--- description: Learn how eClinicalWorks can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for eClinicalWorks. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eClinicalWorks Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/3339/cardiology-emr/software) > [eClinicalWorks](/software/2053767/eclinicalworks) # eClinicalWorks Canonical: https://www.getapp.co.uk/software/2053767/eclinicalworks Page: 1 / 17\ Next: [Next page](https://www.getapp.co.uk/software/2053767/eclinicalworks?page=2) > eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders. > > Verdict: Rated **3.3/5** by 393 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of eClinicalWorks • eClinicalWorks offers a comprehensive, cloud-based EHR that covers every aspect of healthcare for ambulatory practices of every specialty, from the front office through documentation, reporting, billing, and follow-up care. • eClinicalWorks is an industry leader in interoperability, with our PRISMA health information search engine and integrated AI tools making the most complete patient records available to providers at the point of care. • eClinicalWorks is fully integrated with state-of-the-art solutions for ambient listening that save providers thousands of hours each year on clinical documentation, helping to control costs and restore work-life balance. • eClinicalWorks integrates with healow applications and solutions to enable practices to strengthen Patient Engagement, expand patients' access to care, streamline workflows, and help providers meet the challenges of Value-Based Care. • eClinicalWorks is a full healthcare IT partner dedicated to meeting the needs of every customer, from solo providers to enterprise-level organizations, with innovative solutions to improve care quality and safeguard patient safety. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 393 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: eClinicalWorks - **Location**: Indianapolis, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$449.00 - **Pricing model**: Per User - **Pricing Details**: eClinicalWorks offers three main pricing plans: 1. EHR only plan at $449/provider/month with no start-up costs, which includes a range of features such as EMR, patient portal, e-prescribing, and 24x7 support; 2. EHR with Practice Management at $599/provider/month with similar features as the EHR only plan but also includes practice management functionalities; 3. Revenue Cycle Management (RCM) as a Service at 2.9% of practice collections, with various billing services and support included. The pricing plans emphasize no start-up costs, maintenance, 24x7 support, and other added features like disaster recovery solutions and unlimited free webinars/videos. Additional training and implementation fees may apply based on the size of the practice. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounts Receivable - Activity Dashboard - Analytics - Appointment Management - Appointment Scheduling - Charting - Claims Management - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customisable Templates - Decision Support Systems - E-Prescribing - EDI - EHR/EMR Integration - EMR/EHR - Electronic Payments - For Cardiologists - For Dermatologists - For Family Medicine ## Integrations (2 total) - Sunoh - healow Genie ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Cardiology EMR Software](https://www.getapp.co.uk/directory/3339/cardiology-emr/software) ## Related Categories - [Cardiology EMR Software](https://www.getapp.co.uk/directory/3339/cardiology-emr/software) - [Podiatry EMR Software](https://www.getapp.co.uk/directory/3435/podiatry-emr-software/software) - [Speech Recognition Software](https://www.getapp.co.uk/directory/1537/speech-recognition/software) - [Medical Transcription Software](https://www.getapp.co.uk/directory/823/medical-transcription/software) - [OBGYN EMR Software](https://www.getapp.co.uk/directory/3559/ob-gyn-emr-software/software) ## Alternatives 1. [Fusion](https://www.getapp.co.uk/software/108867/fusion) — 4.3/5 (710 reviews) 2. [Alleva](https://www.getapp.co.uk/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [ModMed](https://www.getapp.co.uk/software/116447/ema) — 4.4/5 (363 reviews) 4. [Epic](https://www.getapp.co.uk/software/112769/epiccare-emr) — 4.4/5 (445 reviews) 5. [Tebra](https://www.getapp.co.uk/software/102859/tebra) — 3.9/5 (1352 reviews) ## Reviews ### "What's In Eclinicalworks For You?" — 4.0/5 > **Kerri** | *17 March 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Eclinicalworks is an all inclusive software. I love the fact that you can send messages to staff and track whether or not they have worked and the general way the software works. It has a fax inbox, document box, prescription box, and a great way of tracking progress in all areas. > > **Cons**: I will say there are a couple of downsides to using eclinicalworks but the pluses definitely outweigh the minuses. If you have any issues a ticket must be made and you must await a call back