About Orlo

Orlo is an artificial intelligence (AI)-enabled software designed to help businesses streamline marketing engagement, social listening, and performance analytics operations via a unified platform. It enables marketing and customer service professionals to enhance the company’s reputation and improve customer experience processes.

The application allows professionals to handle customer interactions through social media platforms, live chat, WhatsApp, or text messages. It offers a host of features such as activity tracking, automated alerts, approval process control, automated scheduling, brand tracking, calendar management, campaign analytics, collaboration, multi-channel management, campaign management, post scheduling, and more. Orlo also lets administrators engage with the audience, create custom posts, maintain a content calendar, and manage content with targeted paid advertising using the content generator module.

Orlo facilitates integration with several third-party customer relationship management (CRM) platforms, enabling businesses to push and pull data across systems. It allows employees to track customer interactions, generate custom reports, conduct sentiment analysis, and synchronize data.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United Kingdom

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Orlo Software - Orlo home
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Orlo Software - Orlo home

Features

Total features of Orlo: 40

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Collaboration Tools
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customisable Reports
  • Data Visualisation
  • Engagement Tracking
  • Filtering
  • Keyword Filtering
  • Keyword Tracking
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Post Scheduling
  • Reporting & Statistics
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Trend Analysis
  • Visual Analytics

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Reviews

Overall rating

4 /5
(1)
Value for Money
3/5
Features
3/5
Ease of Use
4/5
Customer Support
2/5

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Showing 1 review
Katie F.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Orlo Tries Hard, But Can't Beat the Competitors.

Reviewed on 15/05/2019

Our company needed a global social media planning tool, and decided that Orlo would be the best...

Our company needed a global social media planning tool, and decided that Orlo would be the best option. Again, being to segment our own country's posts is terrific - but it doesn't have the breadth of tools available in Hootsuite or other competitors.

Pros

Orlo is our global, enterprise-level social media tool. It's a very convenient system in regards to segmenting based on country and specific business division - so each country (while being able to see each others' posts), can live and breathe in our "own" platform. It's very easy to use, both in drafting posts and in scheduling them. There are also options in how you'd like to view your content calendar, and you have the option of making sure content gets approved before scheduling!

Cons

Orlo isn't a very robust tool, and isn't very good at anything other than publishing, scheduling, and viewing your social posts. The marketing analytics aren't very good (numbers are always super off compared to when you log into each social platform itself), the Help Team is extremely slow at getting back to you (and when they do get back to you, it's a link to an article), and there are very few Q&A sections available for working through problems yourself.

Orlo FAQs

Below are some frequently asked questions for Orlo.

Orlo offers the following pricing plans:

Please contact Orlo for pricing details.

Orlo has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

Orlo supports the following languages:

English

Orlo supports the following devices:

We do not have any information about what integrations Orlo has

Orlo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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