--- description: Learn how Covetrus Impromed can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Covetrus Impromed. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Covetrus Impromed Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Covetrus Impromed](/software/2052663/impromed) # Covetrus Impromed Canonical: https://www.getapp.co.uk/software/2052663/impromed Page: 1 / 12\ Next: [Next page](https://www.getapp.co.uk/software/2052663/impromed?page=2) > ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management. > > Verdict: Rated **4.0/5** by 262 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 262 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$5,000.00 - **Pricing model**: Flat Rate - **Pricing Details**: Please contact Covetrus Software Services for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Billing & Invoicing - Confirmations/Reminders - Imaging and X-rays - Inventory Management - Live Chat - Patient Records Management - Prescription Processing - Reminders - Telemedicine Software - Treatment Planning ## Support Options - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.getapp.co.uk/directory/77/veterinary/software) ## Alternatives 1. [ezyVet](https://www.getapp.co.uk/software/103877/ezyvet) — 4.6/5 (276 reviews) 2. [DaySmart Vet](https://www.getapp.co.uk/software/2046656/daysmart-vet) — 4.6/5 (279 reviews) 3. [Instinct Science](https://www.getapp.co.uk/software/2066226/instinct-emr) — 4.9/5 (234 reviews) 4. [Covetrus Pulse](https://www.getapp.co.uk/software/106227/evetpractice) — 4.0/5 (542 reviews) 5. [Shepherd](https://www.getapp.co.uk/software/2033055/shepherd) — 4.7/5 (87 reviews) ## Reviews ### "Impromed ease" — 5.0/5 > **Elise** | *12 November 2019* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: Modules are fairly easy to navigate and understand, easy to use overall, which is nice for first time users. > > **Cons**: Wish the time clock, signing in and out was easier, and could sign out when done. Also when signed back in, if you hadn't clocked back in, you'd get a reminder > > Very easy to learn quickly which is nice for first time users ----- ### "Very useful if running a 2-location practice." — 4.0/5 > **Katie** | *15 June 2021* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: We chose this software because it was one of the only ones (non-cloud based) that could allow me to access both of my locations in the same place. > > **Cons**: It takes a lot of clicks to complete tasks. Medical Records is also very busy. > > Overall, good experience. The fact that we have a satellite location that must remote connect to our main server brings up the most challenges, but this software allows you to do almost anything you can think of. There is a bit of learning curve, but once you are past that, the rest is pretty intuitive. Customer service has improved recently and we get any questions addressed pretty quickly. ----- ### "Out Dated" — 3.0/5 > **Dawn** | *10 June 2021* | Veterinary | Recommendation rating: 2.0/10 > > **Pros**: The best features of Impromed is that is is a full function software. It does almost everything if you have the time and patience to set it all up. > > **Cons**: Impromed takes a lot of time to set up, and the set up screens are very compartmentalized. Yes it does a lot, but setup is not easy. They have not had a decent user interface update in 18 years. The updates that have happened have not been useful > > For the most part Impromed has been good. The support is not as good as it used to be, every so often they have an update that requires us to upgrade all our computers. The program works well most of the time. I have spent a lot of time working to utilize all of the modules to the best of my ability and still have not been able to make some of them useful for the way we do things. ----- ### "No regrets with my decision." — 5.0/5 > **Brian** | *16 June 2021* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice business in 2004. > > **Cons**: Training is essential. New employees take a little time to learn the software. There are several ways to get to the same location and that is difficult for some to grasp. > > Excellent. Customer service is vital to the software running properly and Impromed has excellent support staff. ----- ### "Impromed for Dummies" — 4.0/5 > **laura** | *28 May 2020* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: I purchased this software with the intent of going paperless for medical records and at the time Impromed was the best one available for this - it has the capability of doing do much stuff that we would use every day. The common reports available are easy to access and if there is a report or a search that we would like to do, impromed comes up with a search that works for us. Inventory management is complex but once mastered is a tremendously powerful tool. > > **Cons**: Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with all of our printers and other connections. Other than that, we rarely have issues with the software. > > Reports are great and easy. Our inventory control is reliable and it is easy to spot problems. Client communication is improved. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.co.uk/software/2052663/impromed?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2052663/impromed) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data