About ServiceOS

ServiceOS is designed for your services business needs to develop and grow. It takes over all the operational work of your business, distributes the job to your most suitable specialists, and makes sure that your customers enjoy every step of the process. Everything is automated and improved, from booking and payment of the service, through tracking the location of the specialist and the progress of the service, to invoicing and receiving feedback. Whatever operations have taken you valuable time before, ServiceOS covers them and makes them better.

Pricing starting from:

£19.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ServiceOS

Your business is only as efficient as the platform it operates on. ServiceOS offers a suite of features designed to help you run your operations.

From crew management and job scheduling, to invoicing and payments. We have the industry experience to help you take your business to the next level.

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With your crews and professionals on the go, ServiceOS tracks their movement through GPS and shows you their exact location. This gives you more control over your fleet and professionals. The system monitors their reporting in real time and makes all necessary adjustments, saving you time and money.

Offering one of the best field service management software systems in the UK, ServiceOS helps you optimize your business profitability, your team’s productivity, field team efficiency, and your customers’ experience.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Ireland, United Kingdom, United States

Supported Languages

English

Pricing starting from:

£19.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

ServiceOS Software - ServiceOS - Field management software
ServiceOS Software - ServiceOS - Online booking system
ServiceOS Software - ServiceOS - GPS tracking of teams and jobs
ServiceOS Software - ServiceOS - Automated messages and notifications
ServiceOS Software - ServiceOS - Easy tipping of the professionals
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ServiceOS video
ServiceOS Software - ServiceOS - Field management software
ServiceOS Software - ServiceOS - Online booking system
ServiceOS Software - ServiceOS - GPS tracking of teams and jobs
ServiceOS Software - ServiceOS - Automated messages and notifications
ServiceOS Software - ServiceOS - Easy tipping of the professionals

Features

Total features of ServiceOS: 116

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Communications Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Scheduling
  • File Storage
  • Financial Management
  • For Handyman Industry
  • For Lawn Care
  • For Plumbing Industry
  • GPS
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Inspection Checklists
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Route Optimisation
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Social Media Integration
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

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Solve CRM

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Reviews

Overall rating

5.0 /5
(24)
Value for Money
4.9/5
Features
4.9/5
Ease of Use
4.8/5
Customer Support
5/5

Already have ServiceOS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 24
Denitsa
Denitsa
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ServiceOS makes the work process simple

Reviewed on 18/10/2022

I can not imagine the working process with any other system. ServiceOS has everything that the...

I can not imagine the working process with any other system. ServiceOS has everything that the company needs to ensure a smooth working process and user-friendly experience for everybody - the agents, managers & operatives performing the service

Pros

Monitoring of the results live
Easy booking process with real-time availability of the teams&operatives
Comparison of the results
Easy search in a database of millions of clients

Cons

Small changes regarding the booking forms that could be improved in order to prevent some manual processes

Boyan
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best platform to support your business

Reviewed on 11/01/2024

I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations...

I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations and improvements in the beginning. Now I have everything I nee for my business in one place and don't need to use multiple platforms., One business - one platform

Pros

User friendly. The system navigates you logically and you start using it right away. Great for schedule optimization. Clients communication even with the after booking process is easy to combine the efforts of multiple stakeholders.

Cons

There is nothing I don't like, but looking for new features still

Lucy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Wise Sage Wellbeing

Reviewed on 16/10/2023

Great customer service when I could get through to [sensitive content hidden]
and the team. very...

Great customer service when I could get through to [sensitive content hidden]
and the team. very fair to me as a small start-up in understanding my position. helpful and hard-working staff.Probably too expensive as a product for a company as new and small as mine.

Pros

The personal care from [sensitive content hidden]
, who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.

Cons

It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated. When it goes down in the system, getting them sorted takes too long and can harm the business profile. I think they have some amazing staff who really care and I think the idea is good, however, it needs developing as a product to make it more user friendly.

Antoaneta
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform to run a successful business

Reviewed on 19/12/2023

I switched to ServiceOS the moment it was developed, as it had great features even then. The best...

I switched to ServiceOS the moment it was developed, as it had great features even then. The best part of using ServiceOS is that I no longer need to remember anything and I no longer need to use other platforms, programs or tools to navigate and run my business. I can send emails, texts, issue invoices, call clients, book services, optimize schedules, use maps, set up regular contracts for cleaning, customize most menus per my needs and much more!

Pros

Schedule optimization, booking process , the system is made in a way that it can logically navigate you even when you start using it. It can be customized as per one's needs. It has all necessary tools to keep a user from using other platforms or tools to assist in running a business

Cons

There are still features that need further development, but there is nothing I can think of, that I don't like.

Sergey
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Value for the Money

Reviewed on 14/07/2024

An user friendly platform providing a business everything it needs. All can be run using only the...

An user friendly platform providing a business everything it needs. All can be run using only the platform removing the need of external help, when it comes to keeping track of the administrative and day to day tasks and responsibilities

Pros

Everything I need is easily accessable, features are always being developed to help me run my business

Cons

Nothing I can think of at the moment - everything is done to be userfriendly

Showing 5 reviews of 24 Read all reviews

ServiceOS FAQs

Below are some frequently asked questions for ServiceOS.

ServiceOS offers the following pricing plans:

  • Starting from: £19.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Personalized pricing. Get an exclusive price made just for you, based on the number of professionals and the features you need.

ServiceOS has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ServiceOS supports the following languages:

English

ServiceOS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ServiceOS integrates with the following applications:

BigChange, Braintree, InventoryBase, Stripe, Trustpilot, Xero

ServiceOS offers the following support options:

Email/Help Desk, FAQs/Forum, Chat

Related categories

See all software categories found for ServiceOS.