---
description: Learn how Kommunicate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Kommunicate.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kommunicate Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Kommunicate](/software/2054999/kommunicate)

# Kommunicate

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> Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.
> 
> Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kommunicate

Resolve customer

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 44 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kommunicate
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: It is based on a number of team members. A 30-day free trial is available. See pricing details below:

Lite: $100/mo; $1000 /yr
Advanced: $200 /mo; $2000 /yr
Enterprise: Please contact Kommunicate for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Communication
- Customer Database
- Customer Support
- Customisable Branding
- Dashboard
- Document Storage
- Email Management
- File Sharing

## Integrations (21 total)

- Agile CRM
- Amazon Lex
- BigCommerce
- ChatGPT
- GoDaddy Website Builder
- Ionic
- Joomla
- Messenger
- Moodle
- Pipedrive
- PrestaShop
- Shopify
- Squarespace
- Telegram
- Weebly

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [AI Agents for Customer Support](https://www.getapp.co.uk/directory/5025/ai-agents-for-customer-support/software)

## Alternatives

1. [Chatbase](https://www.getapp.co.uk/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
3. [ChatGPT](https://www.getapp.co.uk/software/2070494/chatgpt) — 4.4/5 (404 reviews)
4. [Botsonic](https://www.getapp.co.uk/software/2071616/botsonic) — 4.8/5 (81 reviews)
5. [Wati](https://www.getapp.co.uk/software/2068239/wati) — 4.6/5 (207 reviews)

## Reviews

### "The best AI chat" — 5.0/5

> **Verified Reviewer** | *2 March 2020* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Integration with Google Dialogflow and bot assignement.
> 
> **Cons**: The reports are simple, but the team help creating what we need, it's not a real cons.
> 
> The software and the support team works like a charm\! They deliver everything we need to run a chat powered by AI.

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### "Easy and cheap communication suite." — 5.0/5

> **Zoltan** | *21 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It was so easy to get a simple AI assistant rolling with Kommunicate alongside having staff communicating with clients, we used it for a good while.
> 
> **Cons**: The customer support was a bit lacking in my opinion but other than that it was perfect.

-----

### "Kommunicate Product Review" — 4.0/5

> **Shirish** | *5 April 2019* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: It is a really Cool Platform. We were searching for a Platform like this which has a Dashboard for Chats and can also be integrated to various Chatbot Platforms like Dialogflow. As Dialogflow doesn't have a Dashboard of its own where one can see the Chat History based on the users. So kommunicate was very useful in that regard.
> 
> **Cons**: There are still more features which can be added, making it much better. 
Allowing Integrations with more platforms.
More AI based features in the Chat would be great.
Personalization of the Chat with the User.

-----

### "The best AI chat" — 5.0/5

> **Alisha** | *13 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I think that Kommunicate is a powerful and versatile customer service solution. It's simple to set up, the user interface is simple, and it provides a plethora of features that assist organizations streamline customer service. Furthermore, Kommunicate is a good value for money and provides exceptional customer service.
> 
> **Cons**: I didn't like the customer support chatbot option because it was sometimes slow and unresponsive. The user interface might also be modified to make it more user-friendly.

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### "Best chat Software" — 5.0/5

> **Marlon** | *1 September 2020* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It's possible to customize all you can imagine
Software works perfect
Support center always resolves your doubts, effectively and quickly (actually the best I've ever tried)
> 
> **Cons**: Missing whatsapp integration
Missing a resseler layer (many customers inside one customer)

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2054999/kommunicate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kommunicate/> |
| en-AE | <https://www.getapp.ae/software/2054999/kommunicate> |
| en-AU | <https://www.getapp.com.au/software/2054999/kommunicate> |
| en-CA | <https://www.getapp.ca/software/2054999/kommunicate> |
| en-GB | <https://www.getapp.co.uk/software/2054999/kommunicate> |
| en-IE | <https://www.getapp.ie/software/2054999/kommunicate> |
| en-NZ | <https://www.getapp.co.nz/software/2054999/kommunicate> |
| en-SG | <https://www.getapp.sg/software/2054999/kommunicate> |
| en-ZA | <https://www.getapp.za.com/software/2054999/kommunicate> |

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