---
description: Learn how FireHydrant can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for FireHydrant.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FireHydrant Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [FireHydrant](/software/2052727/firehydrant)

# FireHydrant

Canonical: https://www.getapp.co.uk/software/2052727/firehydrant

> FireHydrant software is a web-based reliability and incident management platform for organizations. It tracks complete incident management processes to extinguish fires. Key features include incident monitoring, reporting, auditing, task management, analytics, process automation, and status pages.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FireHydrant
- **Location**: New York, Türkiye

## Commercial Context

- **Starting Price**: US$250.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: https://firehydrant.io/pricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Türkiye, United States

## Features

- API
- Audit Trail
- Communications Management
- IT Incident Management
- Incident Reporting
- Monitoring
- Task Management

## Integrations (8 total)

- GitHub
- Okta
- OpsGenie
- PagerDuty
- Shortcut
- Slack
- Splunk On-Call
- Statuspage

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Incident Management Software](https://www.getapp.co.uk/directory/1415/incident-management/software)

## Alternatives

1. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (714 reviews)
2. [SafetyCulture](https://www.getapp.co.uk/software/102403/iauditor) — 4.6/5 (353 reviews)
3. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews)
4. [ilert](https://www.getapp.co.uk/software/187171/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.getapp.co.uk/software/91489/datadog-cloud-monitoring) — 4.6/5 (360 reviews)

## Reviews

### "Firehydrant is your best friend in an incident" — 5.0/5

> **Verified Reviewer** | *13 January 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy it is to use and how trackable it makes everything. When an incident starts, it easy to jump in to a channel created by Firehydrant, where you can keep all communications (which is all stored) and it's super easy to use afterwards when you write the post mortem.
> 
> **Cons**: I can't think of one. It's one of those tools where you can use a bit of it or all of it. My business only uses a bit of it (we don't use the statuspages for example), so there might be areas where improvement would be good, but at my current use I wouldn't know.

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### "Pretty good incidents automation" — 5.0/5

> **Andrei** | *10 November 2022* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Nice PagerDuty integration. Runbooks are easy to configure.
> 
> **Cons**: Slack bot is spammy and lacks configuration options.

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### "Excellent incident orchestration product, developing quicky" — 4.0/5

> **Andrew** | *9 November 2022* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Powerful integrations with the most popular alerting platforms. Very easy to create complex response runbooks to address multiple different needs. Excellent response and engagement from customer support and development teams.
> 
> **Cons**: The development pace is almost at breakneck speed\! We occasionally run into issues where pre-existing functionality breaks or does not work as expected as a result of newly introduced features.
> 
> Working with the Firehydrant team has been a pleasure they listen, understander our issues and response quickly.

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### "Seamless incident management" — 5.0/5

> **Dev** | *8 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The integration with Slack is perfect for our team, ensuring the correct staff are paged and information contained within a single channel when an incident occurs.
> 
> **Cons**: So far the experience has been flawless.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2052727/firehydrant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/firehydrant/> |
| en-AE | <https://www.getapp.ae/software/2052727/firehydrant> |
| en-AU | <https://www.getapp.com.au/software/2052727/firehydrant> |
| en-CA | <https://www.getapp.ca/software/2052727/firehydrant> |
| en-GB | <https://www.getapp.co.uk/software/2052727/firehydrant> |
| en-IE | <https://www.getapp.ie/software/2052727/firehydrant> |
| en-NZ | <https://www.getapp.co.nz/software/2052727/firehydrant> |
| en-SG | <https://www.getapp.sg/software/2052727/firehydrant> |
| en-ZA | <https://www.getapp.za.com/software/2052727/firehydrant> |

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