---
description: Learn how Dynamics 365 Customer Voice can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Dynamics 365 Customer Voice.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dynamics 365 Customer Voice Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Dynamics 365 Customer Voice](/software/2056447/microsoft-dynamics-365-customer-voice)

# Dynamics 365 Customer Voice

Canonical: https://www.getapp.co.uk/software/2056447/microsoft-dynamics-365-customer-voice

> Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: More information on prices can be obtained directly from the supplier.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Australia, Austria, China, Czechia, Denmark, Finland, France, Germany, Greece, Israel, Italy, Netherlands, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Thailand, Türkiye and 2 more

## Features

- Feedback Management
- Performance Metrics
- Survey/Poll Management

## Support Options

- Email/Help Desk

## Category

- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [ReputationStacker](https://www.getapp.co.uk/software/2071031/reputationstacker) — 4.9/5 (43 reviews)
4. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (180 reviews)
5. [SurveyMonkey](https://www.getapp.co.uk/software/2371/surveymonkey) — 4.6/5 (10427 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2056447/microsoft-dynamics-365-customer-voice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/microsoft-dynamics-365-customer-voice/> |
| en-AE | <https://www.getapp.ae/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-AU | <https://www.getapp.com.au/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-CA | <https://www.getapp.ca/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-GB | <https://www.getapp.co.uk/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-IE | <https://www.getapp.ie/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-NZ | <https://www.getapp.co.nz/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-SG | <https://www.getapp.sg/software/2056447/microsoft-dynamics-365-customer-voice> |
| en-ZA | <https://www.getapp.za.com/software/2056447/microsoft-dynamics-365-customer-voice> |
| pt | <https://www.getapp.com.br/software/2056447/microsoft-dynamics-365-customer-voice> |
| pt-PT | <https://www.getapp.pt/software/2056447/microsoft-dynamics-365-customer-voice> |

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