Anywhere365
About Anywhere365
Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage omnichannel dialogues. The platform offers AI-based language translation tools, which allow teams to process chats in real-time.
Managers can prioritize messages and connect with customers through Microsoft Teams, WhatsApp, Skype, and various social networking sites. Anywhere365 enables call center professionals to generate reports using data mining techniques on a unified interface. Supervisors can also integrate the system with Bullhorn ATS to capture and display candidates’ information.
Other features of Anywhere365 include round-robin, serial hunting, interaction history, simultaneous ring, caller ID, and chatbot.
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Reviews
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Anywhere365 for Skype Business
Reviewed on 31/01/2019
Reliable, flexible and easy to use.
Reliable, flexible and easy to use.
Pros
Clean look, responsive design, easy to use and navigate, great and useful dashboard reports. Also it has seamless integration with Skype for business and Oracle. Nice features like real time translation, call recording and screen recording.
Cons
It works great and I didn't have any issues with it.
- Industry: Computer Hardware
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Anywhere365 is a must have for corporate world
Reviewed on 10/04/2023
Overall it's a great support tool. I really depend on it.
Overall it's a great support tool. I really depend on it.
Pros
I like the Azure integration in Anywhere365. we often develop and deploy cloud based web applications. Most of the time it's not straightforward. Support from Anywhere365 comes in handy during deployment difficulties. We often get very quick support which help us avoid any major roadblocks.
Cons
Sometimes the call log seems a bit buggy.
- Industry: Primary/Secondary Education
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Switch Skype to Teams
Reviewed on 24/06/2021
I would prefer to use the other applications like MS TEAMS, ZOOM, and others.
I would prefer to use the other applications like MS TEAMS, ZOOM, and others.
Pros
Quality of video and audio is good. It is still used by many government organizations in developing countries and we need to bear with this APP.
Cons
Too much outdated. Skype is becoming outdated and Teams has better features. But we need to use when we are required to.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
skype is a great communication platform
Reviewed on 13/08/2021
Overall It is very good. It is a great platform to communicate with people and co-workers.
Overall It is very good. It is a great platform to communicate with people and co-workers.
Pros
It is free and easy to use. We can record videos and share screens which have made my work faster. I can write my status and what I am doing and my co-worker can view my status. I can host a meeting and the meeting.
Cons
Some days back I got the bluff call on skype it was a name written bI and it was not shown in the chats and chats history logs. I tried to search the user but the user was not found. It was shown in phone call history but not in the skype calls.
Some time calling does not work. I have to restart my computer or quit and start skype to make calls on skype.
I tried to uninstall it, but it reappears automatically.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not much quality product
Reviewed on 04/07/2021
Not much ease of use. Lack lots of functionality. Slow perform for big organization. I can be used...
Not much ease of use. Lack lots of functionality. Slow perform for big organization. I can be used for some time but not for long term useability
Pros
It was a good software for chat but in 21th centuryit is way old in term of technology
Cons
Not much ease of use. Lack lots of functionality. Slow perform for big organization
Anywhere365 FAQs
Below are some frequently asked questions for Anywhere365.Q. What type of pricing plans does Anywhere365 offer?
Anywhere365 offers the following pricing plans:
- Starting from: US$10,000.00
- Free Trial: Not Available
Q. Who are the typical users of Anywhere365?
Anywhere365 has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Anywhere365 support?
We do not have any information about what languages Anywhere365 supports
Q. Does Anywhere365 support mobile devices?
Anywhere365 supports the following devices:
Android (Mobile)
Q. What other apps does Anywhere365 integrate with?
Anywhere365 integrates with the following applications:
Dynamics 365, Microsoft Teams, ServiceNow
Q. What level of support does Anywhere365 offer?
Anywhere365 offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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