---
description: Learn how 8x8 Work can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for 8x8 Work.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 8x8 Work Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [8x8 Work](/software/2052508/8x8-x-series)

# 8x8 Work

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> 8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.
> 
> Verdict: Rated **4.1/5** by 309 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 309 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: 8x8
- **Location**: Campbell, US
- **Founded**: 1987

## Commercial Context

- **Starting Price**: £10.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting

## Integrations (11 total)

- Copper
- Freshdesk
- Gmail
- Google Calendar
- Google Chrome
- HubSpot CRM
- Microsoft Outlook
- Microsoft Teams
- ServiceNow
- Slack
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software)

## Related Categories

- [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Cloud PBX Software](https://www.getapp.co.uk/directory/1101/cloud-pbx/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (885 reviews)
2. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (468 reviews)
3. [800.com](https://www.getapp.co.uk/software/2008915/800-com) — 4.7/5 (361 reviews)
4. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (919 reviews)
5. [RingEX](https://www.getapp.co.uk/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Reviews

### "Best VoIP" — 5.0/5

> **Anthony "Tony"** | *10 December 2016* | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, and I can adapt it to my needs whenever I want. The list is long: Record your voice mail message for different situations. Set your auto attendant to direct calls to your employees. Voice mail messages emailed to you. Forward voice mail through email. Make changes through the app or online. Answer your phone thorough the app...You don't have to be in the office to answer the office phone. We have bus, ness cards with one number and let the auto attendant direct the call. Best cost I found for office systems. And you can expand it.
> 
> **Cons**: I have found none. The system works great and gives me access to things like voice mail messages emailed to me. So, I can listen to voice mail right then and there. No need to call in and punch numbers to get a voice mail message.
> 
> We have started a landscape and hardscape business in Houston recently. Just a small family owned organization with big dreams. In researching a phone option, I found 8X8 to be the exact match that we were looking for. The cost was low and keeps us going, but the features are the best. In the world of cellular phones, I have a personalized 8X8 auto-attendant message answering calls, and with a press of one button, customers and vendors get connected to the person or department that they need. No more answering and hanging around the phone at the office. Voice mail messages are emailed to me. I can listen and forward the voice mail to whom I need to handle the situation. They don't have to dial in or anything. The message is an attachment. Also, I get to set business hours, set messages, and control the phone system from an app and the website. The app also allows me to answer the lines and monitor things from anywhere with internet service or cellular internet. A great option and system for my company and I.

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### "No-Nonsense VOIP" — 5.0/5

> **Thomas** | *2 August 2024* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: Provides a simple interface for IM, SMS, and phone calls
> 
> **Cons**: The deployment of the application is different for shared workstations and designated workstations
> 
> It was the first VOIP system I deployed and it was rather striaghtforward.

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### "8x8 Nightmare" — 1.0/5

> **Samantha** | *22 September 2023* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The ease of use was all that we appreciated of 8x8.
> 
> **Cons**: - The fact that they could not integrate as they said they could into Litify. - They were double billing us. Charging us yearly and then monthly and then constantly trying to reimburse and then recharge our cc again. - During this time, I was communicating with 8x8 and it was a slow process, and they decided that they should shut our phones off. I called and they turned them back on saying they saw the conversations regarding the charges and that it wont happen again until it is resolved. A week later they shut them off again and told me that I had to pay the whole year off even though they owed me 3k still and we had not ironed out the billing. So they said we had to pay fine. They couldn't take my payment over the phone and it was an absolute joke. Couldn't turn it back on with my money  but couldn't take our money. Interesting, right? - They told us they were going to reimburse our 9k that they charged and we have yet to receive the refund even though our rep told us they were going to credit us back. He is now unresponsive to me as well.
> 
> Horribly unreliable, inconsistent and no one is responding to our emails. The system its self worked okay without the integration but the inaccurate billing is wild to me.

-----

### "Great product - wouldn't want to be without it." — 5.0/5

> **Ralph** | *23 December 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, dependable, and administering the system is one of the simplest I have done. .
> 
> **Cons**: Nothing comes to mind; I have no suggestions.
> 
> In general, I have been very happy with 8x8, and would not want to be without it.

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### "Great Service and Support" — 5.0/5

> **Rachel** | *2 August 2024* | Fund-Raising | Recommendation rating: 9.0/10
> 
> **Pros**: Simplicity of using the product and customer service.
> 
> **Cons**: There really is not anything that I do not like about 8x8 work.
> 
> Great replacement to our old phone system.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2052508/8x8-x-series)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/virtual-office/> |
| en-AE | <https://www.getapp.ae/software/2052508/8x8-x-series> |
| en-AU | <https://www.getapp.com.au/software/2052508/8x8-x-series> |
| en-CA | <https://www.getapp.ca/software/2052508/8x8-x-series> |
| en-GB | <https://www.getapp.co.uk/software/2052508/8x8-x-series> |
| en-IE | <https://www.getapp.ie/software/2052508/8x8-x-series> |
| en-NZ | <https://www.getapp.co.nz/software/2052508/8x8-x-series> |
| en-SG | <https://www.getapp.sg/software/2052508/8x8-x-series> |
| en-ZA | <https://www.getapp.za.com/software/2052508/8x8-x-series> |
| fr | <https://www.getapp.fr/software/2052508/8x8-x-series> |
| fr-BE | <https://fr.getapp.be/software/2052508/8x8-x-series> |
| fr-CA | <https://fr.getapp.ca/software/2052508/8x8-x-series> |

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