to a person. It just took me 3 days to communicate back and forth about an issue with a calendar glitch where unwanted appointments won’t delete….the issue still isn’t resolved I’m on to day four. They’re response is for me to tell them the times the appointment are and have them delete them for me Lol 😂 like THATS an effective solution….I don’t have time to submit a ticket every time I need to delete something from my own calender…….and Don’t expect a response faster than 24 hours.
> 
> I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves “the gold standard” on EHR when I’ve used cheaper softwares that are 10x more effective and efficient. I’ve been nothing but disappointed since day 1 of using Kipu. It’s caused me so much frustration and my team and I have to keep up with things on spreadsheets and paper still just to be able to stay organized when (for the cost of this software) should never have to use outside tools to run our program. Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that every other software I’ve used does with no question” so…..”Rachel does not support Kipu at this time” lol 😂

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### "Kipu User Review" — 5.0/5

> **Ugochi** | *13 May 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to navigate the dashboard and find patients. Very user friendly interface to use
> 
> **Cons**: The history and physical is kind of limiting and does not fully incorporate psych components for admissions

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### "Alyssa's Review of Kipu" — 5.0/5

> **Alyssa** | *7 June 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. I have used other EMR systems and they are not as use friendly.
> 
> **Cons**: Nothing at all. Kipu is the easiest EMR system I've every used.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2050299/kipu)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/kipu-emr/> |
| en-AE | <https://www.getapp.ae/software/2050299/kipu> |
| en-AU | <https://www.getapp.com.au/software/2050299/kipu> |
| en-CA | <https://www.getapp.ca/software/2050299/kipu> |
| en-GB | <https://www.getapp.co.uk/software/2050299/kipu> |
| en-IE | <https://www.getapp.ie/software/2050299/kipu> |
| en-NZ | <https://www.getapp.co.nz/software/2050299/kipu> |
| en-SG | <https://www.getapp.sg/software/2050299/kipu> |
| en-ZA | <https://www.getapp.za.com/software/2050299/kipu> |

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