---
description: Learn how Collaborate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Collaborate.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Collaborate Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Reporting Tools](/directory/931/analytics-reporting/software) > [Collaborate](/software/2056605/collaborate)

# Collaborate

Canonical: https://www.getapp.co.uk/software/2056605/collaborate

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> Collaborate is a case management software for victim services, youth programs, family centers, and more. It's used by non-profits and municipal agencies to streamline data collection and reporting, from basic demographics to complex funder reports.
> 
> Verdict: Rated **4.6/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Collaborate

\- Keeps sensitive client data secure and audit-ready with a HIPAA-compliant, web-based platform purpose-built for non-profits and social services agencies.
- Cuts duplicate data entry by letting Hotline Intakes convert directly into full case records as a case develops.
- Streamlines cross-program coordination with a Referral Module that manages internal and external referrals in one place.
- Uses AI-powered reporting to analyze every field of case data and generate in-depth presentations and funder reports in moments — work that previously took hours, if not days.
- Adapts to how your agency actually works with optional modules (Document Queue, Document Templates) and Collaborate for Networks for secure multi-organization data sharing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 46 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Network Ninja
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Escalation
- Appointment Management
- Assessment Management
- Attendance Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Case Management
- Case Notes
- Certification & Licensing
- Child Welfare Management
- Client Management
- Client Portal
- Collaboration Tools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Reporting Tools](https://www.getapp.co.uk/directory/931/analytics-reporting/software)

## Related Categories

- [Reporting Tools](https://www.getapp.co.uk/directory/931/analytics-reporting/software)
- [Data Analysis Software](https://www.getapp.co.uk/directory/1129/data-analysis/software)
- [Document Generation Software](https://www.getapp.co.uk/directory/1555/document-generation/software)
- [Human Services Software](https://www.getapp.co.uk/directory/1173/human-services/software)
- [Social Work Case Management Software](https://www.getapp.co.uk/directory/1527/social-work-case-management/software)

## Alternatives

1. [CharityTracker](https://www.getapp.co.uk/software/108757/charitytracker) — 4.5/5 (1063 reviews)
2. [Sumac](https://www.getapp.co.uk/software/9440/sumac) — 4.4/5 (132 reviews)
3. [Astalty](https://www.getapp.co.uk/software/2084846/astalty) — 4.8/5 (200 reviews)
4. [My Junna](https://www.getapp.co.uk/software/2051766/junna-care) — 4.8/5 (39 reviews)
5. [Casebook](https://www.getapp.co.uk/software/134051/casebook-platform) — 4.2/5 (86 reviews)

## Reviews

### "Collaborate" — 5.0/5

> **Cheyanne** | *5 February 2025* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use. Stores all information in a clear, concise manner that is easy to review
> 
> **Cons**: Reports do not always pull numbers consistently
> 
> Strong database for storing information with ease of use

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### "Collaborate Review" — 5.0/5

> **Kylen** | *19 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use and how accessible it is.
> 
> **Cons**: When marking disclosures, some of the options for disclosures vs allegations do not match
> 
> This is the best program for our CAC. We love how easy it is to use and track our numbers.

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### "Customized version of Collaborate" — 4.0/5

> **Danielle** | *13 March 2023* | Leisure, Travel & Tourism | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use, reporting and technical support
> 
> **Cons**: The layout of the case notes can make it difficult to search and/or review a case for specific information
> 
> My experience has been good overall

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### "Not so great for multiple agencies" — 4.0/5

> **Elizabeth** | *13 November 2024* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: Customizable to specific program needs and parameters.
> 
> **Cons**: Difficult to make reports if there are many items with slight variations in names.
> 
> I think Collaborate is a fine tool. I also believe my organization has way too many different categories for basically the same services.

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### "Easy to use" — 5.0/5

> **Willow** | *19 November 2024* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: Reporting is very customizable for our needs.
> 
> **Cons**: Not necessarily designed for the type of agency we are.
> 
> Positive, easy to use and train staff to use.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2056605/collaborate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/government-social-services-software/a/collaborate/> |
| en-AE | <https://www.getapp.ae/software/2056605/collaborate> |
| en-AU | <https://www.getapp.com.au/software/2056605/collaborate> |
| en-CA | <https://www.getapp.ca/software/2056605/collaborate> |
| en-GB | <https://www.getapp.co.uk/software/2056605/collaborate> |
| en-IE | <https://www.getapp.ie/software/2056605/collaborate> |
| en-NZ | <https://www.getapp.co.nz/software/2056605/collaborate> |
| en-SG | <https://www.getapp.sg/software/2056605/collaborate> |
| en-ZA | <https://www.getapp.za.com/software/2056605/collaborate> |
| pt | <https://www.getapp.com.br/software/2056605/collaborate> |
| pt-PT | <https://www.getapp.pt/software/2056605/collaborate> |

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