---
description: Learn how Kylas Sales CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Kylas Sales CRM.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kylas Sales CRM Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3059/sales-tracking/software) > [Kylas Sales CRM](/software/2052749/kylas)

# Kylas Sales CRM

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> "Kylas is a sales CRM designed to support growing businesses in competitive marketplaces. It offers unlimited users and features at a flat cost and helps small businesses scale their sales efforts with expertise. 
Uniquely designed for growing businesses like yours."
\#TheBetterCRM
> 
> Verdict: Rated **4.8/5** by 620 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Kylas Sales CRM

"Kylas offers several benefits for growing businesses.
• Improved Customer Relationships: Kylas CRM empowers sales teams to gain a deep understanding of their customers. By analyzing customer needs, preferences, and behavior, businesses can personalize interactions, fostering exceptional customer relationships.

• Enhanced Communication: Kylas centralizes customer information, promoting seamless communication and collaboration across teams. Access to the same data minimizes miscommunication and ensures everyone remains aligned in their customer interactions.

• Improved Customer Service: With comprehensive access to customer history and preferences, support teams can deliver faster and more personalized assistance, resulting in higher customer satisfaction and loyalty.

• Increased Sales and Revenue: Streamlining the sales process is a forte of Kylas CRM. It provides valuable insights into leads, automates routine tasks, and tracks sales opportunities. Consequently, businesses experience improved sales efficiency, leading to increased revenue.

• Better Lead Management: Kylas assists sales professionals in efficiently capturing, categorizing, and nurturing leads. By prioritizing leads based on their potential, conversion rates skyrocket, resulting in a substantial boost to business success.

• Data Centralization: Kylas CRM serves as a centralized repository for all customer-related data. This accessibility and consolidation enable data-driven decision-making, trend identification, and streamlined operations.

• Customer Segmentation: Sales representatives can utilize Kylas to segment the customer base according to various criteria. This segmentation enables the creation of highly personalized marketing and customer service strategies, enhancing the overall customer experience.

• Efficient Marketing: Kylas equips sales agents with tools to create targeted marketing campaigns and evaluate their impact using customer data. This data-driven approach leads to more efficient marketing strategies and a higher return on investment.

• Automation: Kylas CRM offers workflow automation capabilities, allowing businesses to automate repetitive tasks such as data entry, lead assignment, and follow-ups. This automation frees up valuable time for the sales team to concentrate on more strategic activities.

• Forecasting and Reporting: Kylas CRM provides valuable insights into sales forecasts and performance metrics. This functionality aids businesses in setting realistic goals, monitoring progress, and making informed decisions. "

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 620 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kylas
- **Founded**: 2020

## Commercial Context

- **Starting Price**: US$250.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Autoresponders
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management
- Conversion Tracking

## Integrations (35 total)

- ActiveCampaign
- AiSensy
- Aircall
- Apollo
- Arka Inventory
- Brevo
- CallerDesk
- Digio eSign
- Exotel
- Facebook Business Suite
- Gallabox
- Gmail
- Google Ads
- Gupshup
- Hollander

... and 20 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Tracking Software](https://www.getapp.co.uk/directory/3059/sales-tracking/software)

## Related Categories

- [Sales Tracking Software](https://www.getapp.co.uk/directory/3059/sales-tracking/software)
- [CRM for Small Businesses](https://www.getapp.co.uk/directory/4959/small-business-crm/software)
- [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software)
- [Lead Capture Software](https://www.getapp.co.uk/directory/1001/lead-capture/software)
- [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
2. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4481 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18804 reviews)
4. [Meritto](https://www.getapp.co.uk/software/2056186/comprehensive-admission-suite) — 4.6/5 (619 reviews)
5. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6993 reviews)

## Reviews

### "Excellent CRM for Lead Management & Sales Automation" — 5.0/5

> **Rudransh** | *29 May 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Kylas Sales CRM is very user-friendly and efficient for managing leads, sales pipelines, and customer communication. The dashboard is clean, easy to navigate, and helps our team track enquiries and follow-ups smoothly. The workflow automation and lead management features are especially helpful for improving productivity.
> 
> **Cons**: Overall, the experience has been very positive. Some advanced customization features could be improved further, but the platform performs very well for daily sales and CRM operations.
> 
> Our overall experience with Kylas Sales CRM has been excellent. It has simplified lead tracking, sales management, and team coordination. The platform is reliable, easy to use, and provides good value for money. It has helped improve response time, organization, and overall sales efficiency.

-----

### "“Efficient and User-Friendly CRM with Room for Mobile Enhancements”" — 4.0/5

> **Akanksha** | *22 September 2025* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: I really liked the intuitive user interface and ease of managing leads and deals. The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly. I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance.
> 
> **Cons**: The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version. Customization options for certain fields and reports could also be a bit more flexible.
> 
> Overall, my experience with Kylas Sales CRM has been positive. It’s user-friendly, helps streamline sales processes, and provides useful insights into team performance. While there are minor areas for improvement, the CRM has definitely helped in organizing leads and boosting productivity.

-----

### "Simple and Effective Sales CRM" — 5.0/5

> **Vinay** | *22 July 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use with a clean interface. Lead management and follow-up reminders help keep sales activities organized. The reports are useful for tracking performance.
> 
> **Cons**: Some advanced features take time to learn, and the mobile app could be smoother. More customization options for reports would be helpful.
> 
> Overall, my experience with Kylas Sales CRM has been positive. It has helped streamline lead management, improve follow-ups, and keep customer information organized. It is a good CRM for small and growing businesses.

-----

### "Worst CRM in Market" — 1.0/5

> **Navath** | *10 February 2025* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: The CRM has worst and there are pros for the kylas
> 
> **Cons**: There are lot of Cons on Kylas CRM

1. The Kylas is worst CRM in among all the CRM in Market 
2. The POC Person has not give correct info about the issue
3. I never refer this CRM to any business
> 
> The Kylas was dead slow and the team has never fix the issue permanently

-----

### "Good Experience" — 4.0/5

> **Naeem** | *20 May 2026* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time. The reporting tools are very helpful for analyzing sales trends and making informed decisions quickly. Another feature I found extremely useful is the bulk lead upload process. It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort. Overall, these features improve productivity, enhance visibility, and make sales management more efficient and streamlined for the entire team.
> 
> **Cons**: What I liked least about Kylas Sales CRM is the workflow and pipeline creation process. It is quite complicated and not very user-friendly, especially for new users who are setting up the system for the first time. Creating stages, automation rules, and conditions requires significant trial and error. Another major challenge is the lack of proper reference materials. There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. Simplifying this feature and providing training resources would greatly improve the overall user experience.
> 
> My overall experience with Kylas Sales CRM has been average. The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve productivity and provide good visibility into sales activities. However, some areas need improvement, particularly workflow and pipeline creation, which can be complex and time-consuming. The lack of detailed user manuals and video tutorials makes implementation and customization more challenging. Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience significantly. Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2052749/kylas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/kylas/> |
| en-AE | <https://www.getapp.ae/software/2052749/kylas> |
| en-AU | <https://www.getapp.com.au/software/2052749/kylas> |
| en-CA | <https://www.getapp.ca/software/2052749/kylas> |
| en-GB | <https://www.getapp.co.uk/software/2052749/kylas> |
| en-IE | <https://www.getapp.ie/software/2052749/kylas> |
| en-NZ | <https://www.getapp.co.nz/software/2052749/kylas> |
| en-SG | <https://www.getapp.sg/software/2052749/kylas> |
| en-ZA | <https://www.getapp.za.com/software/2052749/kylas> |

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