--- description: Learn how Platinum system can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Platinum system. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Platinum system Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Chiropractic Software](/directory/809/chiropractic/software) > [Platinum system](/software/2050949/platinum-system) # Platinum system Canonical: https://www.getapp.co.uk/software/2050949/platinum-system Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/2050949/platinum-system?page=2) > Platinum is a chiropractic software that helps businesses manage check-ins, scheduling, patient records, billing, and more on a centralized platform. It allows staff members to conduct patient interviews, apply therapies, manage follow-ups, and handle customer service operations. > > Verdict: Rated **4.5/5** by 177 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 177 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Platinum System - **Founded**: 1986 ## Commercial Context - **Starting Price**: US$65.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Platinum System also offers a billing service for only 7% of paid claims. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Credit Card Processing - Customisable Forms - Customisable Reports - Customisable Templates - Document Management - Electronic Payments - For Chiropractors - Forms Management - HIPAA Compliant - Healthcare Compliance - Patient Management ## Support Options - Chat ## Category - [Chiropractic Software](https://www.getapp.co.uk/directory/809/chiropractic/software) ## Alternatives 1. [ChiroTouch](https://www.getapp.co.uk/software/105151/chirotouch) — 4.0/5 (1084 reviews) 2. [Genesis Chiropractic Software](https://www.getapp.co.uk/software/113071/genesis-chiropractic-software) — 4.5/5 (310 reviews) 3. [ChiroHD](https://www.getapp.co.uk/software/2039467/chirohd) — 4.8/5 (132 reviews) 4. [ChiroFusion](https://www.getapp.co.uk/software/103733/chirofusion-complete-practice-management) — 4.7/5 (589 reviews) 5. [CHIROSPRING](https://www.getapp.co.uk/software/2045931/chirospring) — 4.9/5 (185 reviews) ## Reviews ### "Platinum Review" — 5.0/5 > **Jake** | *26 July 2019* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Compatibility w/ payment vendors \& the ability to host a remote in session for repairs. > > **Cons**: Visuals - the system itself is not visually helpful to teach a team on. ----- ### "Amazing Customer Service\!\!" — 5.0/5 > **Brianna** | *11 July 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use and makes every day tasks simple\! Patients love how easy it is to move appointments around and how flexible it is. > > **Cons**: Sometimes will freeze if I am working too fast. > > Very great overall. Simple, effective and self explanatory. Amazing customer service when I need anything\! \[sensitive content hidden\] in customer service helped me for multiple hours one day over the phone to help get me my data back when I thought it was lost. He got me back over 5 years of data and I could not be more grateful for his help. He stayed 20-30min past his shift to make sure he completed the job. I couldn't be more appreciative for him and his hard work. Truly an amazing team overall (especially \[sensitive content hidden\]\!) I am always happy with the customer service and their help. Thank you Platinum\!\! ----- ### "We have used the Platinum system for years. I like certain features. But the system was not updated" — 2.0/5 > **JASON** | *14 December 2017* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: This has the fastest notes for any system I have seen. This review would not let me put less than 100 characters. So this fill it up. (no other pros) > > **Cons**: There are way too many steps to obtain reports for anything. There is a lot it can do but much of it is not needed or is too cumbersome to actually use. Reports are not accurate. Same report multiple times has different values. If they would update the program it could be great. > > Quit note taking. Alot of functions (the functions are old and out of date now. They have not updated in years.) ----- ### "Platinum is awesom" — 5.0/5 > **Bradley** | *14 July 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love how easy platinum works with all my other programs in the office. We utilize things like Fortis and SKED and platinum system integrates so perfectly with all these things. On top of that, Platinum is super easy to learn and even easier for taking our notes every day. If you have to train a new team member it is as simple as having them watch the short videos to get them familiar with all that they need to know and more. Finally, I love how easy it is to share patient information with other offices that send us records request without having to send actual files through the mail or have the patient pick them up. We have people who travel between MI and FL all the time and we are able to easily work with those offices without missing any of the records of their care. > > **Cons**: The biggest problem I have with platinum is the support team at times tries to do things too often from a script rather than truly understanding why they do things a certain way. Our IT guy did a great job working with them and honestly was teaching them some things over the phone every time they tried to contradict our system set up even after our IT guy would tell them why several times. This is not to say the support team isn't good. They just are too scripted on how they are supposed to do things. Every time I have ever called they are prompt in their response and typically get things resolved within the hour at longest if I have a big issue. They could just use some more training on overall technology in order to better work with a more diverse set of configurations rather than saying it has to be done a certain way since it was not obviously true when we set things up for our office. Examples; how we configured our network works and that wireless also works with platinum even if they didn't agree. > > I would say my overall experience has been great and love that platinum is always working towards improving the doctor experience with making their notes. I would also say even my team agrees that platinum makes things easy and allows us to function the best that we can and provide the best experience for our practice members. ----- ### "Fully supported out practice for 5+ years" — 5.0/5 > **Tygue** | *10 August 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Though not perfect, everything was easy to use in one place. We didn’t need multiple monitors or windows. > > **Cons**: Billing was an expensive % cut and we felt that the follow up could be much better.Tech support was based out of Barbados and could be tricky with communication at times. > > We really enjoyed using platinum. Though we’ve decided to go a different direction with our new practice, they were considered closely. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/2050949/platinum-system?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2050949/platinum-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data