---
description: Learn how ICTContact can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ICTContact.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICTContact Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ICTContact](/software/2051753/ictcontact)

# ICTContact

Canonical: https://www.getapp.co.uk/software/2051753/ictcontact

> ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of ICTContact

Inside sales dialer

Progressive dialer

Preview dialer

Manual dialer

CRM integration

REST API's

Call Centre

Agent portal and Cal dispositions

Agent evolution and performance monitoring

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- API
- Auto-Dialer
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Campaign Management
- Computer Telephony Integration
- Contact Management
- IVR
- Monitoring
- Predictive Dialer
- Reporting/Analytics

## Integrations (4 total)

- Bitrix24
- HubSpot CRM
- SugarCRM
- SuiteCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Sobot](https://www.getapp.co.uk/software/2079329/sobot) — 4.9/5 (92 reviews)
4. [Amazon Connect](https://www.getapp.co.uk/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [Superchat](https://www.getapp.co.uk/software/2058817/superchat) — 4.8/5 (282 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2051753/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051753/ictcontact> |
| de-AT | <https://www.getapp.at/software/2051753/ictcontact> |
| en | <https://www.getapp.com/customer-management-software/a/ictcontact/> |
| en-AE | <https://www.getapp.ae/software/2051753/ictcontact> |
| en-AU | <https://www.getapp.com.au/software/2051753/ictcontact> |
| en-CA | <https://www.getapp.ca/software/2051753/ictcontact> |
| en-GB | <https://www.getapp.co.uk/software/2051753/ictcontact> |
| en-IE | <https://www.getapp.ie/software/2051753/ictcontact> |
| en-NZ | <https://www.getapp.co.nz/software/2051753/ictcontact> |
| en-SG | <https://www.getapp.sg/software/2051753/ictcontact> |
| en-ZA | <https://www.getapp.za.com/software/2051753/ictcontact> |
| es | <https://www.getapp.es/software/2051753/ictcontact> |
| es-CL | <https://www.getapp.cl/software/2051753/ictcontact> |
| es-CO | <https://www.getapp.com.co/software/2051753/ictcontact> |
| es-MX | <https://www.getapp.com.mx/software/2051753/ictcontact> |
| fr | <https://www.getapp.fr/software/2051753/ictcontact> |
| fr-BE | <https://fr.getapp.be/software/2051753/ictcontact> |
| fr-CA | <https://fr.getapp.ca/software/2051753/ictcontact> |
| nl | <https://www.getapp.nl/software/2051753/ictcontact> |
| nl-BE | <https://www.getapp.be/software/2051753/ictcontact> |
| pt | <https://www.getapp.com.br/software/2051753/ictcontact> |
| pt-PT | <https://www.getapp.pt/software/2051753/ictcontact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"ICTContact","description":"ICTContact is an open source asterisk-based unified communications contact center software solution supporting both inbound an outbound contact center functionality. It supports complete inside sales dialer functionality with call dispositions, call scripts, crm update, progressive, manual and preview dialing support.\n\nICTContact also bundled with Webrtc based agent panel with agent evolution and performance monitoring. Utilize third party CRM integration options using REST API's.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b885ef30-b383-4a76-b3ba-4a52177fbe66.png","url":"https://www.getapp.co.uk/software/2051753/ictcontact","@id":"https://www.getapp.co.uk/software/2051753/ictcontact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"399","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux, Linux on premise"},{"@id":"https://www.getapp.co.uk/software/2051753/ictcontact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"ICTContact","position":3,"item":"/software/2051753/ictcontact","@type":"ListItem"}]}]}
</script>