for issues to be resolved, and the billing cannot just be batched at the end of every day and billed, each claim must be touched. But the upside to this is that this eliminates errors as you must look at every claim. It does take a little more time but you have fewer errors. > > Overall our company has been well pleased with Eclinicalworks, it has assisted in helping us know what areas need improvement for reporting, organized in one system tasks for tracking, assisting the provider in knowing what is being billed and received, and just changed the way that things are done in our practice. I do agree there are a few hiccups, but as they change a little each month more and more of those minor problems are worked out. Plus if you encounter an issue you can check their website for knowledge prior to creating a ticket and watch a simple self-explanatory how-to video. ----- ### "20 years of using eCW -- what's it's been like for me" — 5.0/5 > **Joel** | *17 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Their support is outstanding -- prompt, professional, kind people. The software itself makes it possible for a solo doc like me to manage the whole practice by myself. Just very fast and efficient. > > **Cons**: There are still more mouse clicks than I want -- I need to keep my hands on the keyboard when I'm typing -- but they're moving in the right direction every day. I've used eCW for over 20 years. Glad I chose them. > > It's an excellent company with dedicated, ethical people. Their product just gets better, year over year. Good company. ----- ### "Horrible support process" — 1.0/5 > **Chris** | *2 July 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult > > **Cons**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience. > > Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult. ----- ### "Valuable but Challenging: a Student's Experience with eClinical Works" — 5.0/5 > **Verified Reviewer** | *3 April 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: With a simple-to-use interface, eClinicalWorks simplifies patient care, billing, and documentation. Integrating EHR with scheduling and billing tools cuts mistakes and saves time. > > **Cons**: Especially when processing great data sets, the system can be slow at times. Its steep learning curve as well can be difficult for inexperienced people to negotiate deftly. > > Many healthcare operations depend on eClinicalWorks, a thorough and powerful tool for scheduling, billing, patient data management, and other clinical processes. Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance hospital care and administration's efficiency. Still, some difficulties should be taken into account. The system might be sluggish, especially when working with huge data sets or during peak use times, which could irritate one and disturb the flow of work. Furthermore, the platform presents a difficult learning curve. It took me some time to become acquainted with how everything operates, from managing patient records to grasping how billing and scheduling are linked, especially as I am also still gaining knowledge on clinical systems. Notwithstanding, the system is much simpler to use and may save you a lot of time if once you get the hang of it by unifying several functions into one platform. Among the features that really stand out is how electronic health records (EHR) are integrated with scheduling, billing, and clinical documentation. It minimizes mistakes and ambiguity by lowering the need of several systems and guaranteeing that all patient data is stored in one location. Furthermore, eClinicalWorks enables efficient communication among several divisions, therefore increasing general efficiency of operations and the quality of patient experience. Although the speed and learning curve of eClinicalWorks first presented problems, it has turned out to be a very useful tool for improving the daily running of medical practices. It provides a one-size-fits-all solution which simplifies difficult work and promotes improved patient care, for professionals as well as for students. With some practice and patience, it becomes an indispensable resource that adds significant value to the healthcare system. ----- ### "Eclinical Experience" — 5.0/5 > **Verified Reviewer** | *16 May 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: It allows you to personalize the charts and documents the way you want them to be. Also it allows you to look up a patients PMP from the software. > > **Cons**: I don’t think there is anything about this program that I like the least. If I had to pick something it would be not being able to chat amount coworkers in the system. > > I would give this a 10/10. When my old work used this software I enjoyed it so much I wish my new job had it. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.co.uk/software/2053767/eclinicalworks?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2053767/eclinicalworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data