---
description: Learn how Kommunicate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Kommunicate.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kommunicate Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Kommunicate](/software/2054999/kommunicate)

# Kommunicate

Canonical: https://www.getapp.co.uk/software/2054999/kommunicate

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> Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.
> 
> Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kommunicate

Resolve customer

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 43 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kommunicate
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: It is based on a number of team members. A 30-day free trial is available. See pricing details below:

Lite: $100/mo; $1000 /yr
Advanced: $200 /mo; $2000 /yr
Enterprise: Please contact Kommunicate for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Italian, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Communication
- Customer Database
- Customer Support
- Customisable Branding
- Dashboard
- Document Storage
- Email Management

## Integrations (21 total)

- Agile CRM
- Amazon Lex
- BigCommerce
- ChatGPT
- GoDaddy Website Builder
- Ionic
- Joomla
- Messenger
- Moodle
- Pipedrive
- PrestaShop
- Shopify
- Squarespace
- Telegram
- Weebly

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.co.uk/software/2071295/fathom-1) — 5.0/5 (808 reviews)
2. [UChat](https://www.getapp.co.uk/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Denser AI](https://www.getapp.co.uk/software/2074334/denser-ai) — 5.0/5 (31 reviews)
5. [Freshchat](https://www.getapp.co.uk/software/106095/freshchat) — 4.2/5 (145 reviews)

## Reviews

### "Easy to use" — 5.0/5

> **Tiago** | *1 February 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Very small learning curve to use
Great compatibility
Great money to value
> 
> **Cons**: Some interactions need surveillance to ensure they work properly

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### "Great product" — 5.0/5

> **David** | *7 November 2019* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Support is excellent.
Pricing good
Dialogflow integration 
Monthly updates
> 
> **Cons**: No bad points, just works. We have integrated into several websites and it works really well
> 
> One of the best companies I have dealt with. Very helpful.

-----

### "Kommunicate Product Review" — 4.0/5

> **Shirish** | *5 April 2019* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: It is a really Cool Platform. We were searching for a Platform like this which has a Dashboard for Chats and can also be integrated to various Chatbot Platforms like Dialogflow. As Dialogflow doesn't have a Dashboard of its own where one can see the Chat History based on the users. So kommunicate was very useful in that regard.
> 
> **Cons**: There are still more features which can be added, making it much better. 
Allowing Integrations with more platforms.
More AI based features in the Chat would be great.
Personalization of the Chat with the User.

-----

### "Great simple platform" — 4.0/5

> **Wim** | *5 March 2020* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: A easy to use product that does what it says. Kommunicate can be easily set to work with DialogFlow or other AI providers. It can be used to improve the flow of your web-service-center. The support was always friendly and quick to answer my questions. Great price-value factor.
> 
> **Cons**: No implementation (yet) of Facebook Messenger and Whatsapp.

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### "Unbelievably AWESOME\!" — 5.0/5

> **💥 Steven** | *8 November 2020* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: I came across Kommunicate when I was building a personal website. The tool is extremely easy to configure although it has plenty to offer. Best of it? The support team is ready to answer your questions in a matter of few seconds. If you're still hesitating, get a Kommunicate account and try it for yourself\!
> 
> **Cons**: Nothing really. I didn't experience anything negative.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2054999/kommunicate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kommunicate/> |
| en-AE | <https://www.getapp.ae/software/2054999/kommunicate> |
| en-AU | <https://www.getapp.com.au/software/2054999/kommunicate> |
| en-CA | <https://www.getapp.ca/software/2054999/kommunicate> |
| en-GB | <https://www.getapp.co.uk/software/2054999/kommunicate> |
| en-IE | <https://www.getapp.ie/software/2054999/kommunicate> |
| en-NZ | <https://www.getapp.co.nz/software/2054999/kommunicate> |
| en-SG | <https://www.getapp.sg/software/2054999/kommunicate> |
| en-ZA | <https://www.getapp.za.com/software/2054999/kommunicate> |

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