---
description: Learn how Taguchi can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Taguchi.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Taguchi Reviews, Prices & Ratings | GetApp UK 2026
---

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# Taguchi

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> Taguchi is a powerful distributed customer engagement platform built for multi-location businesses with franchisees, branches, local stores, and agents. It enables your company to leverage the collective customer expertise of the entire group.
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Taguchi

✅ Distributed customer engagement – empower both HQ and local teams to collaborate on marketing while maintaining brand consistency and compliance.&#10;&#10;✅ Advanced personalisation – deliver hyper-relevant content through customer segmentation, dynamic assets, and real-time optimisation.&#10;&#10;✅ Multi-channel marketing – manage email, SMS, web, mobile push and in-store engagement from a single platform.&#10;&#10;✅ Expert implementation, training \&amp; support – you’ll hit the ground running with support teams in Australia \&amp; Singapore.&#10;&#10;✅ Data security and compliance – be rest assured that we comply with ISO 27001 certification, with clearly defined technical and security-based standards.&#10;&#10;✅ Intuitive drag-and-drop UI – easily create and manage campaigns with a user-friendly, no-code interface—no design or tech skills required.&#10;&#10;✅ Powerful automation – reduce manual work with intelligent triggers, automated workflows, and self-optimising campaigns.&#10;&#10;✅ Comprehensive asset \&amp; content management – centralised library for brand assets, templates, and dynamic content.&#10;&#10;✅ AI \&amp; machine learning – forecast the effectiveness of your communication strategies, generating and testing \&amp; optimising content and much more.&#10;&#10;✅ Taguchi Paths –design and automate personalised customer journeys with intuitive journey mapping, ensuring the right message reaches the right audience at the perfect time.&#10;&#10;✅ Scalable \&amp; flexible integrations – robust API suite, webhooks, and file transfer options for seamless data integration with existing business systems.&#10;&#10;✅ Real-time reporting \&amp; insights – track performance, analyse engagement, and make data-driven decisions with in-depth local analytics and reporting dashboards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Taguchi

## Commercial Context

- **Starting Price**: A$5,000.00
- **Pricing model**: Usage Based
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Autoresponders
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Click Tracking
- Contact Management
- Conversion Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable CTAs
- Customisable Forms
- Customizable Fields
- Data Import/Export

## Integrations (16 total)

- API Connector
- API Suite
- Amazon S3
- Azure Blob Storage
- Formstack Suite
- Google Ads
- Meta for Business
- SFTP Drive
- Sinch MessageMedia
- Snowflake
- TASK
- Tall Bob
- TikTok
- Twilio
- Webhook Relay

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)
- [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software)

## Alternatives

1. [Brevo](https://www.getapp.co.uk/software/91466/brevo) — 4.6/5 (3410 reviews)
2. [Gmail](https://www.getapp.co.uk/software/91602/gmail) — 4.8/5 (13328 reviews)
3. [Mailchimp](https://www.getapp.co.uk/software/8268/mailchimp) — 4.5/5 (17572 reviews)
4. [MailerLite](https://www.getapp.co.uk/software/10156/mailerlite) — 4.7/5 (2256 reviews)
5. [ActiveCampaign](https://www.getapp.co.uk/software/2348/activecampaign) — 4.6/5 (2561 reviews)

## Reviews

### "amazing email management tool" — 5.0/5

> **Danish** | *4 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I heard about this software from my friend. My friend told that it is so amazing  tool for email management and email marketing. After using this application i found it very useful for mailing.
> 
> **Cons**: it is a bit difficult to use for a new comer. Further, i am facing advertisement issue while using the application.
> 
> it is wonderful application for email management.

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### "We couldn't live without Taguchi" — 5.0/5

> **Roshni** | *16 July 2021* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to be able to quickly send targeted and segmented emails on a daily basis is critical to our business.&#10;&#10;We can also communicate any updates and changes to our customer's bookings instantly.&#10;&#10;Their account management and technical support team have been incredible to work with for many years and we will continue to work with them for many years to come.
> 
> **Cons**: There are no cons to list here because any improvements that we can think of, the Taguchi support and development teams help us to implement.
> 
> Thanks to the Taguchi platform and supportive, talented team, we have been able to improve our subscriber engagement in our marketing communications.

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### "Great Marketing Automation platform" — 5.0/5

> **Jack** | *15 December 2021* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to use and turning around new email campaigns and automated journeys is surprisingly easy.
> 
> **Cons**: Using targeting expressions to target can be tricky, but all platforms have this issue. They have an incredible client services team which are always on hand to get the target expression as accurate as possible.
> 
> The ease of campaign setup and excellent client services sets them apart.

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### "Marketing Manager" — 5.0/5

> **Lana** | *18 July 2021* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The easy to use interface. You can see real time performance metrics quickly. &#10;&#10;A dedicated team (support, front \&amp; back end devs) make it seamless when integrating with other platforms and technologies.
> 
> **Cons**: Taguchi ticks a lot of boxes for our email strategy.  Some reporting dashboards that are bespoke to Webjet's needs are lacking currently, however the Taguchi team are working with us on a custom solution.

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### "New Optical start-up adopts Taguchi from the early days." — 5.0/5

> **Paula** | *14 September 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Taguchi is an intuitive product that can be customised and set up for your business through a comprehensive onboarding experience. I like the ease of the communications templates, the set and forget functionality, along with the reliable API integration with our data.
> 
> **Cons**: I don't have something that I like the least.
> 
> The Taguchi team are professional, thorough, well considered and experienced to guide you through the best set up for your business objectives. They do what they say they are going to do, they have a strong customer service focus and offer an amazing help desk for ongoing day to day support.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2051119/taguchi)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051119/taguchi> |
| de-AT | <https://www.getapp.at/software/2051119/taguchi> |
| en | <https://www.getapp.com/marketing-software/a/taguchi/> |
| en-AE | <https://www.getapp.ae/software/2051119/taguchi> |
| en-AU | <https://www.getapp.com.au/software/2051119/taguchi> |
| en-CA | <https://www.getapp.ca/software/2051119/taguchi> |
| en-GB | <https://www.getapp.co.uk/software/2051119/taguchi> |
| en-IE | <https://www.getapp.ie/software/2051119/taguchi> |
| en-NZ | <https://www.getapp.co.nz/software/2051119/taguchi> |
| en-SG | <https://www.getapp.sg/software/2051119/taguchi> |
| en-ZA | <https://www.getapp.za.com/software/2051119/taguchi> |
| es | <https://www.getapp.es/software/2051119/taguchi> |
| es-CL | <https://www.getapp.cl/software/2051119/taguchi> |
| es-CO | <https://www.getapp.com.co/software/2051119/taguchi> |
| es-MX | <https://www.getapp.com.mx/software/2051119/taguchi> |
| fr | <https://www.getapp.fr/software/2051119/taguchi> |
| fr-BE | <https://fr.getapp.be/software/2051119/taguchi> |
| fr-CA | <https://fr.getapp.ca/software/2051119/taguchi> |
| nl | <https://www.getapp.nl/software/2051119/taguchi> |
| nl-BE | <https://www.getapp.be/software/2051119/taguchi> |
| pt | <https://www.getapp.com.br/software/2051119/taguchi> |
| pt-PT | <https://www.getapp.pt/software/2051119/taguchi> |

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