--- description: Learn how eClinicalWorks can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for eClinicalWorks. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eClinicalWorks Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/3339/cardiology-emr/software) > [eClinicalWorks](/software/2053767/eclinicalworks) # eClinicalWorks Canonical: https://www.getapp.co.uk/software/2053767/eclinicalworks Page: 1 / 17\ Next: [Next page](https://www.getapp.co.uk/software/2053767/eclinicalworks?page=2) > eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders. > > Verdict: Rated **3.3/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of eClinicalWorks • eClinicalWorks offers a comprehensive, cloud-based EHR that covers every aspect of healthcare for ambulatory practices of every specialty, from the front office through documentation, reporting, billing, and follow-up care. • eClinicalWorks is an industry leader in interoperability, with our PRISMA health information search engine and integrated AI tools making the most complete patient records available to providers at the point of care. • eClinicalWorks is fully integrated with state-of-the-art solutions for ambient listening that save providers thousands of hours each year on clinical documentation, helping to control costs and restore work-life balance. • eClinicalWorks integrates with healow applications and solutions to enable practices to strengthen Patient Engagement, expand patients' access to care, streamline workflows, and help providers meet the challenges of Value-Based Care. • eClinicalWorks is a full healthcare IT partner dedicated to meeting the needs of every customer, from solo providers to enterprise-level organizations, with innovative solutions to improve care quality and safeguard patient safety. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 395 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: eClinicalWorks - **Location**: Indianapolis, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$449.00 - **Pricing model**: Per User - **Pricing Details**: eClinicalWorks offers three main pricing plans: 1. EHR only plan at $449/provider/month with no start-up costs, which includes a range of features such as EMR, patient portal, e-prescribing, and 24x7 support; 2. EHR with Practice Management at $599/provider/month with similar features as the EHR only plan but also includes practice management functionalities; 3. Revenue Cycle Management (RCM) as a Service at 2.9% of practice collections, with various billing services and support included. The pricing plans emphasize no start-up costs, maintenance, 24x7 support, and other added features like disaster recovery solutions and unlimited free webinars/videos. Additional training and implementation fees may apply based on the size of the practice. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounts Receivable - Activity Dashboard - Analytics - Appointment Management - Appointment Scheduling - Charting - Claims Management - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customisable Templates - Decision Support Systems - E-Prescribing - EDI - EHR/EMR Integration - EMR/EHR - Electronic Payments - For Cardiologists - For Dermatologists - For Family Medicine ## Integrations (2 total) - Sunoh - healow Genie ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Cardiology EMR Software](https://www.getapp.co.uk/directory/3339/cardiology-emr/software) ## Related Categories - [Cardiology EMR Software](https://www.getapp.co.uk/directory/3339/cardiology-emr/software) - [Podiatry EMR Software](https://www.getapp.co.uk/directory/3435/podiatry-emr-software/software) - [Speech Recognition Software](https://www.getapp.co.uk/directory/1537/speech-recognition/software) - [Medical Transcription Software](https://www.getapp.co.uk/directory/823/medical-transcription/software) - [OBGYN EMR Software](https://www.getapp.co.uk/directory/3559/ob-gyn-emr-software/software) ## Alternatives 1. [Fusion](https://www.getapp.co.uk/software/108867/fusion) — 4.3/5 (708 reviews) 2. [Alleva](https://www.getapp.co.uk/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.getapp.co.uk/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.getapp.co.uk/software/116447/ema) — 4.4/5 (363 reviews) 5. [Epic](https://www.getapp.co.uk/software/112769/epiccare-emr) — 4.4/5 (447 reviews) ## Reviews ### "What's In Eclinicalworks For You?" — 4.0/5 > **Kerri** | *17 March 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Eclinicalworks is an all inclusive software. I love the fact that you can send messages to staff and track whether or not they have worked and the general way the software works. It has a fax inbox, document box, prescription box, and a great way of tracking progress in all areas. > > **Cons**: I will say there are a couple of downsides to using eclinicalworks but the pluses definitely outweigh the minuses. If you have any issues a ticket must be made and you must await a call back for issues to be resolved, and the billing cannot just be batched at the end of every day and billed, each claim must be touched. But the upside to this is that this eliminates errors as you must look at every claim. It does take a little more time but you have fewer errors. > > Overall our company has been well pleased with Eclinicalworks, it has assisted in helping us know what areas need improvement for reporting, organized in one system tasks for tracking, assisting the provider in knowing what is being billed and received, and just changed the way that things are done in our practice. I do agree there are a few hiccups, but as they change a little each month more and more of those minor problems are worked out. Plus if you encounter an issue you can check their website for knowledge prior to creating a ticket and watch a simple self-explanatory how-to video. ----- ### "20 years of using eCW -- what's it's been like for me" — 5.0/5 > **Joel** | *17 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Their support is outstanding -- prompt, professional, kind people. The software itself makes it possible for a solo doc like me to manage the whole practice by myself. Just very fast and efficient. > > **Cons**: There are still more mouse clicks than I want -- I need to keep my hands on the keyboard when I'm typing -- but they're moving in the right direction every day. I've used eCW for over 20 years. Glad I chose them. > > It's an excellent company with dedicated, ethical people. Their product just gets better, year over year. Good company. ----- ### "Horrible support process" — 1.0/5 > **Chris** | *2 July 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult > > **Cons**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience. > > Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult. ----- ### "eClinicalWorks - good" — 5.0/5 > **Elizabeth** | *26 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like how there is finally a system in place to communicate with my neurologist with questions about my visit. > > **Cons**: the booking appointment isn't the most user friendly, so i always have to call to make appointments. > > Overall I am just grateful that there is a system in place so I am happy to have this product. It is great\! ----- ### "Great Difficulties Discontinuing Service" — 4.0/5 > **Justin** | *8 August 2023* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: It is a usable EMR that helped productivity and was fairly intuitive > > **Cons**: I delayed writing my review hoping ecw would settle my issue. I’ve been charged even after selling my practice completely last December and after full transitions of ownership am still billed fully\! This is considerable ongoing cost and my issues are:1) In December when I sold out we requested services terminate as the new \[sensitive content hidden\] took over.2) We were given incorrect information we could not cancel due to contract, then we’re told we could have cancelled anytime by clicking a button3) Verified by \[sensitive content hidden\] our ECW contact he sees we requested cancellation after selling back in December and again every month, HE ALSO did screen sharing and confirmed our software lacks “the button” to cancel ecw,4) we are still being billed and cannot cancel\!\!\! > > Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel services. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.co.uk/software/2053767/eclinicalworks?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2053767/eclinicalworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data