---
description: Learn how Simla.com can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Simla.com.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Simla.com Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/339/lead-management/software) > [Simla.com](/software/2054538/simla-com)

# Simla.com

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> Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots
> 
> Verdict: Rated **4.7/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 32 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simla.com
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$27.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Simla.com offers flexible pricing plans to suit different business needs. The "Basic" plan starts at $27 USD per user per month with annual billing, while the "Professional" plan begins at $40 USD under the same conditions. Both plans include an unlimited customer database, automatic lead saving, free integration with Facebook and Instagram, and access to automation for actions and communications (triggers). They also offer advanced features such as chatbots, an intuitive mobile app, and analytics tools. The "Professional" plan provides additional benefits, including customer segmentation for WhatsApp, email, and SMS campaigns, pre-set marketing tools like abandoned cart recovery, ready-to-use email templates, an AI assistant powered by ChatGPT for sales, efficiency evaluation, and conversation summaries. It also includes access to telephony and catalog management. Both plans come with free chat support and a dedicated account manager for the first month. After that, personalized assistance is available for an additional cost. Additionally, Simla.com offers a 7-day free trial, with no credit card required and no obligations.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belarus, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica and 48 more

## Features

- A/B Testing
- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Autoresponders
- CRM
- Calendar/Reminder System
- Call Centre Management
- Call Recording
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Configurable Workflow

## Integrations (17 total)

- ChatGPT
- FedEx Ship Manager
- Google Calendar
- Instagram
- Mercado Pago
- OpenCart
- PayPal
- PayU
- PrestaShop
- SEUR PRO by DPDgroup
- Shopify
- Siigo
- Stripe
- Telegram
- VTEX

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software)
- [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software)
- [Social CRM Tools](https://www.getapp.co.uk/directory/558/social-crm/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4074 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1754 reviews)
3. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3410 reviews)
4. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1132 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Una solución a nuestro principal problema" — 5.0/5

> **Ricardo** | *6 May 2024* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: La versatilidad de sus funciones y estamos a la espera de la implementación del chatbot diseñado por nosotros para las pruebas piloto.
> 
> **Cons**: Hasta el momento no tenemos disgustos con la solución.

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### "Simla un sistema que te ayuda a gestionar a clientes y atenderlos adecuadamente." — 5.0/5

> **Eduardo** | *15 May 2024* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Me ha gustado la facilidad de uso y la personalización y control que se da con cada cliente.
> 
> **Cons**: Por el momento todo bien.. Sigo conociendo sus capacidades .

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### "Simla es un gran CRM para llevar tu empresa a otro nivel" — 5.0/5

> **Sonia** | *4 October 2023* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: Su versatilidad, facilidad de uso, plataforma amigable, servicio al cliente muy eficiente, estabilidad en el software
> 
> **Cons**: No tengo ninguna queja por el momento, toda ha sido buena experiencia
> 
> Con SIMLA hemos podido llevar a cabo el plan de ir organizando la base de datos de nuestros clientes, mejorar el tiempo de atención de los clientes, integrar las redes sociales para no dejar ningún comentario  o mensaje sin responder y poder escalar a más clientes con anuncios publicitarios

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### "Fácil gestión y buena integracion" — 5.0/5

> **Javier** | *11 October 2022* | Cosmetics | Recommendation rating: 7.0/10
> 
> **Pros**: El soporte inicial y la integración con correos express
> 
> **Cons**: Que a veces tiene errores y fallos y que no hay un análisis de mi situación con sinlanoara poder mejorar el software con mi empresa

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### "Buen CRM" — 5.0/5

> **Johanna** | *12 October 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Es una muy buena herramienta, ayuda a llevar un control centralizado de nuestros clientes. Buen apoyo para customer service
> 
> **Cons**: Cuando ingresa un mensaje desde instagram por historia no se sabe que historia era la que comentan
> 
> Bastante buena, todavía lo tenemos sub utilizado para su potencial pero espero pronto poder aprovecharlo más

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2054538/simla-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/simla-com/> |
| en-AE | <https://www.getapp.ae/software/2054538/simla-com> |
| en-AU | <https://www.getapp.com.au/software/2054538/simla-com> |
| en-CA | <https://www.getapp.ca/software/2054538/simla-com> |
| en-GB | <https://www.getapp.co.uk/software/2054538/simla-com> |
| en-IE | <https://www.getapp.ie/software/2054538/simla-com> |
| en-NZ | <https://www.getapp.co.nz/software/2054538/simla-com> |
| en-SG | <https://www.getapp.sg/software/2054538/simla-com> |
| en-ZA | <https://www.getapp.za.com/software/2054538/simla-com> |
| es | <https://www.getapp.es/software/2054538/simla-com> |
| es-CL | <https://www.getapp.cl/software/2054538/simla-com> |
| es-CO | <https://www.getapp.com.co/software/2054538/simla-com> |
| es-MX | <https://www.getapp.com.mx/software/2054538/simla-com> |

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