--- description: Learn how CollaborateMD can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CollaborateMD. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CollaborateMD Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Substance Abuse EMR Software](/directory/3575/substance-abuse-emr/software) > [CollaborateMD](/software/2057561/collaboratemd-pms) # CollaborateMD Canonical: https://www.getapp.co.uk/software/2057561/collaboratemd-pms Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/2057561/collaboratemd-pms?page=2) > CollaborateMD delivers cloud-based practice management, medical billing, and care coordination software that helps organizations manage patients. By managing the complexities of running a successful practice, you can focus on patient care and getting paid fast. With CollaborateMD, you take control of your revenue cycle from everything from patient scheduling to billing and payment processing. > > Verdict: Rated **4.1/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 113 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CollaborateMD - **Location**: Orlando, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$235.00 - **Pricing model**: Other - **Pricing Details**: Web-Based Solutions for Practice Management \& Medical Billing Starting at $235/Month\* \*Monthly pricing per rendering/attending provider. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Calendar Management - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customisable Dashboard - Customisable Reports - Customisable Templates - Document Management - Document Storage - Dunning Management ## Integrations (12 total) - Alleva - Amazing Charts - Elation - Hello Health - Kipu - Medical Mime - Practice Fusion - Praxis EMR - PrognoCIS - Ritten - Sevocity - WebPT ## Support Options - FAQs/Forum - Knowledge Base - Chat ## Category - [Substance Abuse EMR Software](https://www.getapp.co.uk/directory/3575/substance-abuse-emr/software) ## Related Categories - [Substance Abuse EMR Software](https://www.getapp.co.uk/directory/3575/substance-abuse-emr/software) - [Medical Software](https://www.getapp.co.uk/directory/67/medical-practice/software) - [Chiropractic Software](https://www.getapp.co.uk/directory/809/chiropractic/software) - [Medical Billing Software](https://www.getapp.co.uk/directory/64/medical-billing/software) ## Alternatives 1. [EZClaim](https://www.getapp.co.uk/software/2048646/ezclaim) — 4.5/5 (128 reviews) 2. [Tebra](https://www.getapp.co.uk/software/102859/tebra) — 3.9/5 (1365 reviews) 3. [Carepatron](https://www.getapp.co.uk/software/2048864/carepatron) — 4.4/5 (858 reviews) 4. [ModMed](https://www.getapp.co.uk/software/116447/ema) — 4.4/5 (365 reviews) 5. [Jane](https://www.getapp.co.uk/software/122271/jane-app) — 4.8/5 (507 reviews) ## Reviews ### "Collaborate The Cheaper Way To Server A Practice" — 4.0/5 > **Kerri** | *6 April 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to print multiple charts at one time. When working with accounts where you have to review multiple accounts and print billing for them it is nice to have software where you do not have to do one chart at a time. > > **Cons**: The reporting system is not very elaborate it is very simple and not as detailed as you may like. > > Collaborate works in sync with Practice Fusion, which is the electronic medical record side, and for the price, it is amazing software. Collaborate MD is a billing software which is low cost and easy for people who are not the most computer savy to use. Though the reports may not be very detailed or designed with special graphic functions they are easy to read and use to follow up on the money, and the customer support is one call away and most of all always happy to assist you. It has proven for us to be dependable and great to work with. ----- ### "Works for some, not for others" — 4.0/5 > **Brandi** | *12 June 2024* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: CMD has a lot of options for reports. I also like that you can view the patient account from many different areas. > > **Cons**: Some of the basic functionality that you get with other billing softwares is not part of CMD. The overall flow is disconnected in favor of more options. I think it would be better to have the basic flow and then add on options and customizations from there. I also don't like that when working off a report, clicking a link to a different area and then closing that, does not return you to the report. It's just extra time and clicks to then navigate back to the report I was working off. Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a billing service? Why do the providers get flat rate but we don't? Our monthly invoice can fluctuate wildly depending on how hard we work within a month. > > Overall there are good things about CMD, but honestly if I had it to do over, I would not have made the switch to this software. The training is minimal, the knowledge center leaves a lot to be desired, and the most basic daily tasks are not formatted in an intuitive way. Plus the pricing model, which sometimes dictates what we do within a month because we don't want the extra charges. ----- ### "Disappointed and Dissatisfied" — 2.0/5 > **Cyndi** | *23 July 2024* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: The cons far outweighed any pros here. > > **Cons**: The worst customer support\! I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time. This is outrageous. They don't bother to re-call if the call is dropped. No genuine concern for their clients whatsoever. > > Extremely frustrating. Looking at other systems. ----- ### "ADMINISTRAIROR" — 5.0/5 > **OLGA** | *12 June 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: From the first time the staff was very professional, the program is very simple and useful for our small practice. > > **Cons**: not being able to use all the features for the price we paid > > In general, so far we are very happy, we like the learning center because we can use it any time we need it ----- ### "Collaborate MD" — 4.0/5 > **SLOAN** | *12 May 2021* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: The scheduling platform that Collaborate offered was very user friendly and offered a lot of features that helped our practice even when we were bringing on new hires. I liked most that in scheduling/calendar area you could at a very quick glance differentiate between scheduled, checking in, rescheduled, cancelled, and no show appointments. The "appointment box" if you will call it, also provided a glance of "appointment notes" from staff such as "collect $$$ copay" or "get new ins card" etc. That feature was very helpful across our practice since our verification and billing was a separate department than our scheduling and reception. Billing was no complicated and user friendly. Initially when I started using this program I was new to everything and had never even done billing before but due to its simplicity and ease of use it was not complicated for me, a new biller, new to the software, to pick up and start billing with ease. > > **Cons**: There were some gaps that could use some improvements. It lacked a comprehensive referral system, It lacked management access to fine tune the automations of the application such as patient reminders, patient broadcasting, same day appointment broadcasting ex. "the provider had an emergency, pls contact office to reschedule appt" or something of the sorts. Also, pt messaging features were lacking. I could not text a pt, email a pt, or anything like that from within the system. > > Overall, it was pleasant. User friendly. Very easy on the eyes and very easy to train staff on in regards to the front office aspect of the software. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/2057561/collaboratemd-pms?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2057561/collaboratemd-pms) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data