--- description: Learn how Missive can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Missive. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Missive Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Missive](/software/2057204/missive) # Missive Canonical: https://www.getapp.co.uk/software/2057204/missive Page: 1 / 9\ Next: [Next page](https://www.getapp.co.uk/software/2057204/missive?page=2) > Missive is a team inbox and chat app for collaborative email. Share inboxes, assign conversations, and comment internally across email, SMS, WhatsApp, Instagram, Messenger, and live chat, on top of Gmail, Outlook, or any IMAP provider. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Missive \- See who has what. Assign any conversation and the whole team knows who owns it. This replaces the pattern most teams arrive with: one shared inbox everybody reads top to bottom to work out which messages are theirs. Every action is logged per user with a timestamp, which a shared password cannot give you. - Talk inside the thread, not around it. Internal comments and @mentions let teammates ask a question, explain context, or draft a reply together in real time. Distributed teams consistently name this as the feature that made the difference, because the discussion happens where the message is rather than in a separate chat tool. - Route by rule, not by hand. Multi-condition rules assign, label, and forward incoming messages automatically, most commonly by client domain, so work lands with the right person before anyone opens the inbox. The AI assistant and MCP connections to Notion, Linear, Attio, HubSpot, and Stripe pull client context in alongside it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) - [Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software) - [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software) - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) - [Email Management Software](https://www.getapp.co.uk/directory/306/email-management/software) ## Alternatives 1. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) 2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17732 reviews) 3. [Microsoft 365](https://www.getapp.co.uk/software/90725/microsoft-365) — 4.6/5 (14170 reviews) 4. [Front](https://www.getapp.co.uk/software/102177/front) — 4.5/5 (292 reviews) 5. [Hiver](https://www.getapp.co.uk/software/20502/hiver) — 4.7/5 (148 reviews) ## Reviews ### "Collections work stays organized and effective" — 5.0/5 > **Anil** | *7 April 2026* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach conversations appropriately. The tagging system we set up (30 days overdue, 60 days, payment plan, dispute) makes it easy to prioritize which accounts need immediate attention. > > **Cons**: The mobile version is good but missing some desktop features that would be useful when checking account status away from my computer. > > Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing gets forgotten anymore. The teamwork features mean newer team members can easily pass tough collection conversations to experienced staff. ----- ### "Billing workflow is tight and organized now" — 5.0/5 > **Sushil Kumar** | *20 March 2026* | Investment Management | Recommendation rating: 4.0/10 > > **Pros**: Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace. The automation handles all the sorting that we used to do manually. And the templates we put together for our most repeated situations - confirming payments, explaining late fees, laying out payment plan terms - have genuinely cut the time I spend on routine emails way down. > > **Cons**: Filtering options could be more detailed - being able to sort by invoice amount or payment due date would make tracking things down a lot quicker. > > About seven months since we brought Missive in and our billing process runs noticeably better. The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different people. That's not a problem anymore - the whole team sees the same information and we speak with one voice. Wish we'd made the change sooner honestly. ----- ### "Team inbox that actually works for us" — 4.0/5 > **Verified Reviewer** | *29 April 2026* | Research | Recommendation rating: 6.0/10 > > **Pros**: The comment feature is very useful—it lets us add notes and context directly without messy email chains. It also helps us quickly assign tasks during busy times. > > **Cons**: Right out of the box, the notifications are a bit too frequent, so everyone needs to adjust their settings. The mobile app works well, but it doesn’t have all the features available on the desktop version. > > We use this as our main tool for team emails now. It fixed many small issues and stopped us from sending duplicate replies. There was a short learning period, but now it’s part of our daily work. It works well for tracking ongoing conversations and making sure no one replies twice. Setup took some effort, but after that it has been running smoothly without causing new problems. ----- ### "Billing process way more organized now" — 5.0/5 > **Akash** | *9 June 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy. Automatic rules keep our workflow organized without doing it manually. Templates for common billing stuff (payment confirmations, late fee explanations, payment plans) have cut my response time in half. > > **Cons**: Would be great to have better filtering options for sorting by invoice amounts or payment dates. > > We started using Missive about seven months ago and our billing work runs way smoother now. Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice. Now everyone sees the same stuff and our answers are consistent. ----- ### "Great for coordinating marketing partnerships" — 5.0/5 > **insaram** | *7 May 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The real-time co-writing is probably the standout feature. When we're working on partner outreach or anything that needs careful wording, being able to build emails together makes a huge difference. Having the complete thread history visible also stops us from accidentally replying twice or missing something important. > > **Cons**: Analytics are pretty bare-bones. Would really like deeper data on how fast we're responding and how the team's performing overall > > About a year in now and it's completely changed how our marketing team deals with outside communications. The collaboration stuff ensures everything we send out matches our brand voice and is actually well crafted. Plays nice with the rest of our tech stack too. Getting everything configured the way we wanted took a bit of work upfront, but everyone got comfortable with it pretty fast ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.co.uk/software/2057204/missive?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2057204/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data