---
description: Learn how 11Sight can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for 11Sight.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 11Sight Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/3872/ai-sales-assistant/software) > [11Sight](/software/2055056/11sight)

# 11Sight

Canonical: https://www.getapp.co.uk/software/2055056/11sight

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> Cloud-based AI Agent Platform for Call Centers and Customer-Facing Operations.
> 
> Verdict: Rated **4.7/5** by 82 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of 11Sight

\* Provides continuous inbound call coverage including nights, weekends, and holidays, reducing missed calls and hold times without requiring additional staff.
\* Automates appointment scheduling during calls, capturing booking details directly into the dealership's calendar and CRM without manual entry.
\* Routes calls to the correct department or team member based on caller intent, reducing transfers and improving first-contact resolution.
\* Captures and logs lead data from every inbound interaction, ensuring no inquiry is lost due to missed or unanswered calls.
\* Delivers call analytics and reporting dashboards that give managers visibility into volume trends, missed call rates, and appointment conversion.
\* Integrates with existing CRM systems, syncing call and appointment data without requiring duplicate data entry across platforms.
\*Solutions for all touchpoints(all channels)
\*Built for non-technical managers
\*Reliability from day one
\*One platform, any vertical
\*Human + AI, working together

\* Enables website visitors to initiate live video calls with dealership staff instantly, supporting real-time sales and service consultations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 82 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 11Sight

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starting at $12/month/user
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Turkish
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Brand Management
- CRM
- CRM & Sales Stack Integration
- CRM Integration
- Calendar Management
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting

## Integrations (6 total)

- DealerSocket CRM
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- Webex Connect
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [AI Sales Assistant Software](https://www.getapp.co.uk/directory/3872/ai-sales-assistant/software)

## Related Categories

- [AI Sales Assistant Software](https://www.getapp.co.uk/directory/3872/ai-sales-assistant/software)
- [Virtual Assistant Tools](https://www.getapp.co.uk/directory/3844/virtual-assistant/software)
- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [Lead Generation Software](https://www.getapp.co.uk/directory/1047/lead-generation/software)

## Alternatives

1. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews)
3. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (468 reviews)
4. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24219 reviews)
5. [GoTo Connect](https://www.getapp.co.uk/software/103797/GoTo-Connect) — 4.5/5 (671 reviews)

## Reviews

### "Powerful speed to lead solution" — 5.0/5

> **Gab** | *25 May 2023* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The fact that I can talk instantaneously with qualified prospects really helps our sales pipeline and achieve our revenue objectives.
> 
> **Cons**: There's nothing that I dislike about the product in its current state.
> 
> Our no-show's rate was through the roof because prospects wanted to chat with us now, not in the future. Now, we change our processes with 11Sight and we're able to empower our BDR team and close more deals faster

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### "Excellent Execution for Instant Customer Video engagement and Video chats inside the Enterprise" — 5.0/5

> **Verified Reviewer** | *1 June 2023* | Investment Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easy integration with HubSpotRobust, secure solution, does not crash or fail, 100% secure (does not go through a big FAANG server)Switchboard functionality (call hold, call merge, private video chat during a larger video meeting, et.al. that Zoom, Google Meet et.al. do not have)
> 
> **Cons**: Strong potential in the large market of real estate case used (leasing and sales), however the industry's established "phone call/appointment" sales processes are outdated. Graphic user interface/button design could be customized to client organization needs.

-----

### "11 Sight" — 5.0/5

> **Deni** | *24 November 2021* | Wholesale | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use no need to install any software
> 
> **Cons**: Recording is pay for each recording and not many livestream option
> 
> Probably will great in the future, hope the founder improve the product to be more mature

-----

### "A great alternative to Zoom\!" — 4.0/5

> **Verified Reviewer** | *21 January 2022* | Professional Training & Coaching | Recommendation rating: 9.0/10
> 
> **Pros**: One click link option
eLine link to your email so that people can reach you directly from their email client
> 
> **Cons**: Limited options to brand and customise to match you own branding – but stability and ease of use is my main priority so I can live with the 11sight branding.
Recording is pay per recording
> 
> I was paying high yearly fees for other video conference tools – 11sight has matched their capability as a much cheaper (yet still maintaining high quality video) option. I can still share videos directly easily, send one click links and have the interaction and reponse tools similar to zoom. The iOS app also makes it easy to schedule and join meetings on the go\!

-----

### "Get multiple way connections in just with a click" — 5.0/5

> **Verified Reviewer** | *8 July 2021* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: ElevenSight lets me get multiple ways of connections with my clients in just with a click.
> 
> **Cons**: The setting for scheduled meeting with client still have room to do it better.
> 
> ElevenSight lets me to get connection with my client using many ways on different channels.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2055056/11sight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/11sight/> |
| en-AE | <https://www.getapp.ae/software/2055056/11sight> |
| en-AU | <https://www.getapp.com.au/software/2055056/11sight> |
| en-CA | <https://www.getapp.ca/software/2055056/11sight> |
| en-GB | <https://www.getapp.co.uk/software/2055056/11sight> |
| en-IE | <https://www.getapp.ie/software/2055056/11sight> |
| en-NZ | <https://www.getapp.co.nz/software/2055056/11sight> |
| en-SG | <https://www.getapp.sg/software/2055056/11sight> |
| en-ZA | <https://www.getapp.za.com/software/2055056/11sight> |

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