---
description: Learn how Text Request can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Text Request.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Text Request Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Text Request](/software/2051851/text-request)

# Text Request

Canonical: https://www.getapp.co.uk/software/2051851/text-request

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> Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.
> 
> Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Text Request

Sequences
- Schedule a series of text messages around a date important to you and your customers. Streamline your messaging process to ensure customers have the right information, at the right time.

Group/Bulk Messaging
- Instantly reach all your contacts at once with a single message. Like BCC group messaging, no one can see who else got it, and any replies come back to you, not the group.

SMS Payments
- Collect secure payments instantly through SMS messaging, and manage it all in one place.

Texting-First Platform Experience
- Text the way you want with our mobile app, Chrome extension, and desktop versions.

Pricing
- Free support and no contracts. Unlimited users, contacts, devices, contact groups, and group sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1193 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text Request
- **Location**: Chattanooga, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$47.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management
- Customer History
- Customer Segmentation

## Integrations (8 total)

- Clio
- FranConnect
- HubSpot CRM
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software)
- [Reputation Management Software](https://www.getapp.co.uk/directory/873/reputation-management/software)
- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)
- [Review Management Software](https://www.getapp.co.uk/directory/575/feedback-and-reviews-management/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

## Alternatives

1. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16466 reviews)
2. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4063 reviews)
3. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6437 reviews)
4. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.3/5 (673 reviews)
5. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews)

## Reviews

### "Text Request helps law firm with client communication" — 5.0/5

> **Maria** | *23 April 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that all attorneys and paralegals get the texts so, we can all work together to make sure the texts are replied to.
> 
> **Cons**: I do not like how you have to mark a message as resolved for it to drop off your feed
> 
> I love having a texting platform that our clients can use\!

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### "Text Request is Better than the Rest\!\!" — 5.0/5

> **Abby** | *9 December 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Messages appear in the tab header and alerts you if you have a new one. Other services are not like this.
> 
> **Cons**: Not able to color coordinate the squares of different messages.
> 
> Really good\!\!\! Love that you get alerted even if you don't have the tab open.

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### "in the middle" — 3.0/5

> **Jason** | *5 September 2023* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: I like the very friendly and responsive customer service, easy automation of regulatory compliance, and the "Resolved" toggle to see message priority changes.
> 
> **Cons**: Character and message limits for 30% higher price feels like a step down, even though I'm not exceeding that monthly limit. Group and template functions are also lacking. Using TextRequest seems less intuitive than my previous provider.
> 
> IMO, 2.5/5 overall, with customer service being the high point.

-----

### "text request" — 4.0/5

> **moriah** | *10 December 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Great way to connect with clients and helps to send them review requests.
> 
> **Cons**: Sometimes the multifactor authentication is problematic.

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### "Helped close business" — 5.0/5

> **Matthew** | *23 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: phone app works well. Helps to keep me in touch w my clients when I'm away from my desk.
> 
> **Cons**: I was unsure what number it was coming from when my clients would ask.
> 
> over all- great. Helped close business on many occasions allowing me to get back with a HOT client sooner.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2051851/text-request)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/text-request/> |
| en-AE | <https://www.getapp.ae/software/2051851/text-request> |
| en-AU | <https://www.getapp.com.au/software/2051851/text-request> |
| en-CA | <https://www.getapp.ca/software/2051851/text-request> |
| en-GB | <https://www.getapp.co.uk/software/2051851/text-request> |
| en-IE | <https://www.getapp.ie/software/2051851/text-request> |
| en-NZ | <https://www.getapp.co.nz/software/2051851/text-request> |
| en-SG | <https://www.getapp.sg/software/2051851/text-request> |
| en-ZA | <https://www.getapp.za.com/software/2051851/text-request> |
| fr | <https://www.getapp.fr/software/2051851/text-request> |
| fr-BE | <https://fr.getapp.be/software/2051851/text-request> |
| fr-CA | <https://fr.getapp.ca/software/2051851/text-request> |

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