---
description: Learn how Epay Manager can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Epay Manager.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Epay Manager Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [Epay Manager](/software/2053035/epay-manager)

# Epay Manager

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> Epay Manager Powered by OTR Solutions is a web-based back-office automation and carrier payments and billing platform designed specifically for the transportation industry to help freight brokers reduce costs and increase efficiencies of their back-office operations.
> 
> Verdict: Rated **4.7/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Epay Manager

Reduce inaccurate billing and settlement by 99%.

Freight brokers are able to reduce inaccurate billing and settlement by 99% with Epay’s Audit Proof Invoicing system. This game-changing approach to invoice automation and payment processing completely eliminates the need to manage and match documents received via email. Instead, Epay’s Audit Proof Invoicing system relies on the freight broker’s TMS data as the single source of truth which ensures accuracy and mitigates risk. 


Process more invoices, for less cost per load.

Brokers who utilize Epay can expect to process 3-5x the number of invoices per team member and decrease their cost per load by 40-50%. One of the main drivers of this is Epay’s Audit Proof Invoicing system that utilizes expedited POD retrieval. The carrier outreach is triggered upon delivery by the TMS which vastly speeds up document collection and ensures accuracy of the documents submitted. Epay’s newest feature, powered by OTR Solutions, offers users exclusive access to an industry leading homegrown AI driven NLP invoice automation platform. Epay's NLP automation eliminates tedious manual document review and issue spotting by highlighting the exceptions that require human intervention, speeding up processing times and shifting employee focus to true issue resolution. This AI/NLP platform has been refined by millions of invoices, billions in freight spend, and hundreds of thousands of human training hours.


Interactive web-based portal.

Epay’s key feature is its interactive web-based portal which allows a broker and their carrier, factor, and shipper partners to utilize one system for all post-delivery interactions. This vastly improves data accuracy and efficiency of broker’s back-office teams. Epay acts as an external platform where carriers and factors can submit documents, resolve disputes and have unrivaled payment visibility with complete audit trails for all activity. As a web-based portal there is no need to download any app or software to regularly maintain.


Automated carrier onboarding.

Brokers can take advantage of Epay’s automated carrier onboarding. This is a breeze with over 100,000 carrier and factors already utilizing the platform, Epay has found that on average 95% of broker’s carrier partners are already set up with and using Epay.


Plug-and-Play set up with TMS Integrations.

Epay’s comprehensive list of established two-way integrations with major TMS providers and ERP systems means that brokers can utilize plug-and-play automations to begin immediately eliminating duplicative workflows tied to document collection and indexing.


Utilize a system built and refined by industry experts.

Brokers can utilize a system built by people who deeply understand the industry as Epay was designed by experienced fleet owners and freight brokers, who have continuously refined the product to fit the needs of brokerage operations of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 14 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Level One Technologies

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Pricing per transaction, based on volume
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing Portal
- Contact Database
- Customisable Invoices
- Document Management
- Invoice Creation
- Invoice History
- Invoice Processing
- Online Invoicing
- Payment Processing
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Third-Party Integrations

## Integrations (5 total)

- 3G Transportation Management
- Descartes Aljex
- Omnitracs One
- Port TMS
- TMW.Suite

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software)

## Alternatives

1. [Xero](https://www.getapp.co.uk/software/1671/xero) — 4.4/5 (3286 reviews)
2. [PayPal](https://www.getapp.co.uk/software/91263/paypal) — 4.6/5 (26367 reviews)
3. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8429 reviews)
4. [Abby](https://www.getapp.co.uk/software/2062487/abby) — 4.7/5 (604 reviews)
5. [Bookipi](https://www.getapp.co.uk/software/2065456/bookipi) — 4.8/5 (176 reviews)

## Reviews

### "Epay is fantastic" — 5.0/5

> **STACEY** | *16 April 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Epay has made paying carriers and invoicing our customers so much more efficient than what it used to be. I mostly love the audit logs of all activity on each invoice and the ease of communicating with our carriers through the site.
> 
> **Cons**: The only thing I would change is the reporting. You can only pull 3 months of data at a time so if you want data for 6 months, 1 year, etc, then you have to pull the same report multiple times for different time periods.

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### "EPAY Manager Review 2024" — 5.0/5

> **Michelle** | *16 April 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of System
Personable Customer Support
Customizable to fit our changing needs
Carrier Profile Updates \& Annual Notifications
Error Notifications
> 
> **Cons**: There are no Issues I can think of right now
> 
> Amazing group to work with\! They deliver what they say they will deliver and is always available to assist with any questions or updates. The actual system is very easy to navigate even for the non techy and we get great reviews from our carriers that use epay\!

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### "poor program, if you don't use every day  you need to spent time to figure out  how to work" — 1.0/5

> **lilia** | *13 September 2017*
> 
> **Cons**: poor program, if you don't use every day  you need to spent time to figure out  how to work,  and i don't have more to say. even phone number for support that they provided you can not use, you need to know name or extension, when i called  I was not able even to leave voice massage.
> 
> hate this software

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### "Customer Service" — 5.0/5

> **Derryll** | *19 April 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is one of the best I've experienced.
> 
> **Cons**: Nothing negative to say about it. Everything so far has been positive.
> 
> Epay has been the best thing I've done for my business. \[sensitive content hidden\] at Epay has been amazing and has dramatically increased the efficiency of my company.

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### "Epay review 2024" — 5.0/5

> **Wendy** | *16 April 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: functionality, the staff, customer support
> 
> **Cons**: N/A, I do not have anything to say here.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2053035/epay-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/epay-manager/> |
| en-AE | <https://www.getapp.ae/software/2053035/epay-manager> |
| en-AU | <https://www.getapp.com.au/software/2053035/epay-manager> |
| en-CA | <https://www.getapp.ca/software/2053035/epay-manager> |
| en-GB | <https://www.getapp.co.uk/software/2053035/epay-manager> |
| en-IE | <https://www.getapp.ie/software/2053035/epay-manager> |
| en-NZ | <https://www.getapp.co.nz/software/2053035/epay-manager> |
| en-SG | <https://www.getapp.sg/software/2053035/epay-manager> |
| en-ZA | <https://www.getapp.za.com/software/2053035/epay-manager> |

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