--- description: Learn how LIVE Connect can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for LIVE Connect. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LIVE Connect Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/222/shipping/software) > [LIVE Connect](/software/2054363/freight-management-solution) # LIVE Connect Canonical: https://www.getapp.co.uk/software/2054363/freight-management-solution Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2054363/freight-management-solution?page=2) > Banyan Technology is the leading provider of OTR shipping software, delivering end-to-end freight management through LIVE Connect®. Serving as a TMS or API-driven integration, our AI and BI tools optimize Truckload, LTL, Final Mile and Parcel shipping, reducing costs and improving efficiency. > > Verdict: Rated **4.6/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of LIVE Connect Banyan Technology's LIVE Connect® platform offers a comprehensive suite of features designed to optimize over-the-road (OTR) freight management across Truckload (TL), Less-Than-Truckload (LTL), Final Mile and Parcel shipping. By integrating advanced technologies, LIVE Connect enhances operational efficiency, reduces costs and provides real-time visibility throughout the shipping process. Key Benefits of LIVE Connect: Comprehensive Multi-Mode Solutions: LIVE Connect supports all OTR freight management modes, including TL, LTL, Final Mile and Parcel shipping. This versatility allows businesses to manage diverse shipping needs within a single platform, streamlining operations and reducing the complexity associated with using multiple systems. Real-Time Logistics and Visibility: The platform provides instant access to carrier networks, enabling real-time rating, routing adjustments and shipment tracking. Clients can compare rates, select cost-effective routes and monitor shipments at every stage, facilitating proactive supply chain management and ensuring on-time deliveries. Cost-Saving Solutions: With AI-driven insights, LIVE Connect identifies opportunities to reduce freight costs across various shipping modes. Features like automated accessorial verification, predictive pricing and advanced business intelligence tools help businesses achieve significant savings by optimizing operations and improving load utilization rates. Scalable and Flexible Platform: Designed to adapt to the evolving needs of businesses, LIVE Connect offers a scalable and flexible platform that grows with your organization. Its user-friendly interface and customizable features ensure that the platform aligns with specific operational requirements, enhancing user experience and productivity. Enhanced Carrier Connectivity: LIVE Connect boasts more carrier connections than any other provider, offering access to a vast network of carriers across North America. This extensive connectivity ensures broader market coverage and greater flexibility in load booking for all OTR modes, allowing businesses to respond swiftly to market changes and customer demands. Advanced Automation and Efficiency: The platform automates various freight management processes, such as scheduling, dispatching and freight bill auditing. This automation reduces manual intervention, minimizes errors and accelerates workflows, leading to improved operational efficiency and cost reductions. Seamless Integrations: LIVE Connect integrates effortlessly with existing systems, including Transportation Management Systems (TMS), Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS). This seamless integration ensures data consistency and enhances collaboration across different departments and stakeholders. Enhanced Decision-Making with AI and Business Intelligence: The platform’s advanced AI-driven business intelligence suite provides real-time analytics, predictive insights and performance dashboards to empower smarter decision-making. AI capabilities automate data analysis, identify cost-saving opportunities and optimize carrier selection, ensuring continuous operational improvement and strategic planning. Improved Customer Satisfaction: By ensuring timely deliveries, providing accurate tracking information and optimizing shipping routes, LIVE Connect enhances the overall customer experience. Satisfied customers are more likely to remain loyal and recommend services, contributing to business growth and reputation. Dedicated Support and Partnership: Banyan Technology is committed to client success, offering dedicated support and fostering partnerships that focus on flexibility and creativity. This commitment ensures that businesses receive the most beneficial service and support, tailored to their unique needs. Banyan Technology's LIVE Connect platform delivers a robust and innovative solution for OTR freight management. Its comprehensive features, real-time cap ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 8 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Banyan Technology - **Founded**: 2001 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Mexico, United States ## Features - 3PL Management - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Management - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Bills of Lading - Carrier Management - Customer Database - Customer Management - Customer Portal - Customisable Branding - Customisable Reports - Data Import/Export - Delivery Tracking - Dispatch Management ## Integrations (14 total) - BrokerPro Software - Descartes Aljex - Dynamics 365 Business Central - Etrac - Greenscreens.ai - Infios Transportation Management System - JASCI - NetSuite - ProShip - Revenova TMS - ShipHawk - Transfix TMS - Trucker Tools - Warp ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Shipping Software](https://www.getapp.co.uk/directory/222/shipping/software) ## Related Categories - [Shipping Software](https://www.getapp.co.uk/directory/222/shipping/software) - [Logistics Software](https://www.getapp.co.uk/directory/787/logistics/software) - [Freight Software](https://www.getapp.co.uk/directory/218/freight-management/software) - [Supply Chain Management Software](https://www.getapp.co.uk/directory/333/supply-chain-management/software) - [Transportation Management Systems](https://www.getapp.co.uk/directory/805/transportation-management/software) ## Alternatives 1. [PCS TMS](https://www.getapp.co.uk/software/118711/express-tms) — 4.2/5 (237 reviews) 2. [Freightview](https://www.getapp.co.uk/software/100883/freightview) — 4.7/5 (743 reviews) 3. [FreightPOP](https://www.getapp.co.uk/software/110085/freightpop) — 4.7/5 (46 reviews) 4. [MyCarrierTMS](https://www.getapp.co.uk/software/2052872/mycarriertms) — 4.7/5 (108 reviews) 5. [Aptean TOTALogistix TMS](https://www.getapp.co.uk/software/2054594/totalaccess) — 4.6/5 (13 reviews) ## Reviews ### "Great Integration" — 5.0/5 > **Verified Reviewer** | *15 September 2023* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: The integration was seamless. The team was great to work with and very helpful. > > **Cons**: It would be great to digitally negotiate with carriers on the platform. ----- ### "We love Banyan" — 5.0/5 > **Bill** | *3 July 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: We have had a great experience introducing Banyan's load file connectivity to customers for daily LTL scheduling. It simplifies routing, pricing, tracking and reporting. Most of our customers do not have technical support teams, but Banyan's technicians walked them through set-up and made integration easy. > > **Cons**: We are a small player, with just two full-time employees. We are primarily an LTL provider for small to mid-sized shippers. We are being asked to move more TL each year, and look forward to being able to utilize your planned Trucker Tools roll-out. > > It has been great. Our biggest challenge is getting our customer base to utilize more of Banyan's offerings. Banyan allows us to compete with the big players in the industry. ----- ### "A TMS with a lack of service and Utilities" — 4.0/5 > **Simon** | *26 July 2018* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: It did it's work. Worked just fine, our company use it for at least 4 years, so we cannot say it does not work. API linkage and all basics for a TMS > > **Cons**: Service was not that good, no customization, or in a regrattable level Bugs, lot of them, and system went down in most critics times > > Dispatching and tendering loads, quick, but customization and features were too basic ----- ### "TMCO/Andy" — 4.0/5 > **Anthony** | *28 June 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Both API and EDI capabilities. Retrieval of document imaging an "Add Document" along with notes. Our ability to manage invoice flow and reduce paper with note files and status update options.From a larger scope, the ability to link Parcel, LTL and other modes of transportation. This coupled with ERP and ability to comply with our user's systems is very beneficial and progressive.. > > **Cons**: FB Management and ability to pull accurate reporting as related to accounting invoice batch outs. All other items such as auto approvals, and EDI/API live feeds from carriers are excellent. Still in re-write process, but some of the reporting issue may be resolved by Manual Entry update (specific to TMCO) due 8/9/23 roll out.Suggest Bill of Lading Default set ups be saved by user log-in and not by company. > > Has been enjoyable and BAN staff always willing to help. Some communication issues as to what was assumed by us/TMCO and actual product results and applications. Mostly on the FB Management side and reporting updates. ----- ### "Banyan and our LTL product" — 4.0/5 > **Thomas** | *7 July 2023* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Simultaneous LTL carrier API quotes allow us to select carriers and book shipments with them in an efficient and seamless process. It's simply a matter of picking the carrier and then sending an electronic tender to schedule the pick up. > > **Cons**: The JIRA Help Ticket process can be cumbersome at times due to responses not including previous message threads. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2054363/freight-management-solution?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2054363/freight-management-solution) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data