---
description: Learn how Encompass can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Encompass.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Encompass Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Mortgage Software](/directory/180/mortgage-loans/software) > [Encompass](/software/2052232/encompass-1)

# Encompass

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> Encompass is a cloud-based origination system designed to help lenders of all sizes manage the origination and closure of loans via a unified portal. The platform includes artificial intelligence (AI) technology, which enables lenders to automate the borrower management operations.
> 
> Verdict: Rated **4.0/5** by 42 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 42 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ICE Mortgage Technology
- **Founded**: 1997

## Commercial Context

- **Pricing Details**: Contact ICE Mortgage Technology for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Amortisation Schedule
- Audit Trail
- Automated Decisioning/Underwriting
- Client Database
- Compliance Management
- Contact Management
- Credit Reporting
- Customer Management
- Customer Statements
- Document Management
- Electronic Applications
- Electronic Signature
- For Borrowers
- Government Loans
- HUD Settlement Statements
- Lead Management
- Lender Search
- Loan Management
- Loan Origination

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Mortgage Software](https://www.getapp.co.uk/directory/180/mortgage-loans/software)

## Related Categories

- [Mortgage Software](https://www.getapp.co.uk/directory/180/mortgage-loans/software)
- [Loan Origination Software](https://www.getapp.co.uk/directory/899/loan-origination/software)
- [Commercial Loan Software](https://www.getapp.co.uk/directory/1167/commercial-loan/software)

## Alternatives

1. [Mortgage Automator](https://www.getapp.co.uk/software/2045667/mortgage-automator) — 4.9/5 (112 reviews)
2. [LendingWise](https://www.getapp.co.uk/software/2058210/lendingwise) — 4.6/5 (72 reviews)
3. [nCino’s Mortgage Suite](https://www.getapp.co.uk/software/2046688/the-nexus) — 4.8/5 (126 reviews)
4. [BNTouch Mortgage CRM](https://www.getapp.co.uk/software/127343/bntouch) — 4.5/5 (95 reviews)
5. [The Mortgage Office](https://www.getapp.co.uk/software/103191/the-mortgage-office) — 4.8/5 (285 reviews)

## Reviews

### "Thes best for mortgage agreed" — 5.0/5

> **Nichole** | *29 December 2018* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: This is the best software for mortgages easy to use and user friendly
> 
> **Cons**: Least like about software is when there is an update there are always glitches

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### "Encompass Review" — 5.0/5

> **Henry** | *25 July 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Comprehensive toolset
Seamless third-party integrations
User-friendly interface
Efficient document management
Real-time updates and tracking
Customizable workflows
Strong compliance support
> 
> **Cons**: Can be slow at times
Steep learning curve for new users
Occasional interface complexity
High cost for small businesses
Requires frequent updates
Limited mobile functionality
> 
> Once you get the hang of Encompass and explore its nooks and crannies, it becomes a powerful tool in the loan processing business. Initially, the interface felt overwhelming, but over time I found it intuitive and incredibly useful. Its seamless integration with third-party services and real-time updates have streamlined our workflow significantly. While there is a learning curve and occasional slowness, the customizable workflows and comprehensive features have made it essential to our operations, boosting efficiency and improving compliance.

-----

### "Poor Performance and Customer Service" — 1.0/5

> **William** | *24 August 2016* | Management Consulting | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing comes to mind.  I'm currently looking at other options to replace Encompass.
> 
> **Cons**: Everything.  The app is obsolete and needs to be completely replaced.  Ellie Mae lacks the expertise to host a data center and it shows.  Most days their IT staff have no idea an issue is occurring.  Customer support's default reply is "no one else has complained" until they realize it is a wide spread issue and only then do they take any sort of half hearted action.  When Encompass crashes, and it will frequently, there is nothing you can do but restart your process.
> 
> I'm an IT professional who hates this antiquated software with a passion.  The performance is horrible and has customer support to match.  Regardless of the issue, their answer is to add more RAM. Their data center is crashing?  Not theirs but yours for not having 24GB of RAM per machine.  Their app is 32-bit so it can't even use more than 4 GB.  I attended the Ellie Mae conference trying to get an idea of what others did to improve performance.  Their response was that you should just learn to deal with it because Ellie Mae won't acknowledge issues.

-----

### "Encompass - Mortgage - Intern Review" — 5.0/5

> **zach** | *13 December 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This software is very user friendly. It's able to hold TONS of information and organize it all into one place. The pipeline is very easy to navigate. It's clearly shown what is what. I loved using this software while in my internship, I really learned a great deal.
> 
> **Cons**: The one thing I didn't like about it is the visual aspect. It kind of just looks outdated and old.
> 
> Overall, I love Encompass. It was very easy to learn and was effective in managing loan information. I'm sure I will see Encompass again in my future shortly.

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### "Encompass does it all" — 5.0/5

> **Tony** | *27 October 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The features that are most impactful is the ability for all levels of the loan process to be able to work on a file without security issues. Each department has its own permissions so there is no concern for file manipulation.
> 
> **Cons**: The number of features can be overwhelming for new users. It is complex and niche driven. It is very expensive so there isn't universal acceptance in the industry due to the barrier to entry for smaller shops.
> 
> Origination software that organizes and maintains the file throughout the process. Allows for complete paperless offices.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2052232/encompass-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/encompass-1/> |
| en-AE | <https://www.getapp.ae/software/2052232/encompass-1> |
| en-AU | <https://www.getapp.com.au/software/2052232/encompass-1> |
| en-CA | <https://www.getapp.ca/software/2052232/encompass-1> |
| en-GB | <https://www.getapp.co.uk/software/2052232/encompass-1> |
| en-IE | <https://www.getapp.ie/software/2052232/encompass-1> |
| en-NZ | <https://www.getapp.co.nz/software/2052232/encompass-1> |
| en-SG | <https://www.getapp.sg/software/2052232/encompass-1> |
| en-ZA | <https://www.getapp.za.com/software/2052232/encompass-1> |

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