About RapidStart CRM

RapidStart CRM is a model-driven power application that runs on Microsoft's Dataverse, the same platform that Dynamics 365 is built on. As an application built on the Microsoft platform, RapidStart CRM benefits from deep integration with other Microsoft products like Outlook, Excel, Word, Teams, and SharePoint. RapidStart CRM is subject to the same Microsoft Active Directory security infrastructure.
RapidStart CRM provides teams with a ready-to-use data model for sales and service, including accounts, prospects, contacts, opportunities, and cases.

The primary feature of RapidStart CRM is its ease of use. It was purpose-built for Rapid Adoption and includes many features to achieve that goal. RapidStart CRM is a starting point for a much more advanced solution to the specific needs of many customers. The software is directly connected to all of the Microsoft Power Platform, including Power Automate, Power BI, Power Virtual Agents, Power Portals, A.I., and much more.

Pricing starting from:

US$0.01/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of RapidStart CRM

Simple to Use
Runs on Microsoft Cloud
Easy to Customize
Addons Available to expand Capabilities
Natively Connects to your Microsoft Products
Runs on a $5 Microsoft License
Project Management Addon Available
Field Service Addon Available

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Antigua & Barbuda, Anguilla, Albania, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Barbados, Belgium, Bermuda, Bolivia, Brazil, Bahamas, Belarus, Belize, Canada, Switzerland, Cook Islands, Chile, Cameroon, Colombia, Costa Rica, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Egypt, Spain, Finland, Fiji, Falkland Islands, Faroe Islands, France, United Kingdom, French Guiana, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Guyana, Honduras, Haiti, Hungary, Ireland, Israel, Isle of Man, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, St Kitts & Nevis, Kuwait, Cayman Islands, St Lucia, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St Martin, Marshall Islands, North Macedonia, Northern Mariana Islands, Martinique, Montserrat, Malta, Mexico, Norfolk Island, Nigeria, Netherlands, Norway, New Zealand, Panama, Peru, Poland, St Pierre & Miquelon, Puerto Rico, Paraguay, Romania, Serbia, Saudi Arabia, Solomon Islands, Sweden, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Suriname, Turks & Caicos Islands, Turkey, Trinidad & Tobago, Ukraine, Uganda, United States, Uruguay, Vatican City, St Vincent & the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, South Africa

Supported Languages

Arabic, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Pricing starting from:

US$0.01/month

  • Free Version
  • Free Trial
  • Subscription

Images

RapidStart CRM Software - Multiple Customizable Dashboards
RapidStart CRM Software - Customizable List Views for all Tables
RapidStart CRM Software - Customizable Forms for all Tables
RapidStart CRM Software - Complete In-App Documentation
RapidStart CRM Software - Activity Timelines for All Records
View 6 more
RapidStart CRM video
RapidStart CRM Software - Multiple Customizable Dashboards
RapidStart CRM Software - Customizable List Views for all Tables
RapidStart CRM Software - Customizable Forms for all Tables
RapidStart CRM Software - Complete In-App Documentation
RapidStart CRM Software - Activity Timelines for All Records

Features

Total features of RapidStart CRM: 125

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Synchronisation
  • Dispatch Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Sharing
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • Historical Reporting
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multiple Projects
  • Opportunity Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Prioritisation
  • Process/Workflow Automation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Revenue Management
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Service History
  • Shared Contacts
  • Source Tracking
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Web Forms
  • Web-based Deployment
  • Work Order Management
  • Workflow Management

Alternatives

Dynamics 365 Business Central

3.7
#1 Alternative to RapidStart CRM
Microsoft Dynamics 365 Business Central, formerly Dynamics NAV, is an enterprise resource planning (ERP) solution for...

noCRM.io

4.5
#2 Alternative to RapidStart CRM
noCRM.io is a lead management software designed to eliminate the distractions of a standard CRM and help salespeople...

Salesforce Sales Cloud

4.4
#3 Alternative to RapidStart CRM
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Zoho CRM

4.3
#4 Alternative to RapidStart CRM
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Reviews

Overall rating

4.8 /5
(5)
Value for Money
5/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.7/5

Already have RapidStart CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 5
John D.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM in the world, and it runs entirely on Microsoft

Reviewed on 21/04/2022

Excellent. Product is amazing, customer service is fantastic. Let the team at Rapid Start CRM do...

Excellent. Product is amazing, customer service is fantastic. Let the team at Rapid Start CRM do your deployment for you. The cost is minimal and your team will be up and running with a world class CRM solution the same day!

