---
description: Learn how MatrixCare Senior Living Facility can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for MatrixCare Senior Living Facility.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MatrixCare Senior Living Facility Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [MatrixCare Senior Living Facility](/software/2057776/matrixcare-senior-living-facility)

# MatrixCare Senior Living Facility

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> MatrixCare’s Senior Living EHR software is designed to meet your unique workflows and your residents’ needs, enhancing collaboration and improving outcomes.
> 
> Verdict: Rated **3.3/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MatrixCare Senior Living Facility

Create workflows that meet your organization’s unique needs.

Integrate with other platforms and scale as your organization grows.

Manage your business effectively with insights on budgeting, census, billing, and more.

Complete notes quickly and accurately while you’re with the resident.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 14 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 2.9/5 | Based on overall reviews |
| Value for Money | 1.8/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResMed
- **Location**: Bloomington, US
- **Founded**: 2002

## Commercial Context

- **Pricing Details**: $300 minimum per care setting per month, plus implementation
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Admissions Management
- Alerts/Notifications
- Assessment Management
- Attendance Tracking
- Care Plan Management
- Charting
- Claims Management
- Communication Management
- Compliance Management
- Customisable Reports
- Document Management
- Event/Activities Planning
- Financial Management
- Geriatric Care
- HIPAA Compliant
- Incident Management
- Invoice Management
- Lead Management
- Meal/Nutrition Management

## Integrations (3 total)

- Aline
- OnShift
- Vena

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Assisted Living Software](https://www.getapp.co.uk/directory/891/assisted-living/software)

## Alternatives

1. [ECP](https://www.getapp.co.uk/software/131351/ecp) — 4.7/5 (152 reviews)
2. [Senior Living Core Platform](https://www.getapp.co.uk/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [Eldermark](https://www.getapp.co.uk/software/2058139/eldermark) — 4.6/5 (37 reviews)
4. [Therap](https://www.getapp.co.uk/software/2080152/therap) — 4.7/5 (77 reviews)
5. [Yardi Senior Living Suite](https://www.getapp.co.uk/software/2057639/yardi-senior-living-suite) — 4.2/5 (11 reviews)

## Reviews

### "Used Matrix for our customer billing provider.  Does what it is supposed to do." — 4.0/5

> **Andrew** | *19 April 2018*
> 
> **Pros**: High availability of the software, minimal downtime for upgrades.  They are always current on all medicaid rules / regulations.
> 
> **Cons**: System is not very easy to customize, and if you need a custom report, it is very expensive to have done.  They will not let you self host their platform, which makes data access very difficult.

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### "MatrixCare Senior Living Review" — 4.0/5

> **Daniel** | *21 March 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: Inclusive software platform for admissions, clinical applications, and business office suite.
> 
> **Cons**: Somewhat cumbersome to use. Not always user intuitive.
> 
> Overall the product works well for senior care facility. Could use some improvement in layout and functionality.

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### "Not a fan of the software" — 1.0/5

> **Sonja** | *28 September 2024* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: I do not like any of the functionality of Matrix care
> 
> **Cons**: I do not like any part and it is difficult to navigate
> 
> Poor.  Not a fan of any part.  Not user froendly

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### "New Client -  Inpatient Hospice Clinician User" — 4.0/5

> **Natalie** | *24 July 2014* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The support we have received from the Brightree team during our training and implementation process has been great. The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site. From a home hospice standpoint, this system also gives the clinician the ability to document in the CPOC software, which does not require internet access. We provide both inpatient and home hospice services, so the ability for clinicians to view patient documentation from both divisions is very beneficial. This ability can also be limited depending on the user, if needed. The securities that the Brightree Software system provides are very efficient. Also, the Communicate tool, which is a HIPAA-compliant messaging tool in that can be downloaded on your iPhone or Android has been very beneficial.
> 
> **Cons**: As far as inpatient hospice, there are definitely some improvements that could be made to this software. However, Brightree has been great with helping us problem solve, as well as trying to make these improvements in the system happen on their end.

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### "First Customer of the product" — 4.5/5

> **Wendy** | *12 August 2014* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The financial stability and innovative culture of Brightree have accelerated the development of their EMR product into a leading edge cloud-based solution.
> 
> **Cons**: The future iterations of the Brightree EMR solution need to integrate more seamlessly with some of the other major software vendors in the healthcare vertical. This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2057776/matrixcare-senior-living-facility)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/matrixcare-senior-living-facility/> |
| en-AE | <https://www.getapp.ae/software/2057776/matrixcare-senior-living-facility> |
| en-AU | <https://www.getapp.com.au/software/2057776/matrixcare-senior-living-facility> |
| en-CA | <https://www.getapp.ca/software/2057776/matrixcare-senior-living-facility> |
| en-GB | <https://www.getapp.co.uk/software/2057776/matrixcare-senior-living-facility> |
| en-IE | <https://www.getapp.ie/software/2057776/matrixcare-senior-living-facility> |
| en-NZ | <https://www.getapp.co.nz/software/2057776/matrixcare-senior-living-facility> |
| en-SG | <https://www.getapp.sg/software/2057776/matrixcare-senior-living-facility> |
| en-ZA | <https://www.getapp.za.com/software/2057776/matrixcare-senior-living-facility> |

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