---
description: Learn how Loox can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Loox.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Loox Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Loox](/software/2056420/loox)

# Loox

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> Loox is a full-featured product review tool that automates the collection of customer reviews, photos, and videos for brands of all sizes and shows them beautifully.
> 
> Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Loox

\- Loox gathers authentic product reviews by using smart and customizable review request emails.&#10;- Schedule by delivery time or order status&#10;- Offer a discount for photo / video reviews&#10;- Send review request reminders&#10;- Send review requests up to 3 months back upon install&#10;- Loox’s Shopify reviews app provides merchants with eye-catching widgets for showcasing their happy customer content.&#10;- Galleries in list/grid layout, product review carousels, review popups, and a reviews sidebar&#10;- Customizable to match your brand&#10;- Post-review \&amp; post-purchase referral requests&#10;- Next-purchase discount codes for photo and video reviews&#10;- Drive brand discovery via social media \&amp; Google Shopping&#10;- A simple interface to configure and manage the app&#10;- No technical knowledge needed&#10;- World-class support available to answer you 24/7&#10;- A CDN (content delivery network) to serve all scripts and photos in milliseconds&#10;- Only starts loading after the page is fully loaded

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 16 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loox Online
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Various plans available
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Customer Experience Management
- Customisable Branding
- Dashboard
- Data Import/Export
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring

## Integrations (6 total)

- Google Ads
- Klaviyo
- LoyaltyLion
- Omnisend
- Shopify
- Shopify Plus

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.getapp.co.uk/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.co.uk/directory/575/feedback-and-reviews-management/software)
- [Reputation Management Software](https://www.getapp.co.uk/directory/873/reputation-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.getapp.co.uk/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
2. [Okendo](https://www.getapp.co.uk/software/2035751/okendo) — 4.9/5 (223 reviews)
3. [Trustpilot](https://www.getapp.co.uk/software/113149/trustpilot) — 4.5/5 (1202 reviews)
4. [TrueReview](https://www.getapp.co.uk/software/2043135/truereview) — 5.0/5 (150 reviews)
5. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (702 reviews)

## Reviews

### "Loox is a solid all arounder" — 5.0/5

> **Justin** | *16 June 2023* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: One of the features I like the most about loox was how well integrated it was, although now I think it has taken a little bit of a backseat to some of the other review platforms out there in that regard
> 
> **Cons**: My least liked thing about loox is that If you have previous reviews it wasn't as easy to change over to this software as it was with other ones A lot of them are able to go into some sort of generic import template but I didn't find that to be quite as simple with this one as it was with others and in fact I did not even import any of my old reviews
> 
> overall I think it was a great platform, it just did not exactly fit what I was looking for so I did prefer other options. I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options

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### "The Only Social Proof App You Will Ever Need" — 5.0/5

> **Sergio** | *26 March 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to import genuine product reviews with photos for your Shopify store\! To help set up social proof on your webstore and improve credibility and trust.
> 
> **Cons**: They do not offer a free plan, and they do not easily integrate or embed within all themes, especially on the product description page; I was finding it hard to replace Loox's imported reviews within the existing section of my product reviews on the product page.

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### "Solid review platform" — 4.0/5

> **Marcus** | *5 September 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and not too complicated like a lot of other apps.
> 
> **Cons**: Need more customizations. It’s pretty much made as “one size fits all” which is good enough for most businesses but as you grow, you might want to make it more custom.
> 
> Good but can be better. Need to make it more customizable.

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### "Good to use" — 5.0/5

> **Vickie** | *14 April 2022* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support is excellent they set the whole thing up for me
> 
> **Cons**: Can't think of anything the whole package is good
> 
> Very good would recommend

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### "App every store needs" — 5.0/5

> **Gabriel Stefkov** | *12 August 2023* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: Having the opportunity to import reviews, mange them, get them on time is crucial. All this increase the liv our clients and their satisfaction\!
> 
> **Cons**: None, everything is great and easy to navigate\!

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2056420/loox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2056420/loox> |
| de-AT | <https://www.getapp.at/software/2056420/loox> |
| en | <https://www.getapp.com/marketing-software/a/loox/> |
| en-AE | <https://www.getapp.ae/software/2056420/loox> |
| en-AU | <https://www.getapp.com.au/software/2056420/loox> |
| en-CA | <https://www.getapp.ca/software/2056420/loox> |
| en-GB | <https://www.getapp.co.uk/software/2056420/loox> |
| en-IE | <https://www.getapp.ie/software/2056420/loox> |
| en-NZ | <https://www.getapp.co.nz/software/2056420/loox> |
| en-SG | <https://www.getapp.sg/software/2056420/loox> |
| en-ZA | <https://www.getapp.za.com/software/2056420/loox> |

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