---
description: Learn how Orlo can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Orlo.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Orlo Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Orlo](/software/2056608/orlo)

# Orlo

Canonical: https://www.getapp.co.uk/software/2056608/orlo

> Orlo is an AI-enabled software designed to help businesses streamline marketing engagement, social listening, and performance analytics operations via a unified platform. It enables marketing and customer service professionals to enhance the company’s reputation and improve
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Orlo

Customer Service&#10;The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.&#10;&#10;- Marketing Engagement&#10;Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time. &#10; &#10;- Orlo Insights&#10;With customer interactions flooding in through countless digital channels, extracting actionable insight from reams of data has felt almost impossible - until now. The next generation of social listening has arrived\! Ready to listen, understand and act? Let Orlo's new AI-powered Insights suite help you manage your brand reputation, improve customer experience and boost customer engagement in real-time. &#10; &#10;- Performance Analytics&#10;With a suite of fully customisable, powerful reports, our Performance Analytics solution allows you to understand how you're doing in an instant. Monitor the metrics that matter in real-time to gain an understanding of the impact your marketing and customer service efforts are having right now, compared to month on month, and year on year so you can do more of what works.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orlo
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Please contact Orlo for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Guernsey, Isle of Man, Jersey, Spain, United Kingdom

## Features

- @mentions
- A/B Testing
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Audience Analytics
- Audience Engagement
- Automated Publishing
- Automated Scheduling
- Brand Tracking
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Competitor Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Media Marketing Tools](https://www.getapp.co.uk/directory/104/social-media/software)

## Related Categories

- [Social Media Marketing Tools](https://www.getapp.co.uk/directory/104/social-media/software)
- [Social Media Management Tools](https://www.getapp.co.uk/directory/927/social-media-management/software)
- [Social Listening Tools](https://www.getapp.co.uk/directory/3833/social-listening-tools/software)

## Alternatives

1. [Vista Social](https://www.getapp.co.uk/software/2063649/vista-social) — 4.9/5 (890 reviews)
2. [Publer](https://www.getapp.co.uk/software/2051844/publer) — 4.8/5 (900 reviews)
3. [Instagram](https://www.getapp.co.uk/software/107131/instagram) — 4.7/5 (5144 reviews)
4. [Zoho Social](https://www.getapp.co.uk/software/102087/zoho-social) — 4.7/5 (3388 reviews)
5. [Sked Social](https://www.getapp.co.uk/software/2035567/sked-social) — 4.4/5 (77 reviews)

## Reviews

### "Orlo Tries Hard, But Can't Beat the Competitors." — 4.0/5

> **Katie** | *15 May 2019* | Mechanical or Industrial Engineering | Recommendation rating: 6.0/10
> 
> **Pros**: Orlo is our global, enterprise-level social media tool. It's a very convenient system in regards to segmenting based on country and specific business division - so each country (while being able to see each others' posts), can live and breathe in our "own" platform. It's very easy to use, both in drafting posts and in scheduling them. There are also options in how you'd like to view your content calendar, and you have the option of making sure content gets approved before scheduling\!
> 
> **Cons**: Orlo isn't a very robust tool, and isn't very good at anything other than publishing, scheduling, and viewing your social posts. The marketing analytics aren't very good (numbers are always super off compared to when you log into each social platform itself), the Help Team is extremely slow at getting back to you (and when they do get back to you, it's a link to an article), and there are very few Q\&amp;A sections available for working through problems yourself.
> 
> Our company needed a global social media planning tool, and decided that Orlo would be the best option. Again, being to segment our own country's posts is terrific - but it doesn't have the breadth of tools available in Hootsuite or other competitors.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2056608/orlo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/orlo/> |
| en-AE | <https://www.getapp.ae/software/2056608/orlo> |
| en-AU | <https://www.getapp.com.au/software/2056608/orlo> |
| en-CA | <https://www.getapp.ca/software/2056608/orlo> |
| en-GB | <https://www.getapp.co.uk/software/2056608/orlo> |
| en-IE | <https://www.getapp.ie/software/2056608/orlo> |
| en-NZ | <https://www.getapp.co.nz/software/2056608/orlo> |
| en-SG | <https://www.getapp.sg/software/2056608/orlo> |
| en-ZA | <https://www.getapp.za.com/software/2056608/orlo> |

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