Pros

Full Microsoft 365 / Dynamics integration. You can literally customize Rapid Start CRM to do anything in a matter of minutes by leveraging your Microsoft 365 / Dataverse / Azure capabilities.

Cons

It is hard to complain. This is the perhaps the number one most important and useful software product / service a small to medium business can deploy.

Reasons for Choosing RapidStart CRM

Needed full Microsoft 365 / Dynamics / Dataverse integration.

Switched From

SuiteCRM

Reasons for Switching to RapidStart CRM

Cost, ease of deployment, rich feature set.

Response from Forceworks

Thanks a lot! We Appreciate that you Appreciate :)

Murat A.
Overall rating
  • Industry: Machinery
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Free CRM Option

Reviewed on 20/04/2022

Pros

Integration with current database and outlook were very easy.

Cons

Task assignment and management features are not that easy.

Alternatives Considered

Zoho CRM and noCRM.io

Reasons for Choosing RapidStart CRM

This program is ready to be implemented.

Switched From

Microsoft Access

Reasons for Switching to RapidStart CRM

Best free CRM option so far.

Response from Forceworks

Thanks for your review! We will look to clarify or enhance the documentation around Task assignment and management features.

Johan S.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Moving from Sales Professional

Reviewed on 21/04/2022

So far all good, some fields need to be changed as they have different references compared to Sales...

So far all good, some fields need to be changed as they have different references compared to Sales Professional

Pros

It is a good and reduced version of sales professional dynamics. I appreciate that the SW uses at least some UI Elements.

Cons

The german translation has some bugs, even it is still usable, no problem

Response from Forceworks

Thanks for your feedback. For any translation issues, you can submit them on the bug report in the RapidStart Settings app, and we can get them corrected. The differences from Sales Professional were intentional and by-design to make the app easier to use. Feedback appreciated!

Eoin C.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Still don't know what I'm doing but I'm using Dynamics

Reviewed on 04/05/2022

I initially adopted all of RapidCRM and then scaled back to the original OOTB experience for the...

I initially adopted all of RapidCRM and then scaled back to the original OOTB experience for the pieces where I needed more detail.

Pros

I was able to ignore the noise about leads which I did not need if they weren't real. RapidCRM cut to the chase for the most important information to capture up front and then I use the Dynamics365 product ootb experience for contacts and tracking opportunities and sales.

Cons

I needed features beyond RapidCRM (EG competitor analysis) simple approach for some things.

Response from Forceworks

We built RapidStart CRM for people "Who don't know what they are doing" :)

Thanks for your review!

Kyle C.
Overall rating
  • Industry: Oil & Energy
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Small Business Alternative

Reviewed on 03/05/2022

We needed a niche business solution that was not starting from scratch and not paying too much for...

We needed a niche business solution that was not starting from scratch and not paying too much for a CRM that was too powerful and over-built. RapidStart was a great head start to building a Power App from scratch.

Pros

We were overwhelmed by the costly, pre-built, and industry-specific features that other out-of-the-box solutions provide. RapidStart was FREE and provided a simplistic starting place to build out a custom CRM solution to meet our specific needs.

Cons

There are a few times where the managed solution has not allowed me to customize or access something, but I understand why you have those tables locked down.

Response from Forceworks

Thanks for your kind words. Please let us know which tables you found locked. Our intention is that it is 100% customizable.

Showing 5 reviews of 5 Read all reviews

RapidStart CRM FAQs

Below are some frequently asked questions for RapidStart CRM.

RapidStart CRM offers the following pricing plans:

The Core RapidStart CRM App is Free, Project Management or Field Service Addons are each $10 USD/PUPM

RapidStart CRM has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001+

RapidStart CRM supports the following languages:

Arabic, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

RapidStart CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RapidStart CRM integrates with the following applications:

Acumatica, Basecamp, Blackbaud TeamRaiser, Cognito Forms, DocuSign, Dropbox Business, Dynamics 365, Dynamics 365 Business Central, Dynamics 365 Customer Insights, Dynamics 365 Marketing, Dynamics 365 Sales, Eventbrite, Experian Email Verification, FreshBooks, Freshdesk, GoToWebinar, Google Maps, Gravity Forms, Jira, Mailchimp, Microsoft Excel, Microsoft Forms, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, OneDrive, QuickBooks, ServiceNow, SharePoint Connector, Slack, Smartsheet, Stripe, SurveyMonkey, Trello, Twilio, Twitter, Webex, Zendesk, emfluence Marketing Platform

RapidStart CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories

See all software categories found for RapidStart CRM.